TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is awesome! It is easy to file with TurboTax and they are great if you need help!
Date published: 2022-03-11
Rated 1 out of 5 by from Massive waste of time Crypto investment software was a massive pain in the butt. I wasted a couple hours trying to figure out how to put them in properly. The document upload section does NOT automatically add the 1099 info into your account. Why do I have to upload it twice and then go edit the info because you still couldn't pull the numbers out correctly? Waste of my time and energy There was then an unknown error on my return that prevented me from being able to file (not related to the crypto stuff). I wasted a bunch of time trying to figure it out myself, then over an hour on the phone with someone with no resolution. I've used turbo tax for the past 3-4 years because I thought it was easy. But this will be my last time. Saving a few bucks was not worth the hassle and lost time.
Date published: 2022-03-11
Rated 4 out of 5 by from Review Good.......................................................
Date published: 2022-03-11
Rated 5 out of 5 by from It is very good-excellent It has good access to the work sheets. This enables me to correct mistakes!
Date published: 2022-03-11
Rated 2 out of 5 by from Bring Back FreeFile TurboTax eliminated the Free file program which was instated by the US gov for low income families. It was clearly the best free file program available, and now the next available software for me calculated my taxes that I owe $1000 more than what TurboTax calculates. Eliminating the Free File Software should be illegal.
Date published: 2022-03-11
Rated 4 out of 5 by from First-time filers please use! I filed taxes for the first time using TurboTax and it's a great way to get it done instead of having someone else do it and pay for it.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax was educational I live turbo tax because I was able to learn more avoid filling my taxes
Date published: 2022-03-11
Rated 5 out of 5 by from Consistent Reliability 6+ years without any issues, fair prices, and audit protection. Easy to use and understand, and I learn something new every time.
Date published: 2022-03-11
Rated 5 out of 5 by from Good, but could be improved to make it easier Two major improvements: 1) when the turbotax balance sheet does not match the quickbooks balance sheet, and the problem is the rounding problem, turbotax could easily and nicely give the option to input the rounding value and the reason without us having to read blogs and go to the form itself. I have lost HOURS trying to figure this out. 2) NC portion does not carry over the balance sheet. That would be SO EASY to do. Instead, I have to do it by hand. Ugh!
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax made filing easy Turbo tax is awesome. Filing was very easy and fast.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! It is easy to file with TurboTax and they are great if you need help!
Date published: 2022-03-11
Rated 1 out of 5 by from Massive waste of time Crypto investment software was a massive pain in the butt. I wasted a couple hours trying to figure out how to put them in properly. The document upload section does NOT automatically add the 1099 info into your account. Why do I have to upload it twice and then go edit the info because you still couldn't pull the numbers out correctly? Waste of my time and energy There was then an unknown error on my return that prevented me from being able to file (not related to the crypto stuff). I wasted a bunch of time trying to figure it out myself, then over an hour on the phone with someone with no resolution. I've used turbo tax for the past 3-4 years because I thought it was easy. But this will be my last time. Saving a few bucks was not worth the hassle and lost time.
Date published: 2022-03-11
Rated 4 out of 5 by from Review Good.......................................................
Date published: 2022-03-11
Rated 5 out of 5 by from It is very good-excellent It has good access to the work sheets. This enables me to correct mistakes!
Date published: 2022-03-11
Rated 2 out of 5 by from Bring Back FreeFile TurboTax eliminated the Free file program which was instated by the US gov for low income families. It was clearly the best free file program available, and now the next available software for me calculated my taxes that I owe $1000 more than what TurboTax calculates. Eliminating the Free File Software should be illegal.
Date published: 2022-03-11
Rated 4 out of 5 by from First-time filers please use! I filed taxes for the first time using TurboTax and it's a great way to get it done instead of having someone else do it and pay for it.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax was educational I live turbo tax because I was able to learn more avoid filling my taxes
Date published: 2022-03-11
Rated 5 out of 5 by from Consistent Reliability 6+ years without any issues, fair prices, and audit protection. Easy to use and understand, and I learn something new every time.
Date published: 2022-03-11
Rated 5 out of 5 by from Good, but could be improved to make it easier Two major improvements: 1) when the turbotax balance sheet does not match the quickbooks balance sheet, and the problem is the rounding problem, turbotax could easily and nicely give the option to input the rounding value and the reason without us having to read blogs and go to the form itself. I have lost HOURS trying to figure this out. 2) NC portion does not carry over the balance sheet. That would be SO EASY to do. Instead, I have to do it by hand. Ugh!
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax made filing easy Turbo tax is awesome. Filing was very easy and fast.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4690