TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome My preparer helped me where I didn’t know how and what was going on
Date published: 2022-05-23
Rated 5 out of 5 by from Best Tax service ever! Quick, easy, self explanatory, in expensive & has never given me a problem.
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo Tax is Awesome! Excellent expertise. Dennis terrific and I would definitely recommend him.
Date published: 2022-05-23
Rated 5 out of 5 by from Glad I Went With Turbotax! I had amazing customer service and Sandra went through everything very well explaining what to do part by part.
Date published: 2022-05-23
Rated 5 out of 5 by from Sweet! Quick and easy to understand! Thank you Turbo Tax!
Date published: 2022-05-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME. I USED TURBO TAX FULL SERVICE FOR 2020 TAXES AND AGAIN FOR 2021 TAXES. MY RETURN INCLUDES A INVESTMENTS, A SHORT TERM RENTAL BUSINESS AND 2 IRAs. I WANT TO BE CONFIDENT THAT MY RETURNS --INCLUDING 2 STATE RETURNS--IS DONE CORRECTLY, AND SARAH GAVE ME THAT CONFIDENCE.
Date published: 2022-05-23
Rated 4 out of 5 by from Awesome It was good and kinda hard for me, but I got it thanks
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo was Great! It was easy and it takes you step by step very efficient and i will continue to use Turbo because it is very affordable.
Date published: 2022-05-23
Rated 2 out of 5 by from Not the greatest My review isn't a good one no help even when I paid for it they pretty much told me to figure it out by myself. Then I was told my taxes were done and filed when in fact they were not. I only found out because money didn't Come out of acct so I called in again!
Date published: 2022-05-23
Rated 5 out of 5 by from Turbotax is awesome Martin provided outstanding customer service and connected me with the best tax professional I have ever encountered. It was an exceptional experience getting my taxes completed with Michelle. It seemed an insurmountable task this year, certainly daunting without her help but she made everything easy and convenient.
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 4726
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome My preparer helped me where I didn’t know how and what was going on
Date published: 2022-05-23
Rated 5 out of 5 by from Best Tax service ever! Quick, easy, self explanatory, in expensive & has never given me a problem.
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo Tax is Awesome! Excellent expertise. Dennis terrific and I would definitely recommend him.
Date published: 2022-05-23
Rated 5 out of 5 by from Glad I Went With Turbotax! I had amazing customer service and Sandra went through everything very well explaining what to do part by part.
Date published: 2022-05-23
Rated 5 out of 5 by from Sweet! Quick and easy to understand! Thank you Turbo Tax!
Date published: 2022-05-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME. I USED TURBO TAX FULL SERVICE FOR 2020 TAXES AND AGAIN FOR 2021 TAXES. MY RETURN INCLUDES A INVESTMENTS, A SHORT TERM RENTAL BUSINESS AND 2 IRAs. I WANT TO BE CONFIDENT THAT MY RETURNS --INCLUDING 2 STATE RETURNS--IS DONE CORRECTLY, AND SARAH GAVE ME THAT CONFIDENCE.
Date published: 2022-05-23
Rated 4 out of 5 by from Awesome It was good and kinda hard for me, but I got it thanks
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo was Great! It was easy and it takes you step by step very efficient and i will continue to use Turbo because it is very affordable.
Date published: 2022-05-23
Rated 2 out of 5 by from Not the greatest My review isn't a good one no help even when I paid for it they pretty much told me to figure it out by myself. Then I was told my taxes were done and filed when in fact they were not. I only found out because money didn't Come out of acct so I called in again!
Date published: 2022-05-23
Rated 5 out of 5 by from Turbotax is awesome Martin provided outstanding customer service and connected me with the best tax professional I have ever encountered. It was an exceptional experience getting my taxes completed with Michelle. It seemed an insurmountable task this year, certainly daunting without her help but she made everything easy and convenient.
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 4726