TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax a good tool I have to file Two State Taxes along with my Federal. Turbo Tax makes filing a lot easier since it takes the guesswork out of which form to fill out first. I have one suggestion. Please clarify the wording on your note when the forms will not go through when telling the system to e-file. Exception note reads that "did not go through because my e-mail address needed to be verified. Instead of telling people to go into their account and click on the VERIFY next to our e-mail address, it just tells us to log back into TurboTax to verify. After over 1/2 hour of frustration, I called and spoke with Mr Israel who walked me through it and sent my filing on it's way. HUGE thank you to Mr. Israel.
Date published: 2022-03-18
Rated 5 out of 5 by from TURBO TAX EASY TO USE THIS WAS SIMPLE ENOUGH FOR ME TO FOLLOW AND UNDERSTAND
Date published: 2022-03-18
Rated 4 out of 5 by from BEST TAX FILING SOFTWARE I love using Turbotax for my tax returns. Easy to used and best prices
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Awesome I would do it every year. I recommend no matter what
Date published: 2022-03-18
Rated 5 out of 5 by from Happy with the out come im happy with the out come of filing my tax returns with turbo tax i will be using again in upcoming tax years
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome Quick and Easy love Turbo Tax - Have used Turbo tax for multiple tax years now and never disappointed.
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful My agent Pat has been extremely helpful and very patient with me. Would love to work with her every year!
Date published: 2022-03-17
Rated 2 out of 5 by from Crypto Capability Misleading - had to find workaro I purchased the Premier version at costco, as it claimed (on the box) to handle crypto currency gains and losses. This was very misleading, as its not available on the CD rom/Home PC version, only on line. And the on line capability., from what I read, was severly lacking. I had to find a workaround after doing a google search. Bottom line, crypto capability mis represented.
Date published: 2022-03-17
Rated 5 out of 5 by from makes a rough experience a lot easier Very user friendly good value will use again and recommend it to others
Date published: 2022-03-17
Rated 3 out of 5 by from A good first tax experience I got a really good refund, my tax expert answered all of my questions. The mobile app and the website on mobile was being a little difficult though
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4613
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax a good tool I have to file Two State Taxes along with my Federal. Turbo Tax makes filing a lot easier since it takes the guesswork out of which form to fill out first. I have one suggestion. Please clarify the wording on your note when the forms will not go through when telling the system to e-file. Exception note reads that "did not go through because my e-mail address needed to be verified. Instead of telling people to go into their account and click on the VERIFY next to our e-mail address, it just tells us to log back into TurboTax to verify. After over 1/2 hour of frustration, I called and spoke with Mr Israel who walked me through it and sent my filing on it's way. HUGE thank you to Mr. Israel.
Date published: 2022-03-18
Rated 5 out of 5 by from TURBO TAX EASY TO USE THIS WAS SIMPLE ENOUGH FOR ME TO FOLLOW AND UNDERSTAND
Date published: 2022-03-18
Rated 4 out of 5 by from BEST TAX FILING SOFTWARE I love using Turbotax for my tax returns. Easy to used and best prices
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Awesome I would do it every year. I recommend no matter what
Date published: 2022-03-18
Rated 5 out of 5 by from Happy with the out come im happy with the out come of filing my tax returns with turbo tax i will be using again in upcoming tax years
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome Quick and Easy love Turbo Tax - Have used Turbo tax for multiple tax years now and never disappointed.
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful My agent Pat has been extremely helpful and very patient with me. Would love to work with her every year!
Date published: 2022-03-17
Rated 2 out of 5 by from Crypto Capability Misleading - had to find workaro I purchased the Premier version at costco, as it claimed (on the box) to handle crypto currency gains and losses. This was very misleading, as its not available on the CD rom/Home PC version, only on line. And the on line capability., from what I read, was severly lacking. I had to find a workaround after doing a google search. Bottom line, crypto capability mis represented.
Date published: 2022-03-17
Rated 5 out of 5 by from makes a rough experience a lot easier Very user friendly good value will use again and recommend it to others
Date published: 2022-03-17
Rated 3 out of 5 by from A good first tax experience I got a really good refund, my tax expert answered all of my questions. The mobile app and the website on mobile was being a little difficult though
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4613