TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for approximately 22 years. My returns have never been questioned. Thank you.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome - thank you Melodie!! We had a great experience with tubo tax this year and in prior year. Melodie was quick, responsive and helpful. We are very appreciative of the work performed.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax live is amazing love it ! love it was very nice not having to worry about going in to a place and waiting forever. Will use again next year.
Date published: 2022-03-17
Rated 5 out of 5 by from It works great It does as it should. Always get the best results when compared to other services
Date published: 2022-03-17
Rated 4 out of 5 by from Repeat User Haven't had a reason not to use someone else yet...
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome I really liked using TurboTax live it was very useful and helpful for me. I love how everything is done online and it's so easy to use.
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax was great At some point I had an issue with getting a response in the live chat, but overall I had a good experience. I also had a chance to get help from Hope over a live call, she was great, very patient and helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Tax Software I really like this software. I have used it since 2005 and it has always been accurate.
Date published: 2022-03-17
Rated 5 out of 5 by from Dependable year after year My taxes are simple and straight forward, but turbo tax is always easy to use and dependable. Did my taxes in about 20 minutes this year.
Date published: 2022-03-17
Rated 2 out of 5 by from slow - very slow Opening the software is extremely slow. if you close it and reopen it within 1 minute, it starts the process all over again. Also, e-file keeps producing an error. Even making correction doesn't solve problem. Calculating taxes seems to work ok. Just slow and a glitch in the e-filing.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for approximately 22 years. My returns have never been questioned. Thank you.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome - thank you Melodie!! We had a great experience with tubo tax this year and in prior year. Melodie was quick, responsive and helpful. We are very appreciative of the work performed.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax live is amazing love it ! love it was very nice not having to worry about going in to a place and waiting forever. Will use again next year.
Date published: 2022-03-17
Rated 5 out of 5 by from It works great It does as it should. Always get the best results when compared to other services
Date published: 2022-03-17
Rated 4 out of 5 by from Repeat User Haven't had a reason not to use someone else yet...
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome I really liked using TurboTax live it was very useful and helpful for me. I love how everything is done online and it's so easy to use.
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax was great At some point I had an issue with getting a response in the live chat, but overall I had a good experience. I also had a chance to get help from Hope over a live call, she was great, very patient and helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Tax Software I really like this software. I have used it since 2005 and it has always been accurate.
Date published: 2022-03-17
Rated 5 out of 5 by from Dependable year after year My taxes are simple and straight forward, but turbo tax is always easy to use and dependable. Did my taxes in about 20 minutes this year.
Date published: 2022-03-17
Rated 2 out of 5 by from slow - very slow Opening the software is extremely slow. if you close it and reopen it within 1 minute, it starts the process all over again. Also, e-file keeps producing an error. Even making correction doesn't solve problem. Calculating taxes seems to work ok. Just slow and a glitch in the e-filing.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4634