TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Loved it! Super east to use and walked me through everything!
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax didn't mess up my taxes Last year turbotax didn't seem to import my 1099-B from TDA correctly, this year it was the only tax site that did. They have really improved their software where it is mostly hands off once you hit import. It also had the correct name for WeBull for importing 1099-B where others you had to enter the name Apex Clearing house.
Date published: 2022-03-11
Rated 1 out of 5 by from Turbo Tax only works if you go through and pay... You can try and try to work around the weird problems that prevent you from filing quick and efficiently, but you can only complete the filing by submitting to their payments and wishes... they win...
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax Works for Me Been using TurboTax for over 20 years. It keeps getting better every year. I feel very comfortable and safe working with it. Customer Service person was very helpful with a problem I had this time.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax offers a good relatively easy to underst Turbo Tax helped me with my taxes in a professional, timely manner. Walked me through steps I had difficulty with and were patient and understanding.
Date published: 2022-03-11
Rated 2 out of 5 by from TurboTax is not what it used to be. I have used TurboTax for years and always found it easy to use. It was not easy this year. I felt like I was asked to accept TurboTax decisions about my taxes. For instance, I was told to take the state and local tax deduction when the sales tax deduction was higher. I had to request that the sales tax was figured. I like to see my deductions and make my own decisions about whether to use the standard deduction or itemize deductions. There were terms this year that were not used in the past. I may need to pay someone to do my taxes next year. It was a frustrating experience.
Date published: 2022-03-11
Rated 5 out of 5 by from It was ok It was ok I waited to long I will try next year to do it myself
Date published: 2022-03-11
Rated 5 out of 5 by from awesome Turbo tax worked great for me. I will definitely use it next year! Thanks!!
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Experience It is very user friendly. I love the fact that it does all of the figuring for you.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is by far the best, fastest, easiest Customer service connected me to Philip, an account specialist, who was a wizard in helping me identify the errors and problems with my return which were preventing me from using e-file to submit my return... I could not have done it without his expertise and guiding hand
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4709
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Loved it! Super east to use and walked me through everything!
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax didn't mess up my taxes Last year turbotax didn't seem to import my 1099-B from TDA correctly, this year it was the only tax site that did. They have really improved their software where it is mostly hands off once you hit import. It also had the correct name for WeBull for importing 1099-B where others you had to enter the name Apex Clearing house.
Date published: 2022-03-11
Rated 1 out of 5 by from Turbo Tax only works if you go through and pay... You can try and try to work around the weird problems that prevent you from filing quick and efficiently, but you can only complete the filing by submitting to their payments and wishes... they win...
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax Works for Me Been using TurboTax for over 20 years. It keeps getting better every year. I feel very comfortable and safe working with it. Customer Service person was very helpful with a problem I had this time.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax offers a good relatively easy to underst Turbo Tax helped me with my taxes in a professional, timely manner. Walked me through steps I had difficulty with and were patient and understanding.
Date published: 2022-03-11
Rated 2 out of 5 by from TurboTax is not what it used to be. I have used TurboTax for years and always found it easy to use. It was not easy this year. I felt like I was asked to accept TurboTax decisions about my taxes. For instance, I was told to take the state and local tax deduction when the sales tax deduction was higher. I had to request that the sales tax was figured. I like to see my deductions and make my own decisions about whether to use the standard deduction or itemize deductions. There were terms this year that were not used in the past. I may need to pay someone to do my taxes next year. It was a frustrating experience.
Date published: 2022-03-11
Rated 5 out of 5 by from It was ok It was ok I waited to long I will try next year to do it myself
Date published: 2022-03-11
Rated 5 out of 5 by from awesome Turbo tax worked great for me. I will definitely use it next year! Thanks!!
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Experience It is very user friendly. I love the fact that it does all of the figuring for you.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is by far the best, fastest, easiest Customer service connected me to Philip, an account specialist, who was a wizard in helping me identify the errors and problems with my return which were preventing me from using e-file to submit my return... I could not have done it without his expertise and guiding hand
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4709