TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Very Good software for taxes Was able to work with and file electronically. Using this for the second year now.
Date published: 2022-03-12
Rated 3 out of 5 by from Complicated I found it very confusing to know what to do at times and how to edit forms.
Date published: 2022-03-12
Rated 4 out of 5 by from 2021 Turbo Tax I've used Turbo Tax for over 10 years. This addition 2021 Tax Year, worked through the Income and Deduction sections as expected. The electronic filing process is cumbersome, especially from information that is entered every year and doesn't change. Finally, I couldn't print any of the PDF documents while in the program, despite several attempts. I kept getting Error messages pertaining to the PDF file. For those not familiar with the electronic filing process or how to navigate around their personal computers for file storage and location, I would drop my Rating to a 3. Since I know the product and its quirks, it was a minor problem. It's not perfect, but it got the job done.
Date published: 2022-03-12
Rated 5 out of 5 by from Kim is Awesome Kim helped a lot and went the extra mile on filling out my taxes I appreciate you!
Date published: 2022-03-12
Rated 5 out of 5 by from 2021 filing Super easy to use!!! Love that previous years info is automatically uploaded
Date published: 2022-03-12
Rated 5 out of 5 by from Been a loyal customer for a decade! Taxes are hard. TurboTax makes them as easy as possible. I trust using TurboTax more that handing off my documents to someone else to do my taxes.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax was great I was contacted by my assigned tax expert and my taxes were done within a week.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax free is fast and mostly easy I have used Turbo Tax for over 8 years and everything is great! Little confusing when they go through state returns sometimes, but overall, its a great service
Date published: 2022-03-12
Rated 5 out of 5 by from Turno was great It was an easier experience! Thankfully I had someone finish my taxes. First time home owner made it difficult!
Date published: 2022-03-12
Rated 3 out of 5 by from Needs improvement When I need further information on a topic, the 'Help' screen print is so tiny I need a magnifying glass to read it. And I can expand the Help screen page, but it doesn't expand the print? Which is NO help at all. Please fix this!
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4617
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very Good software for taxes Was able to work with and file electronically. Using this for the second year now.
Date published: 2022-03-12
Rated 3 out of 5 by from Complicated I found it very confusing to know what to do at times and how to edit forms.
Date published: 2022-03-12
Rated 4 out of 5 by from 2021 Turbo Tax I've used Turbo Tax for over 10 years. This addition 2021 Tax Year, worked through the Income and Deduction sections as expected. The electronic filing process is cumbersome, especially from information that is entered every year and doesn't change. Finally, I couldn't print any of the PDF documents while in the program, despite several attempts. I kept getting Error messages pertaining to the PDF file. For those not familiar with the electronic filing process or how to navigate around their personal computers for file storage and location, I would drop my Rating to a 3. Since I know the product and its quirks, it was a minor problem. It's not perfect, but it got the job done.
Date published: 2022-03-12
Rated 5 out of 5 by from Kim is Awesome Kim helped a lot and went the extra mile on filling out my taxes I appreciate you!
Date published: 2022-03-12
Rated 5 out of 5 by from 2021 filing Super easy to use!!! Love that previous years info is automatically uploaded
Date published: 2022-03-12
Rated 5 out of 5 by from Been a loyal customer for a decade! Taxes are hard. TurboTax makes them as easy as possible. I trust using TurboTax more that handing off my documents to someone else to do my taxes.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax was great I was contacted by my assigned tax expert and my taxes were done within a week.
Date published: 2022-03-12
Rated 4 out of 5 by from Turbo Tax free is fast and mostly easy I have used Turbo Tax for over 8 years and everything is great! Little confusing when they go through state returns sometimes, but overall, its a great service
Date published: 2022-03-12
Rated 5 out of 5 by from Turno was great It was an easier experience! Thankfully I had someone finish my taxes. First time home owner made it difficult!
Date published: 2022-03-12
Rated 3 out of 5 by from Needs improvement When I need further information on a topic, the 'Help' screen print is so tiny I need a magnifying glass to read it. And I can expand the Help screen page, but it doesn't expand the print? Which is NO help at all. Please fix this!
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4617