TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly and to the point, great experience! Didn’t engage with live service- clear and easy to follow directions
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Premier worth every penny I talked to a Turbo Tax live expert twice. They were both knowledgeable and pleasant. They answered all my questions (mostly procedural) on how to navigate the live version and helped me to start to maximize for the best results. I had a few little issues in the beginning and when I was working on my State return - problems were resolved. Great system almost nothing needs to be added manually. Your tax documents - including your w-2, interest and brokerage statements - can be retrieved and used easily with minimal effort which minimizes errors in entering data.
Date published: 2021-05-25
Rated 5 out of 5 by from TurboTax is awesome TurboTax software is good I'm been using it from 2008 and i had no problem with it
Date published: 2021-05-25
Rated 5 out of 5 by from Easy to follow If you click on step by step instuctions i makes it very esy to use.
Date published: 2021-05-25
Rated 3 out of 5 by from I felt like was forced to buy Live Deluxe I felt like was forced to buy Deluxe ,the system would not let you move forward with your tax return until you agree to purchase Deluxe for $120.00.
Date published: 2021-05-25
Rated 5 out of 5 by from great simple and easy try it tell your friends they will love the simpleness of how you are helped through filling
Date published: 2021-05-25
Rated 5 out of 5 by from I don't know why I waited this long!!! I've used many many online tax services over the years. This year I had a special circumstance with being self-employed. It was extremely easy to get all my expenses and deductions recorded. I had a simple call with a tax expert and she was wonderful!!! She made me feel like I wasn't bothering her or she was just "doing a job". She was genuinely concerned about my questions and repeatedly asked if that was all I wanted. I feel very secure in my return this year.
Date published: 2021-05-25
Rated 5 out of 5 by from good job turbo tax is okay with me.! good job! thank you!!!
Date published: 2021-05-25
Rated 4 out of 5 by from Awsome Turbo Tax was so easy to use, I will use it next year,
Date published: 2021-05-25
Rated 5 out of 5 by from TurboTax is awesome!! Easy to use and lots of support and detailed information about each step in the filing process.
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 4629
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly and to the point, great experience! Didn’t engage with live service- clear and easy to follow directions
Date published: 2021-05-25
Rated 5 out of 5 by from Turbo Tax Premier worth every penny I talked to a Turbo Tax live expert twice. They were both knowledgeable and pleasant. They answered all my questions (mostly procedural) on how to navigate the live version and helped me to start to maximize for the best results. I had a few little issues in the beginning and when I was working on my State return - problems were resolved. Great system almost nothing needs to be added manually. Your tax documents - including your w-2, interest and brokerage statements - can be retrieved and used easily with minimal effort which minimizes errors in entering data.
Date published: 2021-05-25
Rated 5 out of 5 by from TurboTax is awesome TurboTax software is good I'm been using it from 2008 and i had no problem with it
Date published: 2021-05-25
Rated 5 out of 5 by from Easy to follow If you click on step by step instuctions i makes it very esy to use.
Date published: 2021-05-25
Rated 3 out of 5 by from I felt like was forced to buy Live Deluxe I felt like was forced to buy Deluxe ,the system would not let you move forward with your tax return until you agree to purchase Deluxe for $120.00.
Date published: 2021-05-25
Rated 5 out of 5 by from great simple and easy try it tell your friends they will love the simpleness of how you are helped through filling
Date published: 2021-05-25
Rated 5 out of 5 by from I don't know why I waited this long!!! I've used many many online tax services over the years. This year I had a special circumstance with being self-employed. It was extremely easy to get all my expenses and deductions recorded. I had a simple call with a tax expert and she was wonderful!!! She made me feel like I wasn't bothering her or she was just "doing a job". She was genuinely concerned about my questions and repeatedly asked if that was all I wanted. I feel very secure in my return this year.
Date published: 2021-05-25
Rated 5 out of 5 by from good job turbo tax is okay with me.! good job! thank you!!!
Date published: 2021-05-25
Rated 4 out of 5 by from Awsome Turbo Tax was so easy to use, I will use it next year,
Date published: 2021-05-25
Rated 5 out of 5 by from TurboTax is awesome!! Easy to use and lots of support and detailed information about each step in the filing process.
Date published: 2021-05-25
All TurboTax® Offerings Reviews - Page 4629