TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from It was good It was very easy and nice I am glad I had help with taxes
Date published: 2022-03-17
Rated 5 out of 5 by from THank you Great communication, expertise, and timing. Thank yoU!
Date published: 2022-03-17
Rated 2 out of 5 by from Its not free The program is awesome and easy to follow. I thought it was free because it stated federal and state were free. After i put in all of my info and finished the process it said i owed $108. I was confused so i tried starting over and had the same results. I then set up my deposit options and do the final signing. I then see its now $147. Being frustrated and not wanting to start over, I accepted the fee but I wish they were more clearer in the beginning. I will never use this product again. Just beware of hidden fees
Date published: 2022-03-17
Rated 4 out of 5 by from Update Issue It all went well as in past years using this program, but when getting to the final phase where a last minute program update was done the program would not finish. I had to do the manual update before completing my taxes.
Date published: 2022-03-17
Rated 1 out of 5 by from Turbotax is really expensive They charge an extra $39 to pay them out of your return. The federal and the state are charged separately so for a “simple” return I paid over $100.
Date published: 2022-03-17
Rated 5 out of 5 by from Tom is awesome!! Tom K. was very helpful and through and took extra time to resolve my issues. Would recommend him to anyone in the future. Thanks, Tom.
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome I usually dread to do my taxes but when it comes down to using TurboTax it's pretty easy
Date published: 2022-03-17
Rated 4 out of 5 by from 1099-Misc still mishandled! Program still does NOT insert my 1099-misc information in the proper form. I still have find the correct spots on a hit and miss fashion to get the info recorded correctly.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax is easy to use and a lot good features, it guide you to end.
Date published: 2022-03-17
Rated 4 out of 5 by from TURBO TAX IS A LIFESAVER I USE IT EVERY YEAR. ALWAYS SOMEONE TO HELP IF NEEDED, WHEN YOU GO TO OTHER PLACES THEY USE THE SAME SOFTWARE.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4629
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was good It was very easy and nice I am glad I had help with taxes
Date published: 2022-03-17
Rated 5 out of 5 by from THank you Great communication, expertise, and timing. Thank yoU!
Date published: 2022-03-17
Rated 2 out of 5 by from Its not free The program is awesome and easy to follow. I thought it was free because it stated federal and state were free. After i put in all of my info and finished the process it said i owed $108. I was confused so i tried starting over and had the same results. I then set up my deposit options and do the final signing. I then see its now $147. Being frustrated and not wanting to start over, I accepted the fee but I wish they were more clearer in the beginning. I will never use this product again. Just beware of hidden fees
Date published: 2022-03-17
Rated 4 out of 5 by from Update Issue It all went well as in past years using this program, but when getting to the final phase where a last minute program update was done the program would not finish. I had to do the manual update before completing my taxes.
Date published: 2022-03-17
Rated 1 out of 5 by from Turbotax is really expensive They charge an extra $39 to pay them out of your return. The federal and the state are charged separately so for a “simple” return I paid over $100.
Date published: 2022-03-17
Rated 5 out of 5 by from Tom is awesome!! Tom K. was very helpful and through and took extra time to resolve my issues. Would recommend him to anyone in the future. Thanks, Tom.
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome I usually dread to do my taxes but when it comes down to using TurboTax it's pretty easy
Date published: 2022-03-17
Rated 4 out of 5 by from 1099-Misc still mishandled! Program still does NOT insert my 1099-misc information in the proper form. I still have find the correct spots on a hit and miss fashion to get the info recorded correctly.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax is easy to use and a lot good features, it guide you to end.
Date published: 2022-03-17
Rated 4 out of 5 by from TURBO TAX IS A LIFESAVER I USE IT EVERY YEAR. ALWAYS SOMEONE TO HELP IF NEEDED, WHEN YOU GO TO OTHER PLACES THEY USE THE SAME SOFTWARE.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4629