TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 2 hour prep time as a corporate software developer Very streamlined experience that guides you through everything the IRS will ask for. You still need to be aware of what's being asked, to make sure you cover all of your income streams.
Date published: 2023-05-15
Rated 5 out of 5 by from Always a refund! In over ten years Always a refund, and Never an audit.
Date published: 2023-05-14
Rated 4 out of 5 by from It Works I did taxes, I filed, It happened, let's hope no audit
Date published: 2023-05-14
Rated 5 out of 5 by from Easy to use Long time user. My first year having to enter investment income. Straightforward with helpful FAQ answers in the sidebar
Date published: 2023-05-14
Rated 5 out of 5 by from great always easy and efficient experience. I help my friends with their taxes now that I'm comfortable with turbo tax.
Date published: 2023-05-14
Rated 5 out of 5 by from Everything was great Can't explain the service and speed and understand thankfully I get it on time thank you turbo tax
Date published: 2023-05-14
Rated 5 out of 5 by from Just the best! Love the fact that helps you every step of the way.
Date published: 2023-05-14
Rated 1 out of 5 by from Desktop Program Failed Repeatedly When attempting to enter things such as W2 information, deductions, and most anything else that wasn't a trivial yes/no answer, the data entry section failed to load. I spent hours trying to find a way around it, including uninstalling, redownloading, and reinstalling. All to no avail. This was so trusting and I had to find where the forms were hidden away and enter it using the forms. Essentially no added benefit of the TurboTax questions that make the tool so useful. What this proved is I have relied too much on TurboTax for the past dozen years and I'm capable of doing the forms myself as I did years ago. I will be doing them "manually" from now on because TurboTax absolutely failed me when I needed it to work and that's how I had to do it anyway. I still had to pay for TurboTax and it did nothing other than electronic filing, which can be done for free.
Date published: 2023-05-14
Rated 4 out of 5 by from Easy Makes me a CPA. Happy to work with TurboTax. How is this still short?
Date published: 2023-05-14
Rated 5 out of 5 by from Easiest software ever! Even a novice who knows NOTHING about taxes can do it!
Date published: 2023-05-14
All TurboTax® Offerings Reviews - Page 472
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2 hour prep time as a corporate software developer Very streamlined experience that guides you through everything the IRS will ask for. You still need to be aware of what's being asked, to make sure you cover all of your income streams.
Date published: 2023-05-15
Rated 5 out of 5 by from Always a refund! In over ten years Always a refund, and Never an audit.
Date published: 2023-05-14
Rated 4 out of 5 by from It Works I did taxes, I filed, It happened, let's hope no audit
Date published: 2023-05-14
Rated 5 out of 5 by from Easy to use Long time user. My first year having to enter investment income. Straightforward with helpful FAQ answers in the sidebar
Date published: 2023-05-14
Rated 5 out of 5 by from great always easy and efficient experience. I help my friends with their taxes now that I'm comfortable with turbo tax.
Date published: 2023-05-14
Rated 5 out of 5 by from Everything was great Can't explain the service and speed and understand thankfully I get it on time thank you turbo tax
Date published: 2023-05-14
Rated 5 out of 5 by from Just the best! Love the fact that helps you every step of the way.
Date published: 2023-05-14
Rated 1 out of 5 by from Desktop Program Failed Repeatedly When attempting to enter things such as W2 information, deductions, and most anything else that wasn't a trivial yes/no answer, the data entry section failed to load. I spent hours trying to find a way around it, including uninstalling, redownloading, and reinstalling. All to no avail. This was so trusting and I had to find where the forms were hidden away and enter it using the forms. Essentially no added benefit of the TurboTax questions that make the tool so useful. What this proved is I have relied too much on TurboTax for the past dozen years and I'm capable of doing the forms myself as I did years ago. I will be doing them "manually" from now on because TurboTax absolutely failed me when I needed it to work and that's how I had to do it anyway. I still had to pay for TurboTax and it did nothing other than electronic filing, which can be done for free.
Date published: 2023-05-14
Rated 4 out of 5 by from Easy Makes me a CPA. Happy to work with TurboTax. How is this still short?
Date published: 2023-05-14
Rated 5 out of 5 by from Easiest software ever! Even a novice who knows NOTHING about taxes can do it!
Date published: 2023-05-14
All TurboTax® Offerings Reviews - Page 472