TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is great Have used for many years, easy to use. walks you through the whole process.
Date published: 2021-05-11
Rated 5 out of 5 by from HELPFUL ACCURATE AND FAST. I SAVED FILING FEES AND THAT'S ALWAYS HELPFUL
Date published: 2021-05-11
Rated 4 out of 5 by from Good Made a mistake, not a huge deal since the mistake was due to unfamiliarity.
Date published: 2021-05-11
Rated 4 out of 5 by from Actually Free For years I have tried to find free tax software that would allow me to e-file without charge. Finally Turbo Tax has done that. I would have liked to have used the file upload/transfer options but not a one of them worked. Maybe next year.
Date published: 2021-05-11
Rated 4 out of 5 by from Everything Great, eFile Time intensive, 2 issues Only 1 Issue. I need to be able to navigate to where I keep my tax related files. It is extremely difficult with the new format you started using. I cant see entire file names or exactly where i am at on my computer. This is for referencing my return version from last year that i want to start with (import) and where i am storing intermediate versions or what if versions. want to navigate using standard windows interface. Please return to previous interface. You also need to simplfy e-filing, especially using a specific syntax for account numbers and repeatedly entering the same very tedious data. There was also a bug where i entered a 1099 for rental income and it did not appear in one of the summary table like it did last year (like it wasn't entered) . But navigating around and looking in other places i finally concluded the data was entered just not showing in the summary table that that showed this and last year. Thanks. 4* this year out of 5 this year.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax TurboTax is very easy to use and understand. I've been using it for 9 years now and love it.
Date published: 2021-05-11
Rated 4 out of 5 by from Very helpful Simple, easy to follow instructions, simple lingo.
Date published: 2021-05-11
Rated 4 out of 5 by from Good But Lots of Fees Simple to use, but they layer fees/costs. First you pay for the SW, then you pay to eFile, then their "Third Party Vendor" charges you. Getting too close to H&R Block CPA fees; may go with them next year instead.
Date published: 2021-05-11
Rated 5 out of 5 by from Thanks for simplifying taxes! Been filling for about 3yrs now and will continue to in the future.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy Filing! I repeatedly use Turbo Tax Deluxe. It is so easy to use and file my taxes. Thanks!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Have used for many years, easy to use. walks you through the whole process.
Date published: 2021-05-11
Rated 5 out of 5 by from HELPFUL ACCURATE AND FAST. I SAVED FILING FEES AND THAT'S ALWAYS HELPFUL
Date published: 2021-05-11
Rated 4 out of 5 by from Good Made a mistake, not a huge deal since the mistake was due to unfamiliarity.
Date published: 2021-05-11
Rated 4 out of 5 by from Actually Free For years I have tried to find free tax software that would allow me to e-file without charge. Finally Turbo Tax has done that. I would have liked to have used the file upload/transfer options but not a one of them worked. Maybe next year.
Date published: 2021-05-11
Rated 4 out of 5 by from Everything Great, eFile Time intensive, 2 issues Only 1 Issue. I need to be able to navigate to where I keep my tax related files. It is extremely difficult with the new format you started using. I cant see entire file names or exactly where i am at on my computer. This is for referencing my return version from last year that i want to start with (import) and where i am storing intermediate versions or what if versions. want to navigate using standard windows interface. Please return to previous interface. You also need to simplfy e-filing, especially using a specific syntax for account numbers and repeatedly entering the same very tedious data. There was also a bug where i entered a 1099 for rental income and it did not appear in one of the summary table like it did last year (like it wasn't entered) . But navigating around and looking in other places i finally concluded the data was entered just not showing in the summary table that that showed this and last year. Thanks. 4* this year out of 5 this year.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax TurboTax is very easy to use and understand. I've been using it for 9 years now and love it.
Date published: 2021-05-11
Rated 4 out of 5 by from Very helpful Simple, easy to follow instructions, simple lingo.
Date published: 2021-05-11
Rated 4 out of 5 by from Good But Lots of Fees Simple to use, but they layer fees/costs. First you pay for the SW, then you pay to eFile, then their "Third Party Vendor" charges you. Getting too close to H&R Block CPA fees; may go with them next year instead.
Date published: 2021-05-11
Rated 5 out of 5 by from Thanks for simplifying taxes! Been filling for about 3yrs now and will continue to in the future.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy Filing! I repeatedly use Turbo Tax Deluxe. It is so easy to use and file my taxes. Thanks!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4655