TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing I was told I would need to mail in returns. The system did not let me. This was my second attempt.
Date published: 2022-03-17
Rated 4 out of 5 by from thanks experts were very helpful. thanks for the help. I have used used them 3 times.
Date published: 2022-03-17
Rated 1 out of 5 by from Unhappy with Turbo tax this year. I chose the wrong product to file. Tried to cancel purchase but would not allow and ended up $110 for self employed program even though I file the basic 1040A form.
Date published: 2022-03-17
Rated 1 out of 5 by from It's easy to use! Its was easy to navigate through the app. I would use turbo tax every year!
Date published: 2022-03-17
Rated 5 out of 5 by from Been using WAY long time.. LOVE forward prior in expensive - BUT DOES THE JOB.. WELL DONE !!! easy to follow
Date published: 2022-03-17
Rated 5 out of 5 by from 2021 TAX VERY VERY HELPFUL THAT THE SOFTWARE IS INTERACTIVE JUST LIKE HAVING A LIVE AGENT BUT WITHOUT THE ANXIETY OF PEOPLE NEGATIVE VIBES OF PAST YEARS! I USED E-FILING AND I DID NOT NEED TO USE A LIVE AGENT. I HAVE DEVELOPED MORE TRUST AFTER USING THIS FOR AT LEAST 6 YEARS NOW. WOW!
Date published: 2022-03-17
Rated 5 out of 5 by from Good Software Was nice to be able to get help when i had a question about working from home
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is a great product Turbo Tax help me with all my needs. Their representatives were very helpful and friendly
Date published: 2022-03-17
Rated 2 out of 5 by from Only half worth it Had to verify 150+ transactions on both Fed and State, all were the same answer, no way to batch edit so this took hours, not using turbo tax again after this experience. The time value was diminished due to this.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! TurboTax Live Experts provided great instruction and advice every step of the way!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4658
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing I was told I would need to mail in returns. The system did not let me. This was my second attempt.
Date published: 2022-03-17
Rated 4 out of 5 by from thanks experts were very helpful. thanks for the help. I have used used them 3 times.
Date published: 2022-03-17
Rated 1 out of 5 by from Unhappy with Turbo tax this year. I chose the wrong product to file. Tried to cancel purchase but would not allow and ended up $110 for self employed program even though I file the basic 1040A form.
Date published: 2022-03-17
Rated 1 out of 5 by from It's easy to use! Its was easy to navigate through the app. I would use turbo tax every year!
Date published: 2022-03-17
Rated 5 out of 5 by from Been using WAY long time.. LOVE forward prior in expensive - BUT DOES THE JOB.. WELL DONE !!! easy to follow
Date published: 2022-03-17
Rated 5 out of 5 by from 2021 TAX VERY VERY HELPFUL THAT THE SOFTWARE IS INTERACTIVE JUST LIKE HAVING A LIVE AGENT BUT WITHOUT THE ANXIETY OF PEOPLE NEGATIVE VIBES OF PAST YEARS! I USED E-FILING AND I DID NOT NEED TO USE A LIVE AGENT. I HAVE DEVELOPED MORE TRUST AFTER USING THIS FOR AT LEAST 6 YEARS NOW. WOW!
Date published: 2022-03-17
Rated 5 out of 5 by from Good Software Was nice to be able to get help when i had a question about working from home
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is a great product Turbo Tax help me with all my needs. Their representatives were very helpful and friendly
Date published: 2022-03-17
Rated 2 out of 5 by from Only half worth it Had to verify 150+ transactions on both Fed and State, all were the same answer, no way to batch edit so this took hours, not using turbo tax again after this experience. The time value was diminished due to this.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! TurboTax Live Experts provided great instruction and advice every step of the way!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4658