TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Usually good except this year Usually turbo tax is on the ball and I've used them for years. This year they weren't on the ball on their tax forms so I had to wait over a month to file my taxes which Usually ain't to big of a deal but as a seasonal construction worker it put me and my family back case we couldn't file in February like I do every year to keep the wolves from knocking at the door.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Is fast and cheap. Love this software to file my taxes, this is my eighth year and i cannot say enough about it.
Date published: 2022-03-18
Rated 1 out of 5 by from Did a good job, but reviewed too many times. Did a good job, but reviewed too many times. I feel like I got "Sucker Punched". I was offered to get My Returns Filed for Free (Senior Citizen) and was very satisfied with Your work & refunds found. So I selected to pay "Deluxe" for Your good Job & to say "Thank You", but then when the State Tax Return was done I had to Pay $49.00 extra. If I had known that was going to happen I would have been stuck with the Free Offer. Disappointed, very Disappointed!!
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax entries were slow to respond. Turbo Tax was a slow to respond. Some questions wre difficult to answer. Otherwise Turbo Tax os great.
Date published: 2022-03-18
Rated 1 out of 5 by from NoComment disappointing this keep rejecting ugh what else do
Date published: 2022-03-18
Rated 5 out of 5 by from Piece of cake: Easy to follow and lets you double check as you go.
Date published: 2022-03-18
Rated 5 out of 5 by from Excellent Service! I had the pleasure of first speaking with Shawna. She was AMAZING, she was efficient and helpful and really easy to talk to. She answered all of my questions and made sure I understood everything she asked of me. I then worked with Patricia who was so great! I have a hectic work schedule and she was so patient with me. She got everything done so quickly and was so helpful with finding what I needed. An absolutely great and painless experience! Would highly recommend!!!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax to the world! As someone who's not knowledgeable about taxes, turbo tax has made me more confident when it comes to that time of the year.
Date published: 2022-03-18
Rated 3 out of 5 by from It's OK. Print has improved. But want Sch. A for records but program won't let me unless I fake entry somewhere to get over std. deduction. It gets more complicated each year but not just because tax law changes. EYES FAILING! CANNOT READ "LEARN MORE'S. EVEN WITH MY MAGNIFYING GLASS. YOU NEED TO FIX THIS!
Date published: 2022-03-18
Rated 5 out of 5 by from I'm in LOVE...with Turbo Tax It is easy to use and very informative along the way!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Usually good except this year Usually turbo tax is on the ball and I've used them for years. This year they weren't on the ball on their tax forms so I had to wait over a month to file my taxes which Usually ain't to big of a deal but as a seasonal construction worker it put me and my family back case we couldn't file in February like I do every year to keep the wolves from knocking at the door.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Is fast and cheap. Love this software to file my taxes, this is my eighth year and i cannot say enough about it.
Date published: 2022-03-18
Rated 1 out of 5 by from Did a good job, but reviewed too many times. Did a good job, but reviewed too many times. I feel like I got "Sucker Punched". I was offered to get My Returns Filed for Free (Senior Citizen) and was very satisfied with Your work & refunds found. So I selected to pay "Deluxe" for Your good Job & to say "Thank You", but then when the State Tax Return was done I had to Pay $49.00 extra. If I had known that was going to happen I would have been stuck with the Free Offer. Disappointed, very Disappointed!!
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax entries were slow to respond. Turbo Tax was a slow to respond. Some questions wre difficult to answer. Otherwise Turbo Tax os great.
Date published: 2022-03-18
Rated 1 out of 5 by from NoComment disappointing this keep rejecting ugh what else do
Date published: 2022-03-18
Rated 5 out of 5 by from Piece of cake: Easy to follow and lets you double check as you go.
Date published: 2022-03-18
Rated 5 out of 5 by from Excellent Service! I had the pleasure of first speaking with Shawna. She was AMAZING, she was efficient and helpful and really easy to talk to. She answered all of my questions and made sure I understood everything she asked of me. I then worked with Patricia who was so great! I have a hectic work schedule and she was so patient with me. She got everything done so quickly and was so helpful with finding what I needed. An absolutely great and painless experience! Would highly recommend!!!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax to the world! As someone who's not knowledgeable about taxes, turbo tax has made me more confident when it comes to that time of the year.
Date published: 2022-03-18
Rated 3 out of 5 by from It's OK. Print has improved. But want Sch. A for records but program won't let me unless I fake entry somewhere to get over std. deduction. It gets more complicated each year but not just because tax law changes. EYES FAILING! CANNOT READ "LEARN MORE'S. EVEN WITH MY MAGNIFYING GLASS. YOU NEED TO FIX THIS!
Date published: 2022-03-18
Rated 5 out of 5 by from I'm in LOVE...with Turbo Tax It is easy to use and very informative along the way!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4612