TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Some frustrations Two difficulties I encountered: 1) I did not see the tiny link (in blue) to enter my license number near the beginning. This meant I finished the entire return but then needed almost an hour of help from customer service to avoid paying a second time for the software. 2) It would be nice if the way to save as a PDF on the user's computer were made more obvious: for example, as a separate option, not a choice under the print preview menu. I printed 29 pages that I did not need or want to, before I understood the process.
Date published: 2022-03-17
Rated 5 out of 5 by from My tax helper was awesome I had the best tax helper I ever had in my life, I will recommend it to friends and family.
Date published: 2022-03-17
Rated 1 out of 5 by from TurboTax has become too restrictive Not easy to save file versions on-line; this is extremely troublesome. Impossible, then, to be sure you've done what's best for your situation, including filing status. Something has changed for the worse.
Date published: 2022-03-17
Rated 5 out of 5 by from TurbowTax is 100% free and amazing! Thank you so much! You're awesome! Just wish I could of gotten more money.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbotax is the best!!!!! This is so easy to do. I always recommend it to all my family and friends. Never going back to any other company or person!!!!
Date published: 2022-03-17
Rated 5 out of 5 by from Definitely File with TurboTax I have used TurboTax for 5 years and am confident I am getting the most up to date information and help.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Service Was professional, did taxes incredibly fast and was quite courteous. Was very nice to talk with my Expert when they called.
Date published: 2022-03-17
Rated 5 out of 5 by from The customer serves and specialist were super both people that helped me were supper patient and kind and answered all my ?s. Thank you
Date published: 2022-03-17
Rated 4 out of 5 by from Useful Pretty good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Good Service, could be faster when busy time come, need more close assistance.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4623
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some frustrations Two difficulties I encountered: 1) I did not see the tiny link (in blue) to enter my license number near the beginning. This meant I finished the entire return but then needed almost an hour of help from customer service to avoid paying a second time for the software. 2) It would be nice if the way to save as a PDF on the user's computer were made more obvious: for example, as a separate option, not a choice under the print preview menu. I printed 29 pages that I did not need or want to, before I understood the process.
Date published: 2022-03-17
Rated 5 out of 5 by from My tax helper was awesome I had the best tax helper I ever had in my life, I will recommend it to friends and family.
Date published: 2022-03-17
Rated 1 out of 5 by from TurboTax has become too restrictive Not easy to save file versions on-line; this is extremely troublesome. Impossible, then, to be sure you've done what's best for your situation, including filing status. Something has changed for the worse.
Date published: 2022-03-17
Rated 5 out of 5 by from TurbowTax is 100% free and amazing! Thank you so much! You're awesome! Just wish I could of gotten more money.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbotax is the best!!!!! This is so easy to do. I always recommend it to all my family and friends. Never going back to any other company or person!!!!
Date published: 2022-03-17
Rated 5 out of 5 by from Definitely File with TurboTax I have used TurboTax for 5 years and am confident I am getting the most up to date information and help.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Service Was professional, did taxes incredibly fast and was quite courteous. Was very nice to talk with my Expert when they called.
Date published: 2022-03-17
Rated 5 out of 5 by from The customer serves and specialist were super both people that helped me were supper patient and kind and answered all my ?s. Thank you
Date published: 2022-03-17
Rated 4 out of 5 by from Useful Pretty good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Good Service, could be faster when busy time come, need more close assistance.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4623