TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from It got the job done My returns were a bit difficult this year, with over a hundred things to review, which caused errors on the review page. Over the course of filing I had to contact support 3 times to work through issues but we were able to get through it. Also, despite Turbotax's frequent advertisements for being "Free", I don't think there's been a single year that I've filed with them that was actually free. Like, I think it's only free if you have a very simple return to do, and ONLY do federal? Still, their system is the best I know of with many great integrations for importing forms automatically from other financial companies which likely saved me a good amount of time.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is easy and helpful Love using turbo tax. Simple and free, how can you get any better than that. I will continue to use this company as long as they continue their amazing service.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is great First time filing taxes on our own. Very helpful in gathering the information needed. Easy to submit our federal and state taxes.
Date published: 2022-03-18
Rated 3 out of 5 by from Turbotax was disappointing for the tax year 2021 My Turbotax experience for the tax year 2021 was very disappointing. I was unable to download my Turbotax file for the tax year of 2020, plus I was unable to e-file my 2021 federal and state returns.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Tax Prep Software Very straightforward and easy way to prepare and file tax returns.
Date published: 2022-03-18
Rated 5 out of 5 by from Again, thank you! Great! It was an easy, productive process. Thank you.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo is AMAZING ! This years process so much easier ! Vivian was so patient with all my questions !
Date published: 2022-03-18
Rated 5 out of 5 by from Great but out come not so great on my part Great job.an convenient money well spent.thank John.
Date published: 2022-03-18
Rated 5 out of 5 by from Helpful Cynthia was helpful and answered all of my questions. Great job:)
Date published: 2022-03-18
Rated 5 out of 5 by from yes My experience was great straight to the point and well formatted, and understandable. The experience with Kimberly was very great she was very professional and patient.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4593
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It got the job done My returns were a bit difficult this year, with over a hundred things to review, which caused errors on the review page. Over the course of filing I had to contact support 3 times to work through issues but we were able to get through it. Also, despite Turbotax's frequent advertisements for being "Free", I don't think there's been a single year that I've filed with them that was actually free. Like, I think it's only free if you have a very simple return to do, and ONLY do federal? Still, their system is the best I know of with many great integrations for importing forms automatically from other financial companies which likely saved me a good amount of time.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is easy and helpful Love using turbo tax. Simple and free, how can you get any better than that. I will continue to use this company as long as they continue their amazing service.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is great First time filing taxes on our own. Very helpful in gathering the information needed. Easy to submit our federal and state taxes.
Date published: 2022-03-18
Rated 3 out of 5 by from Turbotax was disappointing for the tax year 2021 My Turbotax experience for the tax year 2021 was very disappointing. I was unable to download my Turbotax file for the tax year of 2020, plus I was unable to e-file my 2021 federal and state returns.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Tax Prep Software Very straightforward and easy way to prepare and file tax returns.
Date published: 2022-03-18
Rated 5 out of 5 by from Again, thank you! Great! It was an easy, productive process. Thank you.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo is AMAZING ! This years process so much easier ! Vivian was so patient with all my questions !
Date published: 2022-03-18
Rated 5 out of 5 by from Great but out come not so great on my part Great job.an convenient money well spent.thank John.
Date published: 2022-03-18
Rated 5 out of 5 by from Helpful Cynthia was helpful and answered all of my questions. Great job:)
Date published: 2022-03-18
Rated 5 out of 5 by from yes My experience was great straight to the point and well formatted, and understandable. The experience with Kimberly was very great she was very professional and patient.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4593