TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great tool for tax filing Filing a tax return was not easy, but TurboTax helped me go through this jungle. No five stars right now because I just finished my filing and waiting for the money from IRS.
Date published: 2021-05-11
Rated 2 out of 5 by from Good software but issues with historical records I used to love TurboTax but I am finding from year to year it is getting harder to use and keep all my records in one place in one program. Last year I purchased the turbo-tax softeware in an office supply store and this year did the return online. BIG mistake. It is like working with two different companies. Very frustrating. Then I learned that you now have to purchase file storage to keep a historical record of your taxes. That is not competitive with other companies. Customer service is good but the company I find makes things hard for its returning customers.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax was great I loved the Simplicity that this tool provided for my needs.
Date published: 2021-05-11
Rated 3 out of 5 by from Good First time using this program and found it kind of hard to follow. Used HRBlock in the past.
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent product Great product! Fast, accurate calculation and the information carry-over from last year's TurboTax submission was excellent. Compliance with MN tax requirements was up-to-date and we especially liked the Minnesota electronic property tax filing feature (Note: Customer service response time remains 'very' slow. TurboTax needs to correct this short-coming!) Thank you! We will count on TurboTax again next year.
Date published: 2021-05-11
Rated 1 out of 5 by from TurboTax is automatically put me on deluxe! This is crazy as you have to pay $160 for filing tax in a way that I only received back nothing, only because I moved from MA to IL, and I had to pay to state tax. system is broken!
Date published: 2021-05-11
Rated 5 out of 5 by from Great It was a little long but worth the time. This was my first time using Turbo tax. Looking forwarded to using it again.
Date published: 2021-05-11
Rated 5 out of 5 by from The only way to do taxes Its the easiest way to do your taxes. Everything is so easy
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax is great Very easy to use but it takes lot of time to complete it.
Date published: 2021-05-11
Rated 5 out of 5 by from I Love Turbo Tax I've used you for 20 years or so. Never had a problem; never had an audit. We've operated businesses, bought and sold property, made and lost money, operated rentals--you've helped us for it all.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4646
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great tool for tax filing Filing a tax return was not easy, but TurboTax helped me go through this jungle. No five stars right now because I just finished my filing and waiting for the money from IRS.
Date published: 2021-05-11
Rated 2 out of 5 by from Good software but issues with historical records I used to love TurboTax but I am finding from year to year it is getting harder to use and keep all my records in one place in one program. Last year I purchased the turbo-tax softeware in an office supply store and this year did the return online. BIG mistake. It is like working with two different companies. Very frustrating. Then I learned that you now have to purchase file storage to keep a historical record of your taxes. That is not competitive with other companies. Customer service is good but the company I find makes things hard for its returning customers.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax was great I loved the Simplicity that this tool provided for my needs.
Date published: 2021-05-11
Rated 3 out of 5 by from Good First time using this program and found it kind of hard to follow. Used HRBlock in the past.
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent product Great product! Fast, accurate calculation and the information carry-over from last year's TurboTax submission was excellent. Compliance with MN tax requirements was up-to-date and we especially liked the Minnesota electronic property tax filing feature (Note: Customer service response time remains 'very' slow. TurboTax needs to correct this short-coming!) Thank you! We will count on TurboTax again next year.
Date published: 2021-05-11
Rated 1 out of 5 by from TurboTax is automatically put me on deluxe! This is crazy as you have to pay $160 for filing tax in a way that I only received back nothing, only because I moved from MA to IL, and I had to pay to state tax. system is broken!
Date published: 2021-05-11
Rated 5 out of 5 by from Great It was a little long but worth the time. This was my first time using Turbo tax. Looking forwarded to using it again.
Date published: 2021-05-11
Rated 5 out of 5 by from The only way to do taxes Its the easiest way to do your taxes. Everything is so easy
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax is great Very easy to use but it takes lot of time to complete it.
Date published: 2021-05-11
Rated 5 out of 5 by from I Love Turbo Tax I've used you for 20 years or so. Never had a problem; never had an audit. We've operated businesses, bought and sold property, made and lost money, operated rentals--you've helped us for it all.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4646