TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is very Helpful This is my 2nd year using it. Was very scared in using it because of scared of making mistakes but Turbo has given me that confidence to know they are really there to help you!!
Date published: 2021-04-20
Rated 1 out of 5 by from Takes to long I think I will go back to my CPA - your process for $90 is too exasperating. There appears to be no help for the $90 I paid.
Date published: 2021-04-20
Rated 4 out of 5 by from TurboTax is a little different this year. Still a good program but they took away some user control. Had some issues entering Schedule E income/expenses for multi owner properties
Date published: 2021-04-20
Rated 5 out of 5 by from I have used Turbotax for many years and it is awes Turbotax takes you through the entire return step by step and easy to understand.
Date published: 2021-04-20
Rated 5 out of 5 by from turbo too gud ez pz lemon squezze is how it made it feel. got it done in under 2 hours
Date published: 2021-04-20
Rated 3 out of 5 by from Second year in a row I could not e-file. Tax help was good. Second year in a row I had to mail-in documents and not e-file.
Date published: 2021-04-20
Rated 5 out of 5 by from Easy I've used turbotax for 10 years. Easy to use, very helpful, good for people with complicated taxes with rental income, stock gains, etc.
Date published: 2021-04-20
Rated 2 out of 5 by from Usually good-2020 edition stinks I had my return rejected and turbo tax charged me the filing fee and extra $40 fee anyway. :(
Date published: 2021-04-20
Rated 5 out of 5 by from Great Easy to complete and fast. I will use again when filing.
Date published: 2021-04-20
Rated 4 out of 5 by from Satisfactory I was an interesting experience. At times a little frustrating.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4584
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very Helpful This is my 2nd year using it. Was very scared in using it because of scared of making mistakes but Turbo has given me that confidence to know they are really there to help you!!
Date published: 2021-04-20
Rated 1 out of 5 by from Takes to long I think I will go back to my CPA - your process for $90 is too exasperating. There appears to be no help for the $90 I paid.
Date published: 2021-04-20
Rated 4 out of 5 by from TurboTax is a little different this year. Still a good program but they took away some user control. Had some issues entering Schedule E income/expenses for multi owner properties
Date published: 2021-04-20
Rated 5 out of 5 by from I have used Turbotax for many years and it is awes Turbotax takes you through the entire return step by step and easy to understand.
Date published: 2021-04-20
Rated 5 out of 5 by from turbo too gud ez pz lemon squezze is how it made it feel. got it done in under 2 hours
Date published: 2021-04-20
Rated 3 out of 5 by from Second year in a row I could not e-file. Tax help was good. Second year in a row I had to mail-in documents and not e-file.
Date published: 2021-04-20
Rated 5 out of 5 by from Easy I've used turbotax for 10 years. Easy to use, very helpful, good for people with complicated taxes with rental income, stock gains, etc.
Date published: 2021-04-20
Rated 2 out of 5 by from Usually good-2020 edition stinks I had my return rejected and turbo tax charged me the filing fee and extra $40 fee anyway. :(
Date published: 2021-04-20
Rated 5 out of 5 by from Great Easy to complete and fast. I will use again when filing.
Date published: 2021-04-20
Rated 4 out of 5 by from Satisfactory I was an interesting experience. At times a little frustrating.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4584