TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Turbo tax need improvement!!! I always use turbo tax and last year (2020) I filed tax and got IRS penalty $200 because I am not eligible for Recovery rebate credit but I am not aware of that Turbo tax automatically factor this into my tax after I answered that "I did not receive the stimulus pay check".
Date published: 2022-03-12
Rated 5 out of 5 by from Amazing and so easy Honestly an amazing experience. I was filing for the first time, and the on call representative answered all my questions, and walked me through filing. It only took about 45min-1hour, and was so easy, and stress free.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax was great I've always used turbo tax and had a good experience but using turbo tax live was even better and less hassle.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is a lifesaver! Turbo Tax makes doing your taxes manageable and not so terrifying! The cost of filing with turbo tax is just a fraction of those "other" tax guys!
Date published: 2022-03-12
Rated 4 out of 5 by from Straight forward Been using Turbo Tax for 7 years now. Easy to navigate, covers everything. Plan to keep using it in the future.
Date published: 2022-03-12
Rated 1 out of 5 by from IRS continues to reject return Have contacted turbotax for help and continue to be told "it is IRS rejecting". This is unacceptable
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax is great It was very good and fast It helped me with information
Date published: 2022-03-12
Rated 2 out of 5 by from Needs some improvements In general, TurboTax is a great way to file one's tax return. This year, though, I had some problems that could have been avoided. First, it wasn't clear from the beginning that I had the choice to file either online or use desktop software. Second, after spending $30 to be able to import my cryptocurrency information, I discover that the desktop version does NOT allow for cryptocurrency input. The workaround for this meant I had to re-do the return I had already started. TurboTax needs to make it CLEAR that if using the desktop version of their software, purchasing the Premier version will NOT allow you to get the crypto assistance.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is great! Great experience, easy to use software, no complaints.
Date published: 2022-03-12
Rated 4 out of 5 by from Good and easy Good and easy, the import of document feature is awesome
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4604
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax need improvement!!! I always use turbo tax and last year (2020) I filed tax and got IRS penalty $200 because I am not eligible for Recovery rebate credit but I am not aware of that Turbo tax automatically factor this into my tax after I answered that "I did not receive the stimulus pay check".
Date published: 2022-03-12
Rated 5 out of 5 by from Amazing and so easy Honestly an amazing experience. I was filing for the first time, and the on call representative answered all my questions, and walked me through filing. It only took about 45min-1hour, and was so easy, and stress free.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax was great I've always used turbo tax and had a good experience but using turbo tax live was even better and less hassle.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is a lifesaver! Turbo Tax makes doing your taxes manageable and not so terrifying! The cost of filing with turbo tax is just a fraction of those "other" tax guys!
Date published: 2022-03-12
Rated 4 out of 5 by from Straight forward Been using Turbo Tax for 7 years now. Easy to navigate, covers everything. Plan to keep using it in the future.
Date published: 2022-03-12
Rated 1 out of 5 by from IRS continues to reject return Have contacted turbotax for help and continue to be told "it is IRS rejecting". This is unacceptable
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax is great It was very good and fast It helped me with information
Date published: 2022-03-12
Rated 2 out of 5 by from Needs some improvements In general, TurboTax is a great way to file one's tax return. This year, though, I had some problems that could have been avoided. First, it wasn't clear from the beginning that I had the choice to file either online or use desktop software. Second, after spending $30 to be able to import my cryptocurrency information, I discover that the desktop version does NOT allow for cryptocurrency input. The workaround for this meant I had to re-do the return I had already started. TurboTax needs to make it CLEAR that if using the desktop version of their software, purchasing the Premier version will NOT allow you to get the crypto assistance.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is great! Great experience, easy to use software, no complaints.
Date published: 2022-03-12
Rated 4 out of 5 by from Good and easy Good and easy, the import of document feature is awesome
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4604