TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from slow - very slow Opening the software is extremely slow. if you close it and reopen it within 1 minute, it starts the process all over again. Also, e-file keeps producing an error. Even making correction doesn't solve problem. Calculating taxes seems to work ok. Just slow and a glitch in the e-filing.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax rocks! TurboTax is easy to use and almost makes the process of doing your taxes enjoyable. I have been using this service every year since I learned about it.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Easy The Program was Easy to Navigate. When Help was needed the People Were very helpful when a problem occurred. Have used turbo Tax for years and it is still the easiest to use with people to give you the answers needed.
Date published: 2022-03-17
Rated 4 out of 5 by from Turbo tax is great as long as Everything goes as planned an I get my tax return cash & my 3rd stimulus check that I never got.!!!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live.. one word.. AMAZING! Robert was hands down the best and made sure to touch on anything and everything I needed in my taxes. This service is probably best if you have a lot on your plate and would rather a real-live expert take it into their hands.
Date published: 2022-03-17
Rated 5 out of 5 by from Elizabeth was great! Elizabeth was extremely helpful and answered my questions and walked me through the steps she took.
Date published: 2022-03-17
Rated 5 out of 5 by from HIghly Recommend Turbo Tax Have tried a different tax prep service and Turbo Tax is the best !!
Date published: 2022-03-17
Rated 3 out of 5 by from Mass state does not import Fed K-1 data. Fed return does not sent K-1 data to the Mass return. Distribution to beneficiary is not included in mass return. Problem caused phone calls to TT and much wasted time. Fix it.
Date published: 2022-03-17
Rated 4 out of 5 by from turbotax easy to use filling out the forms was painless, but we had simple issues, no deductions or business expense
Date published: 2022-03-17
Rated 5 out of 5 by from turbotax is easy to use this is my first time filing my taxes and turbo tax made it very quick and easy fore me.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4637
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from slow - very slow Opening the software is extremely slow. if you close it and reopen it within 1 minute, it starts the process all over again. Also, e-file keeps producing an error. Even making correction doesn't solve problem. Calculating taxes seems to work ok. Just slow and a glitch in the e-filing.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax rocks! TurboTax is easy to use and almost makes the process of doing your taxes enjoyable. I have been using this service every year since I learned about it.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Easy The Program was Easy to Navigate. When Help was needed the People Were very helpful when a problem occurred. Have used turbo Tax for years and it is still the easiest to use with people to give you the answers needed.
Date published: 2022-03-17
Rated 4 out of 5 by from Turbo tax is great as long as Everything goes as planned an I get my tax return cash & my 3rd stimulus check that I never got.!!!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live.. one word.. AMAZING! Robert was hands down the best and made sure to touch on anything and everything I needed in my taxes. This service is probably best if you have a lot on your plate and would rather a real-live expert take it into their hands.
Date published: 2022-03-17
Rated 5 out of 5 by from Elizabeth was great! Elizabeth was extremely helpful and answered my questions and walked me through the steps she took.
Date published: 2022-03-17
Rated 5 out of 5 by from HIghly Recommend Turbo Tax Have tried a different tax prep service and Turbo Tax is the best !!
Date published: 2022-03-17
Rated 3 out of 5 by from Mass state does not import Fed K-1 data. Fed return does not sent K-1 data to the Mass return. Distribution to beneficiary is not included in mass return. Problem caused phone calls to TT and much wasted time. Fix it.
Date published: 2022-03-17
Rated 4 out of 5 by from turbotax easy to use filling out the forms was painless, but we had simple issues, no deductions or business expense
Date published: 2022-03-17
Rated 5 out of 5 by from turbotax is easy to use this is my first time filing my taxes and turbo tax made it very quick and easy fore me.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4637