TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy! This is my first year filing myself and I have to say it was pretty easy.
Date published: 2022-03-19
Rated 5 out of 5 by from The site instruction are easy, expert awsome I was unsure of doing thia on my own, so once i finished; i had an expert review and saw i put in the wrong amount on something. We corrected. This site was awesome.
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo Tax - Disaster Relief Bug - unedning loop If you acccidentally check that you received the disaster relief, you will not be able to e-file, nor go back and change that check-mark. I had to completely restart the return, wasted 2 hours of my time, and that is worth more than the program, and got charged twice for e-filing and audit defence, even through I already paid. Not happy at all at this point.
Date published: 2022-03-19
Rated 2 out of 5 by from TurboTax has a lot of room for improvement I have used TurboTax for many years now, and I cannot remember any previous filing which gave me as many headaches as this one.
Date published: 2022-03-19
Rated 5 out of 5 by from turbo tax is awesome they helped me get more money they followed up great and helped me fix my taxes for the IRS
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is basically easy to use. The process of going through entering the tax information is lengthy, but I feel confident with Turbo Tax guiding me through the process.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I was able to complete all on my own. step by step instructions were very user friendly
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is great This is my first time filing my taxes on my own, turbo tax really helped me a lot thank you guys so much
Date published: 2022-03-19
Rated 3 out of 5 by from Great with a glitch Easy to use as long as you have all your numbers in order. I had multiple W2 and 1099s and it was still easy to use EXCEPT for the glitch about Disaster Relief Refund Distribution (from 2017-2020) on the Federal Income Return. I clicked it thinking it was for Covid Relief but I could not complete the filing unless I unchecked that box in the review stage. I kept unchecking the box but it would not register. Finally I had to clear my cache and then go through the income steps again and uncheck the box when I arrived at that stage. Took a while to figure it out. I just want to get it over with, otherwise I'd pay less somewhere else.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy and self explained Easy and self-explained. Very Good, highly recommended.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4538
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy! This is my first year filing myself and I have to say it was pretty easy.
Date published: 2022-03-19
Rated 5 out of 5 by from The site instruction are easy, expert awsome I was unsure of doing thia on my own, so once i finished; i had an expert review and saw i put in the wrong amount on something. We corrected. This site was awesome.
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo Tax - Disaster Relief Bug - unedning loop If you acccidentally check that you received the disaster relief, you will not be able to e-file, nor go back and change that check-mark. I had to completely restart the return, wasted 2 hours of my time, and that is worth more than the program, and got charged twice for e-filing and audit defence, even through I already paid. Not happy at all at this point.
Date published: 2022-03-19
Rated 2 out of 5 by from TurboTax has a lot of room for improvement I have used TurboTax for many years now, and I cannot remember any previous filing which gave me as many headaches as this one.
Date published: 2022-03-19
Rated 5 out of 5 by from turbo tax is awesome they helped me get more money they followed up great and helped me fix my taxes for the IRS
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is basically easy to use. The process of going through entering the tax information is lengthy, but I feel confident with Turbo Tax guiding me through the process.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I was able to complete all on my own. step by step instructions were very user friendly
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is great This is my first time filing my taxes on my own, turbo tax really helped me a lot thank you guys so much
Date published: 2022-03-19
Rated 3 out of 5 by from Great with a glitch Easy to use as long as you have all your numbers in order. I had multiple W2 and 1099s and it was still easy to use EXCEPT for the glitch about Disaster Relief Refund Distribution (from 2017-2020) on the Federal Income Return. I clicked it thinking it was for Covid Relief but I could not complete the filing unless I unchecked that box in the review stage. I kept unchecking the box but it would not register. Finally I had to clear my cache and then go through the income steps again and uncheck the box when I arrived at that stage. Took a while to figure it out. I just want to get it over with, otherwise I'd pay less somewhere else.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy and self explained Easy and self-explained. Very Good, highly recommended.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4538