TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from THANK GOODNESS FOR TURBO TAX! After I complete my Turbo Tax return and then I look at the actual tax return, I am SO GRATEFUL that Turbo Tax walks me through the process. If I had to complete my tax returns on my own, I would be so overwhelmed. Thank you, Turbo Tax! And I especially appreciate knowing all my previous returns are neatly stored, organized, and accessible via my account.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax It is fast and easy, Well designed, Anne gets right to the point.
Date published: 2023-04-05
Rated 5 out of 5 by from Makes taxes less scary I have used TurboTax for years! It has made it very easy to understand and comprehend. I like that the definitions and examples are in layman's terms. I have become confident and competent to file taxes for my sister and others, the good ole fashioned way, by hand, with pen and paper.
Date published: 2023-04-05
Rated 5 out of 5 by from TT is awesome Got my return in 1 hour , was very easy to use and stored my past history
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax gave me all the tools I needed Agents are very helpful. Followed up with me if all my questions had been aswered.
Date published: 2023-04-05
Rated 2 out of 5 by from Very Disappointed I was required to upgrade to the premium option because I made $40 in dividends. The upgrade cost more than what I made! When I called the support line about this there was nothing that could be done (not even a coupon code). We use TurboTax because it is the most cost effective way to do taxes but if I am going to have to pay this much, I will look into alternative options next year.
Date published: 2023-04-05
Rated 4 out of 5 by from itemized deduction issue. E-File limitation. Overall, I like TurboTax. However, the last several years there are certain medical expense fields that will not accept an entry. Therefore, I am forced to enter it wherever it will be accepted. It all ends up the same, but it is a tad frustrating. Not totally accurate reporting to the IRS for whatever they use the information for. In addition, with all of the backlog at the IRS I do not know why no one has lobbied the IRS to expand from five free e-file returns to say 10. I had to manually file my granddaughters first ever return. More work for the IRS.
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent Straight forward every year. Changes are explained well.
Date published: 2023-04-05
Rated 5 out of 5 by from Fast and Easy Its great that I can compare the prior year filing information as I go through the steps. I like how easy it is to click on the question marks when I need clarification.
Date published: 2023-04-05
Rated 5 out of 5 by from Awesome Turbo tax was easy and straight forward. Love this product
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4642
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from THANK GOODNESS FOR TURBO TAX! After I complete my Turbo Tax return and then I look at the actual tax return, I am SO GRATEFUL that Turbo Tax walks me through the process. If I had to complete my tax returns on my own, I would be so overwhelmed. Thank you, Turbo Tax! And I especially appreciate knowing all my previous returns are neatly stored, organized, and accessible via my account.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax It is fast and easy, Well designed, Anne gets right to the point.
Date published: 2023-04-05
Rated 5 out of 5 by from Makes taxes less scary I have used TurboTax for years! It has made it very easy to understand and comprehend. I like that the definitions and examples are in layman's terms. I have become confident and competent to file taxes for my sister and others, the good ole fashioned way, by hand, with pen and paper.
Date published: 2023-04-05
Rated 5 out of 5 by from TT is awesome Got my return in 1 hour , was very easy to use and stored my past history
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax gave me all the tools I needed Agents are very helpful. Followed up with me if all my questions had been aswered.
Date published: 2023-04-05
Rated 2 out of 5 by from Very Disappointed I was required to upgrade to the premium option because I made $40 in dividends. The upgrade cost more than what I made! When I called the support line about this there was nothing that could be done (not even a coupon code). We use TurboTax because it is the most cost effective way to do taxes but if I am going to have to pay this much, I will look into alternative options next year.
Date published: 2023-04-05
Rated 4 out of 5 by from itemized deduction issue. E-File limitation. Overall, I like TurboTax. However, the last several years there are certain medical expense fields that will not accept an entry. Therefore, I am forced to enter it wherever it will be accepted. It all ends up the same, but it is a tad frustrating. Not totally accurate reporting to the IRS for whatever they use the information for. In addition, with all of the backlog at the IRS I do not know why no one has lobbied the IRS to expand from five free e-file returns to say 10. I had to manually file my granddaughters first ever return. More work for the IRS.
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent Straight forward every year. Changes are explained well.
Date published: 2023-04-05
Rated 5 out of 5 by from Fast and Easy Its great that I can compare the prior year filing information as I go through the steps. I like how easy it is to click on the question marks when I need clarification.
Date published: 2023-04-05
Rated 5 out of 5 by from Awesome Turbo tax was easy and straight forward. Love this product
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4642