TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Simple and Easy for TurboTax Made filing taxes easy. Had a lot of information and went through each one without any issues
Date published: 2022-03-16
Rated 5 out of 5 by from Tracey from turbo tax is awesome Tracey was very helpful and professional, she makes me want to keep using turbo tax every year
Date published: 2022-03-16
Rated 5 out of 5 by from Multistate Tax Complication I recently moved to another state and needed assistance for filing in 2 states. The live service was great and took a lot of stress off.
Date published: 2022-03-16
Rated 2 out of 5 by from Deeply disappointed As far as your representative representing your company okay but I'm not happy with the service TurboTax service you guys had me do most of the work and then I put it together will you guys to review and it's such a small refund for such a big fee so yes I don't think I will be doing this again next year I'm going to find me somebody who can get me the most for my money and not charge me so much of it and I don't think I'm going to recommend either
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is excellent, no appointment necessary! Overall, perfect, kudos to my tax expert for going the extra mile!!
Date published: 2022-03-16
Rated 5 out of 5 by from thanks Easy to follow and great and phone help. Questions helped.
Date published: 2022-03-16
Rated 4 out of 5 by from It was okay. I wanted to talk to a person about some questions I had. I arranged for a phone call to be made to me from a TurboTax rep. The website kept asking me for input, and I got distracted so that when the call came in I was occupied with the website and by the time I could answer the phone they disconnected. Everything worked out, but I wanted to know if I could file taxes retroactively for previous years because I haven't had to file for a long time.
Date published: 2022-03-16
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN USING TURBO TAX FOR OVER 10 YEARS AND THE EXPERIENCE HAS BEEN WONDERFUL FROM THE START.
Date published: 2022-03-16
Rated 5 out of 5 by from I probably would have gone crazy without TurboTax I have been using TurboTax for years and this year it was just too complicated. I am grateful for the service they provide.
Date published: 2022-03-16
Rated 5 out of 5 by from Easy to Use Turbo Tax is user friendly and quick. It is also easy to follow and self explanatory.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and Easy for TurboTax Made filing taxes easy. Had a lot of information and went through each one without any issues
Date published: 2022-03-16
Rated 5 out of 5 by from Tracey from turbo tax is awesome Tracey was very helpful and professional, she makes me want to keep using turbo tax every year
Date published: 2022-03-16
Rated 5 out of 5 by from Multistate Tax Complication I recently moved to another state and needed assistance for filing in 2 states. The live service was great and took a lot of stress off.
Date published: 2022-03-16
Rated 2 out of 5 by from Deeply disappointed As far as your representative representing your company okay but I'm not happy with the service TurboTax service you guys had me do most of the work and then I put it together will you guys to review and it's such a small refund for such a big fee so yes I don't think I will be doing this again next year I'm going to find me somebody who can get me the most for my money and not charge me so much of it and I don't think I'm going to recommend either
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is excellent, no appointment necessary! Overall, perfect, kudos to my tax expert for going the extra mile!!
Date published: 2022-03-16
Rated 5 out of 5 by from thanks Easy to follow and great and phone help. Questions helped.
Date published: 2022-03-16
Rated 4 out of 5 by from It was okay. I wanted to talk to a person about some questions I had. I arranged for a phone call to be made to me from a TurboTax rep. The website kept asking me for input, and I got distracted so that when the call came in I was occupied with the website and by the time I could answer the phone they disconnected. Everything worked out, but I wanted to know if I could file taxes retroactively for previous years because I haven't had to file for a long time.
Date published: 2022-03-16
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN USING TURBO TAX FOR OVER 10 YEARS AND THE EXPERIENCE HAS BEEN WONDERFUL FROM THE START.
Date published: 2022-03-16
Rated 5 out of 5 by from I probably would have gone crazy without TurboTax I have been using TurboTax for years and this year it was just too complicated. I am grateful for the service they provide.
Date published: 2022-03-16
Rated 5 out of 5 by from Easy to Use Turbo Tax is user friendly and quick. It is also easy to follow and self explanatory.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4686