TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is easy filing Filing with Turbo Tax is easy, especially if you're using it every year due to the fact it uses prior year returns to complete your current tax year. My only issue I had was my state return was rejected and I'm having trouble figuring out how to fix the issue. The "fix my return' feature wasn't fixing my return and was very vague on what needed to be fixed.
Date published: 2021-06-01
Rated 4 out of 5 by from Veteran TurboTax User I am somewhat satisfied with the results of our tax return. I do think that the real estate transaction costs could have been included in our return.
Date published: 2021-06-01
Rated 5 out of 5 by from Excellent Experience TurboTax and Terry were fantastic! They answered all my questions and I feel I got the best return with their guidance.
Date published: 2021-06-01
Rated 1 out of 5 by from Turbo Tax is getting progressively worse every yea The performance of your product is atrocious. It takes 10 minutes to enter a W2G. Please include a way of importing an excel spreadsheet with W2G information.
Date published: 2021-06-01
Rated 3 out of 5 by from Turbotax has helped me Did well. It took very little time and effort to file.
Date published: 2021-06-01
Rated 5 out of 5 by from Easy, very user friendly It took some time but I was not a bad experience. Thanks
Date published: 2021-06-01
Rated 5 out of 5 by from Amazing product; easy to use and very thorough First time user and we found Turbo Tax to be easy to understand and it walked us through every possible scenario.
Date published: 2021-06-01
Rated 5 out of 5 by from Great Job! It was easy and Turbotax made it simple to understand.
Date published: 2021-06-01
Rated 5 out of 5 by from TurboTax is great! So easy to use and you get your return so fast! I've used it for 16 years.
Date published: 2021-06-01
Rated 3 out of 5 by from that was good i was not engaged, I tried to connect to live however they were given me far late appointment
Date published: 2021-06-01
All TurboTax® Offerings Reviews - Page 4602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy filing Filing with Turbo Tax is easy, especially if you're using it every year due to the fact it uses prior year returns to complete your current tax year. My only issue I had was my state return was rejected and I'm having trouble figuring out how to fix the issue. The "fix my return' feature wasn't fixing my return and was very vague on what needed to be fixed.
Date published: 2021-06-01
Rated 4 out of 5 by from Veteran TurboTax User I am somewhat satisfied with the results of our tax return. I do think that the real estate transaction costs could have been included in our return.
Date published: 2021-06-01
Rated 5 out of 5 by from Excellent Experience TurboTax and Terry were fantastic! They answered all my questions and I feel I got the best return with their guidance.
Date published: 2021-06-01
Rated 1 out of 5 by from Turbo Tax is getting progressively worse every yea The performance of your product is atrocious. It takes 10 minutes to enter a W2G. Please include a way of importing an excel spreadsheet with W2G information.
Date published: 2021-06-01
Rated 3 out of 5 by from Turbotax has helped me Did well. It took very little time and effort to file.
Date published: 2021-06-01
Rated 5 out of 5 by from Easy, very user friendly It took some time but I was not a bad experience. Thanks
Date published: 2021-06-01
Rated 5 out of 5 by from Amazing product; easy to use and very thorough First time user and we found Turbo Tax to be easy to understand and it walked us through every possible scenario.
Date published: 2021-06-01
Rated 5 out of 5 by from Great Job! It was easy and Turbotax made it simple to understand.
Date published: 2021-06-01
Rated 5 out of 5 by from TurboTax is great! So easy to use and you get your return so fast! I've used it for 16 years.
Date published: 2021-06-01
Rated 3 out of 5 by from that was good i was not engaged, I tried to connect to live however they were given me far late appointment
Date published: 2021-06-01
All TurboTax® Offerings Reviews - Page 4602