TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax Every thing went well, easy to follow and enter data
Date published: 2022-03-11
Rated 4 out of 5 by from Turbortax was easy I worked with Timothy, he was very helpful in reviewing my return and making me feel confident that it was completed correctly. He was very knowledgeable and stayed with me to ensure the process was completed.... on another note, I received a 20% off service code and there was no way to enter this information with setting up payment. Timothy sent me an email to send this information for a refund. QRPDRPMPESBZJ6
Date published: 2022-03-11
Rated 5 out of 5 by from Easy and Quick Been using for business and personal taxes for 6 years - easy and quick
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo tax does not make it that easy I was expecting the same level of assistance and ways to help you along as the regular turbo tax. Not really that great. Good think it was our first year and did not really have any paid ees and nothing really done. I did not feel if I was being right or not. The help funcion was vauge and not as well thought out. I know that Business is a little different and there are many ways to answer. But there should be basic items/questions to set up. Also this needs to be online, other services are online. I should not need to download an application.
Date published: 2022-03-11
Rated 5 out of 5 by from Very Helpful Easy to use and fast help when needed. Would recommend.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax was good but.... Yes, it is awesome but this year there was one form that did not show up for Oregon to let me see what was going on and that was in the area of deductibles. Finally found it and was able to review and understand why I could not do the deductible. It seemed like last year I could deduct all of my medical but this year none. Confusing.
Date published: 2022-03-11
Rated 5 out of 5 by from TURBO TAX IS EXTRAORDINARY Turbo tax has committed to being the best in the tax industry and has exceeded all expectations! Ive been filing for 3 years now, coming from H&R Block and only wish to have found Turbo Tax sooner! I felt ruined after my experience with H&R, giving up entirely on tax season. A big appreciation for Turbo Tax and their dedicated team has been but a dream. I am truly grateful for the time and experience each agent has proved me with!
Date published: 2022-03-11
Rated 5 out of 5 by from One improvement When an income entry pushes you into the next tax bracket it would be very helpful to get a pop-up window or some notification that that entry moved into a higher bracket. I have always been in the same bracket, but this year I was pushed into a higher bracket and it took me a lot of combing through my return to understand that a particular entry pushed me into the next bracket
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is great Turbotax expert helped me out alot ! Thank you for your time
Date published: 2022-03-11
Rated 5 out of 5 by from turbotax I had a good experience with Lisa, she was efficient and quick to answer questions.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4687
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Every thing went well, easy to follow and enter data
Date published: 2022-03-11
Rated 4 out of 5 by from Turbortax was easy I worked with Timothy, he was very helpful in reviewing my return and making me feel confident that it was completed correctly. He was very knowledgeable and stayed with me to ensure the process was completed.... on another note, I received a 20% off service code and there was no way to enter this information with setting up payment. Timothy sent me an email to send this information for a refund. QRPDRPMPESBZJ6
Date published: 2022-03-11
Rated 5 out of 5 by from Easy and Quick Been using for business and personal taxes for 6 years - easy and quick
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo tax does not make it that easy I was expecting the same level of assistance and ways to help you along as the regular turbo tax. Not really that great. Good think it was our first year and did not really have any paid ees and nothing really done. I did not feel if I was being right or not. The help funcion was vauge and not as well thought out. I know that Business is a little different and there are many ways to answer. But there should be basic items/questions to set up. Also this needs to be online, other services are online. I should not need to download an application.
Date published: 2022-03-11
Rated 5 out of 5 by from Very Helpful Easy to use and fast help when needed. Would recommend.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax was good but.... Yes, it is awesome but this year there was one form that did not show up for Oregon to let me see what was going on and that was in the area of deductibles. Finally found it and was able to review and understand why I could not do the deductible. It seemed like last year I could deduct all of my medical but this year none. Confusing.
Date published: 2022-03-11
Rated 5 out of 5 by from TURBO TAX IS EXTRAORDINARY Turbo tax has committed to being the best in the tax industry and has exceeded all expectations! Ive been filing for 3 years now, coming from H&R Block and only wish to have found Turbo Tax sooner! I felt ruined after my experience with H&R, giving up entirely on tax season. A big appreciation for Turbo Tax and their dedicated team has been but a dream. I am truly grateful for the time and experience each agent has proved me with!
Date published: 2022-03-11
Rated 5 out of 5 by from One improvement When an income entry pushes you into the next tax bracket it would be very helpful to get a pop-up window or some notification that that entry moved into a higher bracket. I have always been in the same bracket, but this year I was pushed into a higher bracket and it took me a lot of combing through my return to understand that a particular entry pushed me into the next bracket
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is great Turbotax expert helped me out alot ! Thank you for your time
Date published: 2022-03-11
Rated 5 out of 5 by from turbotax I had a good experience with Lisa, she was efficient and quick to answer questions.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4687