TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbotax help line helped me complete my return I live in a state without a state income tax. I had trouble submitting the tax return via e-file, but I called the help line and Ali'cia helped me get the return filed. Very helpful!
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax Excellent; however, I had a problem of paying $25 service charge for the state EFILE. Which was listed $20 in Turbox Tax instruction. Not happy about this discrepancy. Didn't expect this from Turbo Tax which I have been using for many years.
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Turbo tax is a Great app with friendly staff thanks
Date published: 2022-03-11
Rated 5 out of 5 by from no worries Turbo Tax has this! wow! i worried from the start, followed the prompts, made it to the end and WOW, no worries. Easy Peasy!
Date published: 2022-03-11
Rated 4 out of 5 by from Very satisfied Carline was prompt is responding and I will be using TurboTaxLive again next year
Date published: 2022-03-11
Rated 3 out of 5 by from turbotax last years 2020 turbotax on disk was easer to use than 2021. more pages. I was not has comfortable filling out the pages. was not happy not taking directly to someone. Also I sent email back to the person that helping I was not happy, I got email from turbotax to come back and work with them and no charge to do the tax.(I did Pay)
Date published: 2022-03-11
Rated 5 out of 5 by from Great way to do taxes quickly and easily Honestly it’s so simple that I didn’t have to do anything. Lol. The agent I had was awesome had no trouble with anything. Turbo tax made taxes simple.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbotax made quick work of taxes I have used Turbotax for many years. There always is some frustration but I was able to work through any snags. Every year there are some things done differently, making me grumpy, but honestly I really don't remember just how it worked in past years. Two days with no melt down, a lot of different information, I call that success for this old lady!
Date published: 2022-03-11
Rated 5 out of 5 by from love it Easy to use and has never let me down. Will use over and over
Date published: 2022-03-11
Rated 3 out of 5 by from Somewhat cumbersome compared to TurboTax Deluxe There are many areas where I had to resort to Google Searches in order to figure out how to answer some of the questions. In other areas the product assumed a value and I had to override the assumed value (Fiscal Year vs. Calendar Year and Beneficiary Allocation).
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4655
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax help line helped me complete my return I live in a state without a state income tax. I had trouble submitting the tax return via e-file, but I called the help line and Ali'cia helped me get the return filed. Very helpful!
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax Excellent; however, I had a problem of paying $25 service charge for the state EFILE. Which was listed $20 in Turbox Tax instruction. Not happy about this discrepancy. Didn't expect this from Turbo Tax which I have been using for many years.
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Turbo tax is a Great app with friendly staff thanks
Date published: 2022-03-11
Rated 5 out of 5 by from no worries Turbo Tax has this! wow! i worried from the start, followed the prompts, made it to the end and WOW, no worries. Easy Peasy!
Date published: 2022-03-11
Rated 4 out of 5 by from Very satisfied Carline was prompt is responding and I will be using TurboTaxLive again next year
Date published: 2022-03-11
Rated 3 out of 5 by from turbotax last years 2020 turbotax on disk was easer to use than 2021. more pages. I was not has comfortable filling out the pages. was not happy not taking directly to someone. Also I sent email back to the person that helping I was not happy, I got email from turbotax to come back and work with them and no charge to do the tax.(I did Pay)
Date published: 2022-03-11
Rated 5 out of 5 by from Great way to do taxes quickly and easily Honestly it’s so simple that I didn’t have to do anything. Lol. The agent I had was awesome had no trouble with anything. Turbo tax made taxes simple.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbotax made quick work of taxes I have used Turbotax for many years. There always is some frustration but I was able to work through any snags. Every year there are some things done differently, making me grumpy, but honestly I really don't remember just how it worked in past years. Two days with no melt down, a lot of different information, I call that success for this old lady!
Date published: 2022-03-11
Rated 5 out of 5 by from love it Easy to use and has never let me down. Will use over and over
Date published: 2022-03-11
Rated 3 out of 5 by from Somewhat cumbersome compared to TurboTax Deluxe There are many areas where I had to resort to Google Searches in order to figure out how to answer some of the questions. In other areas the product assumed a value and I had to override the assumed value (Fiscal Year vs. Calendar Year and Beneficiary Allocation).
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4655