TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax Is a Lifesaver TurboxTax handles my tax returns efficiently and effectively. Your live experts spare me the headaches and anxieties; they are professionals. This year the experts have been extremely helpful in helping my wife and me navigate through fraud that almost adversely affected our tax returns. A thousand
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Works Great for Me! I love the logical layout and ease of input. Great that I can import my brokerage account 1099 without having to manually enter my trades.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Product Love It I spoke with a representative who was prenominal her name was Wilma -- what a great representative just like your Turbo Tax products!
Date published: 2021-05-10
Rated 4 out of 5 by from easy it was easy to file my tax return through turbo TAx
Date published: 2021-05-10
Rated 4 out of 5 by from Taxes Made Easy A user of Turbo Tax for many years. The continuity of the interface and information process is to be lauded.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is THE BEST Jan was so patient with me. I explained to him that my husband had always handled tax returns but he became too ill to do so this year. Jan never made me feel like a burden. Always took time to answer any questions in a timely fashion
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo tax is good. Joyce was excellent, and she helped us to understand every step we asked her.
Date published: 2021-05-10
Rated 1 out of 5 by from TurboTax 2020 The Worst Ever I have been using MacInTax and thenTuroTax consistently since about 1990, and TT Premier 2020 is the worst since I started using. First, I had trouble opening the CD version I purchased from Amazon, with constant "spinning balls" on my Macbook Pro along with "hang ups" and delays. Then I purchased a downloadable version of TT Premium from Amazon since I thought my initial CD was defective. I had the same trouble downloading and starting the downloadable version, even with help from technical support reps from both Amazon and TT on the phone simultaneously. Finally TT seemed to be working and I was able to transfer my 2019 TT Premier files into my 2020 TT form. I was surprised that TT 2020 Premier still identified the RMD age as 70 1/2, even though it was extended to 72 over the past year. The TT 2020 Premier program was clunkier to use than ever, and made my tax preparation more difficult and time consuming than ever, and much of my investment and previous year's tax deduction information did not properly carry-over from the 2019 TT return, causing me to constantly refer back the the hard copy of my 2019 return in order to manually enter the information into my 2020 TT return, increasing the possibility of errors. I'm not sure what happened to TT for 2020 returns, but preparing my 2020 tax returns was nearly as difficult as when I filled-out my tax returns with pencil and erasers in the early 1980's. I may have to search for a new tax program for my 2021 taxes... or God forbid, pay an accountant exorbitant fees to complete my 2021 tax return. What happened to TurboTax software in 2020?
Date published: 2021-05-10
Rated 4 out of 5 by from Deluxe Pay Wall BOOOO I'm generally content with the interface with Turbotax, and I believe the filing process to be very thorough. I am never happy with the paywall at the end. I already agreed to pay for one level of service, but I feel like I'm always obligated to upgrade even further. Not happy.
Date published: 2021-05-10
Rated 1 out of 5 by from stinks hate ithate ithate ithate ithate ithate it, I paid for this program . you have no right to require this review
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 4702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Is a Lifesaver TurboxTax handles my tax returns efficiently and effectively. Your live experts spare me the headaches and anxieties; they are professionals. This year the experts have been extremely helpful in helping my wife and me navigate through fraud that almost adversely affected our tax returns. A thousand
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Works Great for Me! I love the logical layout and ease of input. Great that I can import my brokerage account 1099 without having to manually enter my trades.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Product Love It I spoke with a representative who was prenominal her name was Wilma -- what a great representative just like your Turbo Tax products!
Date published: 2021-05-10
Rated 4 out of 5 by from easy it was easy to file my tax return through turbo TAx
Date published: 2021-05-10
Rated 4 out of 5 by from Taxes Made Easy A user of Turbo Tax for many years. The continuity of the interface and information process is to be lauded.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is THE BEST Jan was so patient with me. I explained to him that my husband had always handled tax returns but he became too ill to do so this year. Jan never made me feel like a burden. Always took time to answer any questions in a timely fashion
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo tax is good. Joyce was excellent, and she helped us to understand every step we asked her.
Date published: 2021-05-10
Rated 1 out of 5 by from TurboTax 2020 The Worst Ever I have been using MacInTax and thenTuroTax consistently since about 1990, and TT Premier 2020 is the worst since I started using. First, I had trouble opening the CD version I purchased from Amazon, with constant "spinning balls" on my Macbook Pro along with "hang ups" and delays. Then I purchased a downloadable version of TT Premium from Amazon since I thought my initial CD was defective. I had the same trouble downloading and starting the downloadable version, even with help from technical support reps from both Amazon and TT on the phone simultaneously. Finally TT seemed to be working and I was able to transfer my 2019 TT Premier files into my 2020 TT form. I was surprised that TT 2020 Premier still identified the RMD age as 70 1/2, even though it was extended to 72 over the past year. The TT 2020 Premier program was clunkier to use than ever, and made my tax preparation more difficult and time consuming than ever, and much of my investment and previous year's tax deduction information did not properly carry-over from the 2019 TT return, causing me to constantly refer back the the hard copy of my 2019 return in order to manually enter the information into my 2020 TT return, increasing the possibility of errors. I'm not sure what happened to TT for 2020 returns, but preparing my 2020 tax returns was nearly as difficult as when I filled-out my tax returns with pencil and erasers in the early 1980's. I may have to search for a new tax program for my 2021 taxes... or God forbid, pay an accountant exorbitant fees to complete my 2021 tax return. What happened to TurboTax software in 2020?
Date published: 2021-05-10
Rated 4 out of 5 by from Deluxe Pay Wall BOOOO I'm generally content with the interface with Turbotax, and I believe the filing process to be very thorough. I am never happy with the paywall at the end. I already agreed to pay for one level of service, but I feel like I'm always obligated to upgrade even further. Not happy.
Date published: 2021-05-10
Rated 1 out of 5 by from stinks hate ithate ithate ithate ithate ithate it, I paid for this program . you have no right to require this review
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 4702