TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Its great Good software, I use this every year. Easy to use and great support.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax just a little work Two things: I had some trouble getting my pension (1099-R) input. Had to hand load it because Turbo Tax didn't recognize its name. Please allow Payer's TIN to be used instead of name. Second, be upfront in allowing the review and printing of forms before filing. Going to Tax Tools is not obvious.
Date published: 2022-03-12
Rated 5 out of 5 by from Great job one again for my Tax return 2021 Every year I learn a lot with TT assisting me to complete my taxes. The dedicated attention of the specialist team is key for me to accomplish this obligation every year. Thanks for your help...
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax is absolutely awesome! I needed quite a bit of guidance this year and I opted to use the Chat option. Kayla was amazing! It was fast, courteous, patient, and knowledgeable. It was great!
Date published: 2022-03-12
Rated 5 out of 5 by from Elise is exceptional I had a wonderful experience using Turbo Tax Live Full Service Premier because I worked with an excellent representative, Elise. Elise approached my case with curiosity and empathy and ultimately solved several complex challenges that my case presented this tax season. She went above in beyond to ease my concerns, was communicative throughout the entire process and was a delight to work with on top of the fact that she got me the best possible outcome and money saved. The technology that we used on Turbotax made it easy to communicate, understand the status of my case + what was needed from me, and ensured it was possible for Elise and I to be successful in solving my tax challenges this year. With that said, Elise really was the core to my positive experience. Thank you so much.
Date published: 2022-03-12
Rated 5 out of 5 by from Fast and Dependable Helpful with difficult investment income, and thorough walk through.
Date published: 2022-03-12
Rated 5 out of 5 by from Fast and Easy When I hit a roadblock I was able to get help for additional money. It was worth it because I misread something and that was stopping me from being able to submit my taxes. After that I was able to proceed. Turbo Tax gave me the maximum refund compared to Cash App. the difference was $300!
Date published: 2022-03-12
Rated 5 out of 5 by from Love Charlie! Charlie was great! Very patience and helpful and understanding
Date published: 2022-03-12
Rated 1 out of 5 by from Every year, I hope it will be better... Every year I am so unimpressed with the effort Intuit makes to improve their product! I have been using TurboTax products for over 20 years and I literally have over 30 pages of notes that I keep for myself to get me through each year to steer around all the bugs and lack of intuitiveness in the product. I recommend TurboTax only for people with the most basic tax situations.
Date published: 2022-03-12
Rated 3 out of 5 by from Used TurboTax to E file Form 1065 for 2021 1. The e file section seemed to wipe out our election to print the page 4 balance sheet even while not required, but not a problem as we will recover the numbers for internal use. 2. The TT review sections to check on our entries are excellent. 3. Sometimes instructions not totally clear: example form 8453, efile declaration instructions, it was not clear if the PDF copy was being discussed or the return itself.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4637
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Its great Good software, I use this every year. Easy to use and great support.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax just a little work Two things: I had some trouble getting my pension (1099-R) input. Had to hand load it because Turbo Tax didn't recognize its name. Please allow Payer's TIN to be used instead of name. Second, be upfront in allowing the review and printing of forms before filing. Going to Tax Tools is not obvious.
Date published: 2022-03-12
Rated 5 out of 5 by from Great job one again for my Tax return 2021 Every year I learn a lot with TT assisting me to complete my taxes. The dedicated attention of the specialist team is key for me to accomplish this obligation every year. Thanks for your help...
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax is absolutely awesome! I needed quite a bit of guidance this year and I opted to use the Chat option. Kayla was amazing! It was fast, courteous, patient, and knowledgeable. It was great!
Date published: 2022-03-12
Rated 5 out of 5 by from Elise is exceptional I had a wonderful experience using Turbo Tax Live Full Service Premier because I worked with an excellent representative, Elise. Elise approached my case with curiosity and empathy and ultimately solved several complex challenges that my case presented this tax season. She went above in beyond to ease my concerns, was communicative throughout the entire process and was a delight to work with on top of the fact that she got me the best possible outcome and money saved. The technology that we used on Turbotax made it easy to communicate, understand the status of my case + what was needed from me, and ensured it was possible for Elise and I to be successful in solving my tax challenges this year. With that said, Elise really was the core to my positive experience. Thank you so much.
Date published: 2022-03-12
Rated 5 out of 5 by from Fast and Dependable Helpful with difficult investment income, and thorough walk through.
Date published: 2022-03-12
Rated 5 out of 5 by from Fast and Easy When I hit a roadblock I was able to get help for additional money. It was worth it because I misread something and that was stopping me from being able to submit my taxes. After that I was able to proceed. Turbo Tax gave me the maximum refund compared to Cash App. the difference was $300!
Date published: 2022-03-12
Rated 5 out of 5 by from Love Charlie! Charlie was great! Very patience and helpful and understanding
Date published: 2022-03-12
Rated 1 out of 5 by from Every year, I hope it will be better... Every year I am so unimpressed with the effort Intuit makes to improve their product! I have been using TurboTax products for over 20 years and I literally have over 30 pages of notes that I keep for myself to get me through each year to steer around all the bugs and lack of intuitiveness in the product. I recommend TurboTax only for people with the most basic tax situations.
Date published: 2022-03-12
Rated 3 out of 5 by from Used TurboTax to E file Form 1065 for 2021 1. The e file section seemed to wipe out our election to print the page 4 balance sheet even while not required, but not a problem as we will recover the numbers for internal use. 2. The TT review sections to check on our entries are excellent. 3. Sometimes instructions not totally clear: example form 8453, efile declaration instructions, it was not clear if the PDF copy was being discussed or the return itself.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4637