TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is great and makes life easy! Easy and straightforward. Your team did a great job in preparing tax forms.
Date published: 2022-03-17
Rated 5 out of 5 by from great job very easy and user friendly i like this soft ware its easy to use
Date published: 2022-03-17
Rated 4 out of 5 by from needs a little work Worked fairly well. Just wish the problems in review were connected directly to the applicable sections of the return.
Date published: 2022-03-17
Rated 4 out of 5 by from helpful easy to read and guidance, but should not guide you to live chat
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome experience They helped me out 3 or 4 different times and everyone should file there own taxes. It's EASY with turbo tax
Date published: 2022-03-17
Rated 4 out of 5 by from TTax Past years seem to be easier to download brokerage info.
Date published: 2022-03-17
Rated 4 out of 5 by from The Usual Excellent Job, But Unstable Software We have a lot of investment income, so TurboTax Premier is a lifesaver for us. The 1099-B/D/etc. download from our broker saves us hours of work, and it worked well as always. The only problem we had was that this year the program failed to save at one crucial point, and we had to go back again and re-enter some data.
Date published: 2022-03-17
Rated 3 out of 5 by from Some frustrations Two difficulties I encountered: 1) I did not see the tiny link (in blue) to enter my license number near the beginning. This meant I finished the entire return but then needed almost an hour of help from customer service to avoid paying a second time for the software. 2) It would be nice if the way to save as a PDF on the user's computer were made more obvious: for example, as a separate option, not a choice under the print preview menu. I printed 29 pages that I did not need or want to, before I understood the process.
Date published: 2022-03-17
Rated 5 out of 5 by from My tax helper was awesome I had the best tax helper I ever had in my life, I will recommend it to friends and family.
Date published: 2022-03-17
Rated 1 out of 5 by from TurboTax has become too restrictive Not easy to save file versions on-line; this is extremely troublesome. Impossible, then, to be sure you've done what's best for your situation, including filing status. Something has changed for the worse.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4622
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great and makes life easy! Easy and straightforward. Your team did a great job in preparing tax forms.
Date published: 2022-03-17
Rated 5 out of 5 by from great job very easy and user friendly i like this soft ware its easy to use
Date published: 2022-03-17
Rated 4 out of 5 by from needs a little work Worked fairly well. Just wish the problems in review were connected directly to the applicable sections of the return.
Date published: 2022-03-17
Rated 4 out of 5 by from helpful easy to read and guidance, but should not guide you to live chat
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome experience They helped me out 3 or 4 different times and everyone should file there own taxes. It's EASY with turbo tax
Date published: 2022-03-17
Rated 4 out of 5 by from TTax Past years seem to be easier to download brokerage info.
Date published: 2022-03-17
Rated 4 out of 5 by from The Usual Excellent Job, But Unstable Software We have a lot of investment income, so TurboTax Premier is a lifesaver for us. The 1099-B/D/etc. download from our broker saves us hours of work, and it worked well as always. The only problem we had was that this year the program failed to save at one crucial point, and we had to go back again and re-enter some data.
Date published: 2022-03-17
Rated 3 out of 5 by from Some frustrations Two difficulties I encountered: 1) I did not see the tiny link (in blue) to enter my license number near the beginning. This meant I finished the entire return but then needed almost an hour of help from customer service to avoid paying a second time for the software. 2) It would be nice if the way to save as a PDF on the user's computer were made more obvious: for example, as a separate option, not a choice under the print preview menu. I printed 29 pages that I did not need or want to, before I understood the process.
Date published: 2022-03-17
Rated 5 out of 5 by from My tax helper was awesome I had the best tax helper I ever had in my life, I will recommend it to friends and family.
Date published: 2022-03-17
Rated 1 out of 5 by from TurboTax has become too restrictive Not easy to save file versions on-line; this is extremely troublesome. Impossible, then, to be sure you've done what's best for your situation, including filing status. Something has changed for the worse.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4622