TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax is great. The product is easy to use and simple with plenty of step by step instructions and answers to questions you may have. The cost is a bit high. I got a phone call from customer service offering me a service code to file for free. It didn't work and I had no way to contact customer service to get it fixed so I ended up spending the money. If not for the money I had to spend, I would have given this product 5 stars.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is awesome Both Catherine and will went above and beyond to help me, and answer all my questions. Thank you both for being so patient with me. You guys are rockstars.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Service The agent was exceptional very knowledgeable and awesome manner
Date published: 2022-03-18
Rated 3 out of 5 by from complicated dudgery Interminable redundant questions. Cryptic non-helpful explanations. Lots of guessing required.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome! So simple! It was super easy to do. And quick. I'm glad it was easy enough to do on my own and in the comfort of doing it at home.
Date published: 2022-03-18
Rated 5 out of 5 by from Fantastic Software I've been using Turbotax for several years now. It is extremely easy to use for non-tax professionals, and individuals with complicated tax situations. The customer service is always prompt, friendly, and thorough.
Date published: 2022-03-18
Rated 5 out of 5 by from done Too Many questions to make it a quick process. Too many problems occurred.
Date published: 2022-03-18
Rated 5 out of 5 by from TT is awesome Confusingish. But I got it all figured out after a time or 2
Date published: 2022-03-18
Rated 4 out of 5 by from Turbotax is good but difficult to use I can't contact by telephone won't give out telephone number
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax Business 2021 It is a great product. The only issues I had was asking for repeated activation.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4595
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great. The product is easy to use and simple with plenty of step by step instructions and answers to questions you may have. The cost is a bit high. I got a phone call from customer service offering me a service code to file for free. It didn't work and I had no way to contact customer service to get it fixed so I ended up spending the money. If not for the money I had to spend, I would have given this product 5 stars.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is awesome Both Catherine and will went above and beyond to help me, and answer all my questions. Thank you both for being so patient with me. You guys are rockstars.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Service The agent was exceptional very knowledgeable and awesome manner
Date published: 2022-03-18
Rated 3 out of 5 by from complicated dudgery Interminable redundant questions. Cryptic non-helpful explanations. Lots of guessing required.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome! So simple! It was super easy to do. And quick. I'm glad it was easy enough to do on my own and in the comfort of doing it at home.
Date published: 2022-03-18
Rated 5 out of 5 by from Fantastic Software I've been using Turbotax for several years now. It is extremely easy to use for non-tax professionals, and individuals with complicated tax situations. The customer service is always prompt, friendly, and thorough.
Date published: 2022-03-18
Rated 5 out of 5 by from done Too Many questions to make it a quick process. Too many problems occurred.
Date published: 2022-03-18
Rated 5 out of 5 by from TT is awesome Confusingish. But I got it all figured out after a time or 2
Date published: 2022-03-18
Rated 4 out of 5 by from Turbotax is good but difficult to use I can't contact by telephone won't give out telephone number
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax Business 2021 It is a great product. The only issues I had was asking for repeated activation.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4595