TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Not helpful for income from US Territories I've used Turbo Tax for at least 20 years. It's great, but not very helpful for income from US Territories- you'd think they weren't even part of the US. The interface could use some updating; the start screen hasn't been updated in 10 years. Charging $25 to file state taxes is offensive.
Date published: 2022-03-12
Rated 4 out of 5 by from One glaring flaw Generally excellent, but there is one glaring flaw. It must be made much clearer about including social security taxes using the words "social security" in the shopping list of possible incomes. It currently is not.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent service Gregory and Steven were great. Answered all questions I had. Service is complete and made filing my taxes easier
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is awesome Very convenient. All steps were good. Perfect final result
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax - Improving Every Year I've been using TurboTax for over 20 years and I can honestly say that it gets better every year. Had a couple of glitches but the on line support got me through it pretty quickly. Keep up the good work!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is the best!! They help you step by step I've been using TurboTax for 7 years now it's always been a big help. So easy step-by-step thanks
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome Very easy to do taxes, Step by step guidance helps preparing tax easily
Date published: 2022-03-12
Rated 5 out of 5 by from Amazing job I was scared at first but TurboTax and the expert did am amazing job
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS ASWOME TURBO TAX IS MORE EASIER AND CONVEIENCE TO EVERUONE.
Date published: 2022-03-12
Rated 2 out of 5 by from I used to really like TurboTax I found filing this year exceedingly annoying and expensive. I don't remember it being like this in years past, and I don't know why I was charged so much to file, but I just got sick of trying to figure that out, so I paid. It's the same feeling you get when you pay too much for a used car.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4630
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not helpful for income from US Territories I've used Turbo Tax for at least 20 years. It's great, but not very helpful for income from US Territories- you'd think they weren't even part of the US. The interface could use some updating; the start screen hasn't been updated in 10 years. Charging $25 to file state taxes is offensive.
Date published: 2022-03-12
Rated 4 out of 5 by from One glaring flaw Generally excellent, but there is one glaring flaw. It must be made much clearer about including social security taxes using the words "social security" in the shopping list of possible incomes. It currently is not.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent service Gregory and Steven were great. Answered all questions I had. Service is complete and made filing my taxes easier
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is awesome Very convenient. All steps were good. Perfect final result
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax - Improving Every Year I've been using TurboTax for over 20 years and I can honestly say that it gets better every year. Had a couple of glitches but the on line support got me through it pretty quickly. Keep up the good work!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is the best!! They help you step by step I've been using TurboTax for 7 years now it's always been a big help. So easy step-by-step thanks
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome Very easy to do taxes, Step by step guidance helps preparing tax easily
Date published: 2022-03-12
Rated 5 out of 5 by from Amazing job I was scared at first but TurboTax and the expert did am amazing job
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS ASWOME TURBO TAX IS MORE EASIER AND CONVEIENCE TO EVERUONE.
Date published: 2022-03-12
Rated 2 out of 5 by from I used to really like TurboTax I found filing this year exceedingly annoying and expensive. I don't remember it being like this in years past, and I don't know why I was charged so much to file, but I just got sick of trying to figure that out, so I paid. It's the same feeling you get when you pay too much for a used car.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4630