TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Thanks again Turbo tax A couple of MSA hiccups but online help, help me get through it.
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax review for the most part, turbo tax was easy to use, however, for self-employe the listing and options were vague, and the deductions weren't open to declare oil changes, gas, and all the supplies, nor could I deducts fees from using payment apps.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is great It was great experience with Turbo tax it is my first time filling separately.
Date published: 2022-03-17
Rated 5 out of 5 by from really good My experience with Turbo Tax was great. I love how fast and easy they make tax time seem.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome Patricia, my live expert, was wonderful at solving my problem with transmitting my taxes
Date published: 2022-03-17
Rated 5 out of 5 by from FAST & EASY This is my second time filing my taxes by myself and TurboTax really helped guide me through as much as they can. The explanations for certain numbers or items needed were very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome it help me a lot and save me money and I learn a lot.
Date published: 2022-03-17
Rated 1 out of 5 by from TurboTax is expensive I’ve been using turbo tax for a few years and decided this was the first time I would use the experts. After calling and getting hung up on and left while the speaker was doing something else. I finally got through to someone. Set up a meeting and then they hung up on me. Online assistance was no help and. They had to upsell me to provide me help. Overall I have to pay 370 dollars for a return of 80 which isn’t their fault but as someone living paycheck to paycheck I don’t think I can afford this. There is no payment plan to pay this and I can’t use the return to pay some part.
Date published: 2022-03-17
Rated 3 out of 5 by from Not as slick as it once was I've used TurboTax for a couple of decades and had multiple problems this year. The program used to be flawless. Worst of all when trying to pay for my state e-file, the window that opened would not scroll, but disappeared instead, then the entire program hung. I had to end-task three times before deciding to change the settings on my monitor so that the window would be small enough to be readable without scrolling. Terrible execution from TurboTax. I used to rave about the program. Now I am looking for alternatives.
Date published: 2022-03-17
Rated 5 out of 5 by from Great product for simple 1040 returns Turbo tax is great for individuals who do not have a complex tax return. The prompts easily guide you through everything needed to accurately complete a return.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4676
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks again Turbo tax A couple of MSA hiccups but online help, help me get through it.
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax review for the most part, turbo tax was easy to use, however, for self-employe the listing and options were vague, and the deductions weren't open to declare oil changes, gas, and all the supplies, nor could I deducts fees from using payment apps.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is great It was great experience with Turbo tax it is my first time filling separately.
Date published: 2022-03-17
Rated 5 out of 5 by from really good My experience with Turbo Tax was great. I love how fast and easy they make tax time seem.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome Patricia, my live expert, was wonderful at solving my problem with transmitting my taxes
Date published: 2022-03-17
Rated 5 out of 5 by from FAST & EASY This is my second time filing my taxes by myself and TurboTax really helped guide me through as much as they can. The explanations for certain numbers or items needed were very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome it help me a lot and save me money and I learn a lot.
Date published: 2022-03-17
Rated 1 out of 5 by from TurboTax is expensive I’ve been using turbo tax for a few years and decided this was the first time I would use the experts. After calling and getting hung up on and left while the speaker was doing something else. I finally got through to someone. Set up a meeting and then they hung up on me. Online assistance was no help and. They had to upsell me to provide me help. Overall I have to pay 370 dollars for a return of 80 which isn’t their fault but as someone living paycheck to paycheck I don’t think I can afford this. There is no payment plan to pay this and I can’t use the return to pay some part.
Date published: 2022-03-17
Rated 3 out of 5 by from Not as slick as it once was I've used TurboTax for a couple of decades and had multiple problems this year. The program used to be flawless. Worst of all when trying to pay for my state e-file, the window that opened would not scroll, but disappeared instead, then the entire program hung. I had to end-task three times before deciding to change the settings on my monitor so that the window would be small enough to be readable without scrolling. Terrible execution from TurboTax. I used to rave about the program. Now I am looking for alternatives.
Date published: 2022-03-17
Rated 5 out of 5 by from Great product for simple 1040 returns Turbo tax is great for individuals who do not have a complex tax return. The prompts easily guide you through everything needed to accurately complete a return.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4676