TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Fantastic As with prior years of my use of TurboTax, 2021 tax year TurboTax preparation and efile is again fantastic.
Date published: 2022-03-18
Rated 2 out of 5 by from TurboTax recommended wrong filing status for Iowa TurboTax recommended I file Iowa taxes as married filing separately. This is usually a good approach and I did so. However, it would have cost me a significant amount in state refunds. Fortunately, I manually overrode TurboTax and discovered that married filing combined gave a higher state refund. TurboTax did not electronically compare the two options and offer me advice based on the facts of my situation. This is very disappointing to say the least and now I must research if this cost me refunds for prior years and amend returns as necessary. I consider this ridiculous.
Date published: 2022-03-18
Rated 5 out of 5 by from Amazing Experience! I'm grateful for the support from the agent who helped me overcome a challenge with my return.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Peasy Quick, cheap, and easy. Instructions were easy to follow.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick and Easy for a student Turbo tax walks you through all the steps necessary to do your tax returns. In less than an hour, I completed my federal and state returns and electronically filed them.
Date published: 2022-03-18
Rated 5 out of 5 by from Excellent service Addressed all my concerns, and answered all my question.
Date published: 2022-03-18
Rated 5 out of 5 by from great great as usual and useful. easy to use. very timely
Date published: 2022-03-18
Rated 3 out of 5 by from Alright Need to keep tax preparation under $100...$249 is too much... everyone would be here if that happened
Date published: 2022-03-18
Rated 5 out of 5 by from Always reliable My representative Shasta was very thorough through the whole process very happy with the outcome
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo tax isnt that bad 1st tax expert was unresponsive and erenesto did a good job finishing the job
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4582
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic As with prior years of my use of TurboTax, 2021 tax year TurboTax preparation and efile is again fantastic.
Date published: 2022-03-18
Rated 2 out of 5 by from TurboTax recommended wrong filing status for Iowa TurboTax recommended I file Iowa taxes as married filing separately. This is usually a good approach and I did so. However, it would have cost me a significant amount in state refunds. Fortunately, I manually overrode TurboTax and discovered that married filing combined gave a higher state refund. TurboTax did not electronically compare the two options and offer me advice based on the facts of my situation. This is very disappointing to say the least and now I must research if this cost me refunds for prior years and amend returns as necessary. I consider this ridiculous.
Date published: 2022-03-18
Rated 5 out of 5 by from Amazing Experience! I'm grateful for the support from the agent who helped me overcome a challenge with my return.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Peasy Quick, cheap, and easy. Instructions were easy to follow.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick and Easy for a student Turbo tax walks you through all the steps necessary to do your tax returns. In less than an hour, I completed my federal and state returns and electronically filed them.
Date published: 2022-03-18
Rated 5 out of 5 by from Excellent service Addressed all my concerns, and answered all my question.
Date published: 2022-03-18
Rated 5 out of 5 by from great great as usual and useful. easy to use. very timely
Date published: 2022-03-18
Rated 3 out of 5 by from Alright Need to keep tax preparation under $100...$249 is too much... everyone would be here if that happened
Date published: 2022-03-18
Rated 5 out of 5 by from Always reliable My representative Shasta was very thorough through the whole process very happy with the outcome
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo tax isnt that bad 1st tax expert was unresponsive and erenesto did a good job finishing the job
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4582