TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Fantastic for first time users! TurboTax was easy to follow, easy to answer questions, and able to further explain what certain forms were for and how to maximize your return. Definitely using this next year!
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is the only way to do your taxes. I have used Turbo Tax for so many years, I can't even count how many. Every year I purchase it as soon as it hits the stores. I love to start putting my information in and then enter the numbers from my tax statements . I will continue to use Turbo Tax for the rest of my life.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax Full Service Premierr Noel did an excellent job and walked me thru all the issues.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax review! Karla was very helpful and pleasant. She called me and arranged all the phone calls properly in a timely manner too. I received good communication from her and allowed my first time filling as an investor to be a pleasant experience. Cannot thank her enough for the research she took upon doing to help me and organizing my expenses in a way that was clear and accurate!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is great and easy to use! This was the easiest way to file. Customer service was great. Thanks TurboTax!
Date published: 2022-03-16
Rated 5 out of 5 by from Dummy Proof Turbo Tax is so simple, step by step. You can do it as you have time by saving and continuing where you left off. I have used Turbo Tax for 10 years and never had any issues.
Date published: 2022-03-16
Rated 1 out of 5 by from Too expensive !!!! Too expensive, they start to add fee for everything, at the end you have to pay them all your refund.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax is clunkier than necessary TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by from Cannot handle credit cards Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic for first time users! TurboTax was easy to follow, easy to answer questions, and able to further explain what certain forms were for and how to maximize your return. Definitely using this next year!
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is the only way to do your taxes. I have used Turbo Tax for so many years, I can't even count how many. Every year I purchase it as soon as it hits the stores. I love to start putting my information in and then enter the numbers from my tax statements . I will continue to use Turbo Tax for the rest of my life.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax Full Service Premierr Noel did an excellent job and walked me thru all the issues.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax review! Karla was very helpful and pleasant. She called me and arranged all the phone calls properly in a timely manner too. I received good communication from her and allowed my first time filling as an investor to be a pleasant experience. Cannot thank her enough for the research she took upon doing to help me and organizing my expenses in a way that was clear and accurate!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is great and easy to use! This was the easiest way to file. Customer service was great. Thanks TurboTax!
Date published: 2022-03-16
Rated 5 out of 5 by from Dummy Proof Turbo Tax is so simple, step by step. You can do it as you have time by saving and continuing where you left off. I have used Turbo Tax for 10 years and never had any issues.
Date published: 2022-03-16
Rated 1 out of 5 by from Too expensive !!!! Too expensive, they start to add fee for everything, at the end you have to pay them all your refund.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax is clunkier than necessary TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by from Cannot handle credit cards Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4699