TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 1 out of 5 by
JJDDX from
Turbo Tax Pricing
I have used Turbo Tax for 8 years without any issues or complaints prior to this. However, this year I was forced to pay for the Premier tax level, which is $50 more than what I have paid in the past few years. This occurred towards the end of the process with no other option made available. The services required for premier didn't apply to me, so it was unclear why I had to pay for this.
Date published: 2022-03-13
Rated 4 out of 5 by
noodle 22 from
Need to have more clarity
IRS form was not ready. form supposedly was issued 03/03/2022. Entered all data. Turbotax introduced error in addition in 03/03/2022 form to block E filing. Had to go to forum to determine cause. there was another IRS form not ready, error cleared when that form became available. Why not add message that another Form was to come. Wasted filers time having to research forum.
Date published: 2022-03-13
Rated 5 out of 5 by
Eric603 from
Turbo Tax was great!
Very easy to use and consultant was very helpful and professional.
Date published: 2022-03-13
Rated 5 out of 5 by
Scooter060469 from
TURBO TAX IS AWESOME AND SO SIMPLE
TURBO TAX GUIDES YOU EVERY STEPS OF THE WAY. VERY SIMPLE TO MANEUVER. FAST AND EFFICIENT!
Date published: 2022-03-13
Rated 5 out of 5 by
Cruz66 from
First time fears averted.
It's the first time using TurboTax and as worried as I was filling, Mel made it perfectly painless. Great service from beginning to end.
Date published: 2022-03-13
Rated 5 out of 5 by
CrazyYear from
Easy to navigate
This is our 9th year using Turbo Tax, it asks the questions making sure we don't miss anything.
Date published: 2022-03-13
Rated 5 out of 5 by
Dev0214 from
Easy
Was able to complete it in less then 30 min (simple 1040)
Date published: 2022-03-13
Rated 5 out of 5 by
TRY41 from
TurboTax is AWESOME!!!
TurboTax is so easy and convenient, and the experts!!!! Wow!!!! Just wow!!! They are so good at their job, and so patient!!!
Date published: 2022-03-13
Rated 4 out of 5 by
TabithaTeach from
Educators shouldn't be punished for purchases
Stormy and the live turbotax crew I worked with were awesome, they calmed my fears about passing off my taxes as well when I was being super overcharged for being a teacher and looking to make note of my purchases on my taxes. It turns out, not taking the tax credit for the money I spent is the easiest way to go. Telling people that we can get a free return, but then when I say I am a teacher and I want to see if I can get the $300 back, I don't get anything and get slapped with a $300 BILL! Not right! Thanks to Stormy, she pulled that tax credit off, and got me back to a free return.
Date published: 2022-03-13
Rated 5 out of 5 by
2twotattoo2 from
Very Helpful
Made filing very quick and easy. Walked me through all the required forms.
All TurboTax® Offerings Reviews - Page 4541
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
JJDDX from
Turbo Tax Pricing
I have used Turbo Tax for 8 years without any issues or complaints prior to this. However, this year I was forced to pay for the Premier tax level, which is $50 more than what I have paid in the past few years. This occurred towards the end of the process with no other option made available. The services required for premier didn't apply to me, so it was unclear why I had to pay for this.
Date published: 2022-03-13
Rated 4 out of 5 by
noodle 22 from
Need to have more clarity
IRS form was not ready. form supposedly was issued 03/03/2022. Entered all data. Turbotax introduced error in addition in 03/03/2022 form to block E filing. Had to go to forum to determine cause. there was another IRS form not ready, error cleared when that form became available. Why not add message that another Form was to come. Wasted filers time having to research forum.
Date published: 2022-03-13
Rated 5 out of 5 by
Eric603 from
Turbo Tax was great!
Very easy to use and consultant was very helpful and professional.
Date published: 2022-03-13
Rated 5 out of 5 by
Scooter060469 from
TURBO TAX IS AWESOME AND SO SIMPLE
TURBO TAX GUIDES YOU EVERY STEPS OF THE WAY. VERY SIMPLE TO MANEUVER. FAST AND EFFICIENT!
Date published: 2022-03-13
Rated 5 out of 5 by
Cruz66 from
First time fears averted.
It's the first time using TurboTax and as worried as I was filling, Mel made it perfectly painless. Great service from beginning to end.
Date published: 2022-03-13
Rated 5 out of 5 by
CrazyYear from
Easy to navigate
This is our 9th year using Turbo Tax, it asks the questions making sure we don't miss anything.
Date published: 2022-03-13
Rated 5 out of 5 by
Dev0214 from
Easy
Was able to complete it in less then 30 min (simple 1040)
Date published: 2022-03-13
Rated 5 out of 5 by
TRY41 from
TurboTax is AWESOME!!!
TurboTax is so easy and convenient, and the experts!!!! Wow!!!! Just wow!!! They are so good at their job, and so patient!!!
Date published: 2022-03-13
Rated 4 out of 5 by
TabithaTeach from
Educators shouldn't be punished for purchases
Stormy and the live turbotax crew I worked with were awesome, they calmed my fears about passing off my taxes as well when I was being super overcharged for being a teacher and looking to make note of my purchases on my taxes. It turns out, not taking the tax credit for the money I spent is the easiest way to go. Telling people that we can get a free return, but then when I say I am a teacher and I want to see if I can get the $300 back, I don't get anything and get slapped with a $300 BILL! Not right! Thanks to Stormy, she pulled that tax credit off, and got me back to a free return.
Date published: 2022-03-13
Rated 5 out of 5 by
2twotattoo2 from
Very Helpful
Made filing very quick and easy. Walked me through all the required forms.
All TurboTax® Offerings Reviews - Page 4541
Date published: 2022-03-13