TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe was convenient and easy to use, tax experts were knowledgeable and helpful. I disliked that TurboTax advertises the service for free, and that was not the case, but the service I received was worth it.
Date published: 2022-03-11
Rated 5 out of 5 by from First time This was a great experience Camille was great thank you again
Date published: 2022-03-11
Rated 5 out of 5 by from I love this program! I've been using Turbo tax for at least 10 years and I've never been disappointed. I appreciate being able to search literally any question I have right from the dashboard and get an answer, I also appreciate having the option to pay for live support.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Review Excellent program and easy to follow. I won't use any other filing method.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome It was so much easier to do here online then going somewhere to have them done.
Date published: 2022-03-11
Rated 5 out of 5 by from Everything Done Right We had a lot of changes the past year, from buying & selling our home and moving to a new state. Because of this, we had to file in two states. TurboTax Live took all the guess work out. I feel very confident and secure knowing my taxes were done correctly using TurboTax Live.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy The process is easy the only thing I didn't like was having to wait for IRS to have some forms available.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is excellent I've been using Turbo Tax for at least a decade, to do my own taxes, but also did my parents' returns, and let my adult kids use it to do their own. Such a great deal! We submit Federal taxes electronically, but print the state forms, since we usually owe on those. The HELP feature is, indeed, helpful, and I like being able to mark places where I have questions or need to revisit a form. I use the "guide me through it" on the first pass, then "I'll find it myself" feature for additions or corrections. WELL WORTH THE COST!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe was convenient and easy to use, tax experts were knowledgeable and helpful. I disliked that TurboTax advertises the service for free, and that was not the case, but the service I received was worth it.
Date published: 2022-03-11
Rated 5 out of 5 by from First time This was a great experience Camille was great thank you again
Date published: 2022-03-11
Rated 5 out of 5 by from I love this program! I've been using Turbo tax for at least 10 years and I've never been disappointed. I appreciate being able to search literally any question I have right from the dashboard and get an answer, I also appreciate having the option to pay for live support.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Review Excellent program and easy to follow. I won't use any other filing method.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome It was so much easier to do here online then going somewhere to have them done.
Date published: 2022-03-11
Rated 5 out of 5 by from Everything Done Right We had a lot of changes the past year, from buying & selling our home and moving to a new state. Because of this, we had to file in two states. TurboTax Live took all the guess work out. I feel very confident and secure knowing my taxes were done correctly using TurboTax Live.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy The process is easy the only thing I didn't like was having to wait for IRS to have some forms available.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is excellent I've been using Turbo Tax for at least a decade, to do my own taxes, but also did my parents' returns, and let my adult kids use it to do their own. Such a great deal! We submit Federal taxes electronically, but print the state forms, since we usually owe on those. The HELP feature is, indeed, helpful, and I like being able to mark places where I have questions or need to revisit a form. I use the "guide me through it" on the first pass, then "I'll find it myself" feature for additions or corrections. WELL WORTH THE COST!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4686