TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Quick and Easy The prompts are east and makes the process quick. The additional info tabs are helpful as well.
Date published: 2022-03-11
Rated 5 out of 5 by from Anthony with TurboTax live! Anthony was awesome, he was very informative and helpful! If I could I would have him do my taxes every year!
Date published: 2022-03-11
Rated 5 out of 5 by from Great service Easy, the virtual assistant was helpful. Everything is self explanatory, super easy!
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use got a real person !! Easy to use and customer friendly I got a live person asap. Although my return had been rejected they helped me through the process.
Date published: 2022-03-11
Rated 5 out of 5 by from TURBOTAX MADE IT EASY This was my first time using turbotax for our business ( I used them for personal before and again this year). They made it fairly easy and the community answers helped me figure out things I was struggling with.
Date published: 2022-03-11
Rated 5 out of 5 by from great app no problems at all my worker was very patient and helped me with all my issues
Date published: 2022-03-11
Rated 5 out of 5 by from very simple process enjoyed the process. it was very quick and easy to complete
Date published: 2022-03-11
Rated 3 out of 5 by from Run into some hiccups Thought that had file already and got charged, but after more than a month got an email saying one more step is needed to file
Date published: 2022-03-11
Rated 2 out of 5 by from Amazing Amazing. I am happy with my return. Thank you so much.
Date published: 2022-03-11
Rated 3 out of 5 by from Needs some TLC All went well until we got to schedule 502A that we did not need, but the program would not allow us to move forward without checking a box. We're not sure why that form was added as we've never had that problem in the past. We had to call for help. We were instructed to delete the form. That worked, and we were able to file our taxes.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4698
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy The prompts are east and makes the process quick. The additional info tabs are helpful as well.
Date published: 2022-03-11
Rated 5 out of 5 by from Anthony with TurboTax live! Anthony was awesome, he was very informative and helpful! If I could I would have him do my taxes every year!
Date published: 2022-03-11
Rated 5 out of 5 by from Great service Easy, the virtual assistant was helpful. Everything is self explanatory, super easy!
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use got a real person !! Easy to use and customer friendly I got a live person asap. Although my return had been rejected they helped me through the process.
Date published: 2022-03-11
Rated 5 out of 5 by from TURBOTAX MADE IT EASY This was my first time using turbotax for our business ( I used them for personal before and again this year). They made it fairly easy and the community answers helped me figure out things I was struggling with.
Date published: 2022-03-11
Rated 5 out of 5 by from great app no problems at all my worker was very patient and helped me with all my issues
Date published: 2022-03-11
Rated 5 out of 5 by from very simple process enjoyed the process. it was very quick and easy to complete
Date published: 2022-03-11
Rated 3 out of 5 by from Run into some hiccups Thought that had file already and got charged, but after more than a month got an email saying one more step is needed to file
Date published: 2022-03-11
Rated 2 out of 5 by from Amazing Amazing. I am happy with my return. Thank you so much.
Date published: 2022-03-11
Rated 3 out of 5 by from Needs some TLC All went well until we got to schedule 502A that we did not need, but the program would not allow us to move forward without checking a box. We're not sure why that form was added as we've never had that problem in the past. We had to call for help. We were instructed to delete the form. That worked, and we were able to file our taxes.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4698