TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
sccz from
TuboTax is great
I used the chat feature. It gave me the confidence to proceed past the uncertain parts. Thank you to Ivette. Best if, during the chat, the chattee would have their name posted, during the dialog, more personal
Date published: 2022-03-13
Rated 2 out of 5 by
Ramss from
Not So Good
Keeps on Efile is rejected. Does not not take care properly. Coinbase gain/loss information is not able to get. Due to which I could not get accurate refund and I have to file under State Return where I only got 0.01% of my loss.
Date published: 2022-03-13
Rated 1 out of 5 by
0987654user from
Turbo Tax error 102345 and I had to start again
There was no real help by Turbo Tax. The error is there for years and it seems there is no solution except you start from scratch. The papers even sent by Intuit, were the same I found myself on the internet. Contact just possible via Facebook. No hotline reachable. One of the worst cutomer service experiences one can have.
Date published: 2022-03-13
Rated 5 out of 5 by
Ken3850 from
Great! Simple to Use
Have used TT for years and it's always very easy to use. One suggestion - allow detailed listing of rental property repairs rather than a lump sum entry only.
Date published: 2022-03-13
Rated 5 out of 5 by
PCrizz from
Very helpful
This was my first time doing my own taxes and I was surprised at how easy it was. I did pay for live help and got a super fast response both times.
Date published: 2022-03-13
Rated 4 out of 5 by
Enu4hofu from
TurboTaxi s awesome
I had a lot of questions about this year's tax return and the live experts were very helpful
Date published: 2022-03-13
Rated 4 out of 5 by
PMpl from
turbo
fairly easy, have used for the past 20 years or so
Date published: 2022-03-13
Rated 5 out of 5 by
willieflier from
Easy and Smooth
Thank you for all of your help, You made the tax filing process very easy
Date published: 2022-03-13
Rated 4 out of 5 by
LarrandK from
Getting more expensive
Everything was fairly easy and user-friendly as always, but we noticed that it's getting quite pricey.
Date published: 2022-03-13
Rated 2 out of 5 by
Bkort from
Too expensive
It’s ridiculously expensive and no way to get a code for $.
All TurboTax® Offerings Reviews - Page 4538
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
sccz from
TuboTax is great
I used the chat feature. It gave me the confidence to proceed past the uncertain parts. Thank you to Ivette. Best if, during the chat, the chattee would have their name posted, during the dialog, more personal
Date published: 2022-03-13
Rated 2 out of 5 by
Ramss from
Not So Good
Keeps on Efile is rejected. Does not not take care properly. Coinbase gain/loss information is not able to get. Due to which I could not get accurate refund and I have to file under State Return where I only got 0.01% of my loss.
Date published: 2022-03-13
Rated 1 out of 5 by
0987654user from
Turbo Tax error 102345 and I had to start again
There was no real help by Turbo Tax. The error is there for years and it seems there is no solution except you start from scratch. The papers even sent by Intuit, were the same I found myself on the internet. Contact just possible via Facebook. No hotline reachable. One of the worst cutomer service experiences one can have.
Date published: 2022-03-13
Rated 5 out of 5 by
Ken3850 from
Great! Simple to Use
Have used TT for years and it's always very easy to use. One suggestion - allow detailed listing of rental property repairs rather than a lump sum entry only.
Date published: 2022-03-13
Rated 5 out of 5 by
PCrizz from
Very helpful
This was my first time doing my own taxes and I was surprised at how easy it was. I did pay for live help and got a super fast response both times.
Date published: 2022-03-13
Rated 4 out of 5 by
Enu4hofu from
TurboTaxi s awesome
I had a lot of questions about this year's tax return and the live experts were very helpful
Date published: 2022-03-13
Rated 4 out of 5 by
PMpl from
turbo
fairly easy, have used for the past 20 years or so
Date published: 2022-03-13
Rated 5 out of 5 by
willieflier from
Easy and Smooth
Thank you for all of your help, You made the tax filing process very easy
Date published: 2022-03-13
Rated 4 out of 5 by
LarrandK from
Getting more expensive
Everything was fairly easy and user-friendly as always, but we noticed that it's getting quite pricey.
Date published: 2022-03-13
Rated 2 out of 5 by
Bkort from
Too expensive
It’s ridiculously expensive and no way to get a code for $.
All TurboTax® Offerings Reviews - Page 4538
Date published: 2022-03-13