TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Generally a very good experience I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for at 10 years plus! I love the ease of completing my taxes at home, comfortably. I also like how I can stop and start my taxes anytime. I can't see myself going to a tax accountant anymore with how easily TurboTax makes sure I have answered every question and reviewed every option.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo is good I think good experience is good. I have Turbo for many many many years.
Date published: 2021-04-11
Rated 5 out of 5 by from SIMPLE AND EASY TO USE GREAT AND EASY TO USE, TOOK LITTLE TIME TO PREPARE
Date published: 2021-04-11
Rated 5 out of 5 by from great experience Brittany was extremely helpful and friendly, the upgrade of live support is worth it
Date published: 2021-04-11
Rated 3 out of 5 by from Great service but they sneak in charges The program is easy to use but they don't tell you when something will cost you until you reach the end. After close to 6 hours of work i got charged 265 dollars because they didn't tell me that transferring federal taxes into the state review costed 50 dollars and i got charged 40 dollars for them to take money out of my return.
Date published: 2021-04-11
Rated 5 out of 5 by from 2020 Tax Return Turbo Tax Has become almost too transparent for me
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is great It gives simple explanations for what to do when unsure and makes the filing process quite easy.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is the Best I've used TurboTax for years to do my taxes and it's only gotten better over time. Instructions and explanations are clear and easy to understand. The calculations are spot on and the suggestions for standard deduction or itemizing make sense, taking into account all the data the user has entered. That part saves time. The interface is clear and easy to use. Doing taxes is not the most pleasant activity, but using TurboTax is easy and before you know it you're done and filing your taxes.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax gets it done From start to finish was pain free. And having the option to upload my forms to have my information added for me was great. To have the system check and recheck my returns for possible mistakes was also a plus. In all, using Turbo Tax was A smart move. Takes the guess work out of the process.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 4618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Generally a very good experience I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for at 10 years plus! I love the ease of completing my taxes at home, comfortably. I also like how I can stop and start my taxes anytime. I can't see myself going to a tax accountant anymore with how easily TurboTax makes sure I have answered every question and reviewed every option.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo is good I think good experience is good. I have Turbo for many many many years.
Date published: 2021-04-11
Rated 5 out of 5 by from SIMPLE AND EASY TO USE GREAT AND EASY TO USE, TOOK LITTLE TIME TO PREPARE
Date published: 2021-04-11
Rated 5 out of 5 by from great experience Brittany was extremely helpful and friendly, the upgrade of live support is worth it
Date published: 2021-04-11
Rated 3 out of 5 by from Great service but they sneak in charges The program is easy to use but they don't tell you when something will cost you until you reach the end. After close to 6 hours of work i got charged 265 dollars because they didn't tell me that transferring federal taxes into the state review costed 50 dollars and i got charged 40 dollars for them to take money out of my return.
Date published: 2021-04-11
Rated 5 out of 5 by from 2020 Tax Return Turbo Tax Has become almost too transparent for me
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is great It gives simple explanations for what to do when unsure and makes the filing process quite easy.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is the Best I've used TurboTax for years to do my taxes and it's only gotten better over time. Instructions and explanations are clear and easy to understand. The calculations are spot on and the suggestions for standard deduction or itemizing make sense, taking into account all the data the user has entered. That part saves time. The interface is clear and easy to use. Doing taxes is not the most pleasant activity, but using TurboTax is easy and before you know it you're done and filing your taxes.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax gets it done From start to finish was pain free. And having the option to upload my forms to have my information added for me was great. To have the system check and recheck my returns for possible mistakes was also a plus. In all, using Turbo Tax was A smart move. Takes the guess work out of the process.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 4618