TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy steps First time filer. Instructions was fairly simple. Wasn’t too bad
Date published: 2022-03-18
Rated 5 out of 5 by from Carol was great ms Carol was great she went through everything with me step by step to make sure my taxes was done right.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax made me feel confident that I knew what was going on with my taxes! They were so helpful and kind!
Date published: 2022-03-18
Rated 2 out of 5 by from TurboTax for Business used for small trust This product could be much better...Intuit makes it harder than what it should be. I use it to file a 1041 form for two siblings that qualify for a disability trust. Unfortunately, the program does not provide that option easily. The program offers a complex trust, but i want to select a specific "disability" trust...and once selected correctly later on another less intuitive screen and you double check it on the Form 1041, it tends to switch back to a complex trust...This is unacceptable...and I've had to deal with this for multiple years...I just do not understand why Intuit does not allow the disability option on the same screen as the complex screen...and once chosen should not change. So, annoying...PLease fix this.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is AWESOME Great and super easy to use. Def will use again in the future!
Date published: 2022-03-18
Rated 5 out of 5 by from Continues to Be My Choice It just works, like it is supposed to do. Phone support was very good, also.
Date published: 2022-03-18
Rated 5 out of 5 by from Have used TurboTax for the last 7 years in a row! We have been using TurboTax 7 years in a row now. The interface is very user friendly and intuitive. Customer service is always spot on. I love upgrading to get all the best support features especially with the Live Help. We even have rental properties and a business and TurboTax makes doing taxes a breeze.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is so Easy! Straightforward, walks me through the process step by step so that I know I am not missing anything and am getting the full refund I am eligible for!
Date published: 2022-03-18
Rated 5 out of 5 by from Fast & Simple It's been very easy and fast to use. It's been a great experience
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is very helpful and awsome Turbo Tax is very helpful they double check every little thing and have very helpful people. Will go thru them again next year. Love the experience.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy steps First time filer. Instructions was fairly simple. Wasn’t too bad
Date published: 2022-03-18
Rated 5 out of 5 by from Carol was great ms Carol was great she went through everything with me step by step to make sure my taxes was done right.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax made me feel confident that I knew what was going on with my taxes! They were so helpful and kind!
Date published: 2022-03-18
Rated 2 out of 5 by from TurboTax for Business used for small trust This product could be much better...Intuit makes it harder than what it should be. I use it to file a 1041 form for two siblings that qualify for a disability trust. Unfortunately, the program does not provide that option easily. The program offers a complex trust, but i want to select a specific "disability" trust...and once selected correctly later on another less intuitive screen and you double check it on the Form 1041, it tends to switch back to a complex trust...This is unacceptable...and I've had to deal with this for multiple years...I just do not understand why Intuit does not allow the disability option on the same screen as the complex screen...and once chosen should not change. So, annoying...PLease fix this.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is AWESOME Great and super easy to use. Def will use again in the future!
Date published: 2022-03-18
Rated 5 out of 5 by from Continues to Be My Choice It just works, like it is supposed to do. Phone support was very good, also.
Date published: 2022-03-18
Rated 5 out of 5 by from Have used TurboTax for the last 7 years in a row! We have been using TurboTax 7 years in a row now. The interface is very user friendly and intuitive. Customer service is always spot on. I love upgrading to get all the best support features especially with the Live Help. We even have rental properties and a business and TurboTax makes doing taxes a breeze.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is so Easy! Straightforward, walks me through the process step by step so that I know I am not missing anything and am getting the full refund I am eligible for!
Date published: 2022-03-18
Rated 5 out of 5 by from Fast & Simple It's been very easy and fast to use. It's been a great experience
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is very helpful and awsome Turbo Tax is very helpful they double check every little thing and have very helpful people. Will go thru them again next year. Love the experience.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4602