TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Terrible at dealing with sale of rental property Trying to take care of the sale of rental properties was a nightmare with Turbotax. I have used the product for many years, and there are always frustrating things with the program, but never this bad. You actually have to do a search in the program to get to the necessary section, and do this every time you have to return to it. Plus there's the usual frustration of when the program asks for information and doesn't explain what they're asking for, or how to get it.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy to understand I was terrified about filing my own taxes, turbo tax made this experience simple and stress free.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is very professional. Oranous was excellent, helpful and patient. I highly recommend Oranous.
Date published: 2022-03-17
Rated 4 out of 5 by from Turbo Tax is customer service friendly . This year I actually had one of their cpa's do my taxes as I retired in 2020 and had to withdraw money for 2021 . Roseleni did a great job and was very professional and courteous . Very prompt to respond with questions and information .
Date published: 2022-03-17
Rated 5 out of 5 by from Love it so easy to do So easy to do your own taxes. I’ve used TurboTax for years now and will continue to do so.
Date published: 2022-03-17
Rated 3 out of 5 by from Form 8938 Interface is awful! The interface with Form 8938 is terrible... It provides very poor opportunity to review entries and tended to cause duplicate entries of the same foreign account, which I discovered only when I checked the "print" review. This is the second year in a row that this problem has arisen and I strongly encourage efforts to fix this!
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Easy to use and file. Have used other software in the past few years and they were not as easy but it was free.
Date published: 2022-03-17
Rated 3 out of 5 by from TT Business Needs an update Why no financial statement download ? Why not a page header showing amount refund/due as in non-business Turbo Tax
Date published: 2022-03-17
Rated 5 out of 5 by from AWESOME TOOL !! IT WAS VERY EASY AND FRIENDLY TOOL TO PREPARE MY FIRST TAX RETURN
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is easy TurboTax made filing our federal and state tax returns easy!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4639
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible at dealing with sale of rental property Trying to take care of the sale of rental properties was a nightmare with Turbotax. I have used the product for many years, and there are always frustrating things with the program, but never this bad. You actually have to do a search in the program to get to the necessary section, and do this every time you have to return to it. Plus there's the usual frustration of when the program asks for information and doesn't explain what they're asking for, or how to get it.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy to understand I was terrified about filing my own taxes, turbo tax made this experience simple and stress free.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is very professional. Oranous was excellent, helpful and patient. I highly recommend Oranous.
Date published: 2022-03-17
Rated 4 out of 5 by from Turbo Tax is customer service friendly . This year I actually had one of their cpa's do my taxes as I retired in 2020 and had to withdraw money for 2021 . Roseleni did a great job and was very professional and courteous . Very prompt to respond with questions and information .
Date published: 2022-03-17
Rated 5 out of 5 by from Love it so easy to do So easy to do your own taxes. I’ve used TurboTax for years now and will continue to do so.
Date published: 2022-03-17
Rated 3 out of 5 by from Form 8938 Interface is awful! The interface with Form 8938 is terrible... It provides very poor opportunity to review entries and tended to cause duplicate entries of the same foreign account, which I discovered only when I checked the "print" review. This is the second year in a row that this problem has arisen and I strongly encourage efforts to fix this!
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Easy to use and file. Have used other software in the past few years and they were not as easy but it was free.
Date published: 2022-03-17
Rated 3 out of 5 by from TT Business Needs an update Why no financial statement download ? Why not a page header showing amount refund/due as in non-business Turbo Tax
Date published: 2022-03-17
Rated 5 out of 5 by from AWESOME TOOL !! IT WAS VERY EASY AND FRIENDLY TOOL TO PREPARE MY FIRST TAX RETURN
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is easy TurboTax made filing our federal and state tax returns easy!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4639