TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Communication problem with IRS I've done 4 revisions of my return due to the fact that they keep getting rejected because two of my 1099 were for the same amount but slightly different addresses (the fund listed). This is very sloppy and lots of people have complained about this problem. if it happens again I want my money back for the e-file difficult;ty. I just received notice that my 4th try failed and I will now have file by mail because I no longer trust this system
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is the BEST! Excell and woderfulent and great service. Easy to do
Date published: 2021-04-20
Rated 5 out of 5 by from Appreciate the fast response I spoke with two different individuals that were very helpful in helping to be sure I was completing the information correctly and comparing last years information with this years information and why the difference in the tax refund.
Date published: 2021-04-20
Rated 5 out of 5 by from Have been using for years! Quick and easy! Very nice reps as well! Will continue to use
Date published: 2021-04-20
Rated 5 out of 5 by from JCO-2020 TAX RETURN There are always tips to get full benefits of current tax law in preparation of tax return.
Date published: 2021-04-20
Rated 5 out of 5 by from PRETTY PAINLESS HATE DOING TAXES! HOWEVER TURBO TAX MAKES IT PAINLESS. BEEN USING TURBO TAX FOR MANY YEARS AND IT WORKS. THE FREE ADDITION WAS REALLY FREE THAT'S A PLUS.
Date published: 2021-04-20
Rated 4 out of 5 by from easy to use no problem esay to need help able to fine what you need .
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is best tool available for fining taxes Turbo tax was very intuitive, and includes narrative and information about all steps in the filing process. Absolute great way to file taxes, and would highly recommend..
Date published: 2021-04-20
Rated 5 out of 5 by from Live Chat to Review Returns is Clutch Straightforward, comprehensive and clear. My live phone/video call with Jonathan, a CPA, was key to double-check everything before filing.
Date published: 2021-04-20
Rated 4 out of 5 by from I have used Turbo Tax for several years; helpful Had difficulty this time around with 1099-B; box 1b is Blank but the system kept flagging the form for Review until I selected 'Other/Multiple Dates choice from the dropdown.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4628
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Communication problem with IRS I've done 4 revisions of my return due to the fact that they keep getting rejected because two of my 1099 were for the same amount but slightly different addresses (the fund listed). This is very sloppy and lots of people have complained about this problem. if it happens again I want my money back for the e-file difficult;ty. I just received notice that my 4th try failed and I will now have file by mail because I no longer trust this system
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is the BEST! Excell and woderfulent and great service. Easy to do
Date published: 2021-04-20
Rated 5 out of 5 by from Appreciate the fast response I spoke with two different individuals that were very helpful in helping to be sure I was completing the information correctly and comparing last years information with this years information and why the difference in the tax refund.
Date published: 2021-04-20
Rated 5 out of 5 by from Have been using for years! Quick and easy! Very nice reps as well! Will continue to use
Date published: 2021-04-20
Rated 5 out of 5 by from JCO-2020 TAX RETURN There are always tips to get full benefits of current tax law in preparation of tax return.
Date published: 2021-04-20
Rated 5 out of 5 by from PRETTY PAINLESS HATE DOING TAXES! HOWEVER TURBO TAX MAKES IT PAINLESS. BEEN USING TURBO TAX FOR MANY YEARS AND IT WORKS. THE FREE ADDITION WAS REALLY FREE THAT'S A PLUS.
Date published: 2021-04-20
Rated 4 out of 5 by from easy to use no problem esay to need help able to fine what you need .
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is best tool available for fining taxes Turbo tax was very intuitive, and includes narrative and information about all steps in the filing process. Absolute great way to file taxes, and would highly recommend..
Date published: 2021-04-20
Rated 5 out of 5 by from Live Chat to Review Returns is Clutch Straightforward, comprehensive and clear. My live phone/video call with Jonathan, a CPA, was key to double-check everything before filing.
Date published: 2021-04-20
Rated 4 out of 5 by from I have used Turbo Tax for several years; helpful Had difficulty this time around with 1099-B; box 1b is Blank but the system kept flagging the form for Review until I selected 'Other/Multiple Dates choice from the dropdown.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4628