TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Justinalynn from
Awesome
This is the easiest service I've ever used. No stress. User friendly. For the first time in years, I didn't get angry or frustrated. Finished very quickly.
Date published: 2022-03-13
Rated 4 out of 5 by
Choosie from
Turbo Tax 2021
Fast and easy, improves each year. I have always been satisfied with using Tubo Tax.
Date published: 2022-03-13
Rated 5 out of 5 by
easy to use21 from
User friendly and helpful
I found Turbo tax to be easy to use and helpful with information provided along the way. I have been using this service for several years and would recommend it to anyone. It guides you every step and gives me peace of mind that my taxes are accurate and correct.
Date published: 2022-03-13
Rated 4 out of 5 by
BenSahn from
TurboTax is excellent except where it falls short
All steps were easy to understand and complete. Bringing over information from the previous year return and getting investment information directly was very helpful. The one shortcoming was the Massachusetts state tax return with a state pension exempt from state tax. One gets a problem message just before filing with no helpful information on how to fix the problem. It took a call with a TurboTax consultant, who was also stumped, and a later email from her to understand how to fix the problem.
Date published: 2022-03-13
Rated 2 out of 5 by
UnhappyTurboTaxCustomer12 from
TurboTax has gotten more confusing and cumbersome
The application has gotten more confusing, convoluted and cumbersome. I ran all the error checks 3x and then I was printing out my completed return I got a pop-up telling me there was an error and could not file it. The help isn't always helpful, and the in-app tips and pop-up help topics are not nearly as helpful as they used to be. If I had another option to file electronically I would use it.
Date published: 2022-03-13
Rated 5 out of 5 by
RobinRase from
TurboTax is awesome
Great experience, fast and easy service. Thanks Melanie for an easy return.
Date published: 2022-03-13
Rated 1 out of 5 by
Sure why not from
Dislike having to be forced
Forcing us to do a review is garbage. I just want to file my taxes and clicking skip on review only to be booted out is a real quick way to get a decent person to get frustrated. Now you get one star
Date published: 2022-03-13
Rated 4 out of 5 by
ChaoticChels98 from
Easy to use
The website is easy to use and very helpful. The tax specialist is always beneficial and works to complete any problems quickly and efficiently.
Date published: 2022-03-13
Rated 5 out of 5 by
Maahun from
Quality and Fast Services
Charlie was excellent. Completed the work thoroughly and quickly, responding and posing questions daily until my taxes were complete.
Date published: 2022-03-13
Rated 5 out of 5 by
kris6483 from
Turbo Tax is easy
it was fine easy and convenient. will use again next year
All TurboTax® Offerings Reviews - Page 4515
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Justinalynn from
Awesome
This is the easiest service I've ever used. No stress. User friendly. For the first time in years, I didn't get angry or frustrated. Finished very quickly.
Date published: 2022-03-13
Rated 4 out of 5 by
Choosie from
Turbo Tax 2021
Fast and easy, improves each year. I have always been satisfied with using Tubo Tax.
Date published: 2022-03-13
Rated 5 out of 5 by
easy to use21 from
User friendly and helpful
I found Turbo tax to be easy to use and helpful with information provided along the way. I have been using this service for several years and would recommend it to anyone. It guides you every step and gives me peace of mind that my taxes are accurate and correct.
Date published: 2022-03-13
Rated 4 out of 5 by
BenSahn from
TurboTax is excellent except where it falls short
All steps were easy to understand and complete. Bringing over information from the previous year return and getting investment information directly was very helpful. The one shortcoming was the Massachusetts state tax return with a state pension exempt from state tax. One gets a problem message just before filing with no helpful information on how to fix the problem. It took a call with a TurboTax consultant, who was also stumped, and a later email from her to understand how to fix the problem.
Date published: 2022-03-13
Rated 2 out of 5 by
UnhappyTurboTaxCustomer12 from
TurboTax has gotten more confusing and cumbersome
The application has gotten more confusing, convoluted and cumbersome. I ran all the error checks 3x and then I was printing out my completed return I got a pop-up telling me there was an error and could not file it. The help isn't always helpful, and the in-app tips and pop-up help topics are not nearly as helpful as they used to be. If I had another option to file electronically I would use it.
Date published: 2022-03-13
Rated 5 out of 5 by
RobinRase from
TurboTax is awesome
Great experience, fast and easy service. Thanks Melanie for an easy return.
Date published: 2022-03-13
Rated 1 out of 5 by
Sure why not from
Dislike having to be forced
Forcing us to do a review is garbage. I just want to file my taxes and clicking skip on review only to be booted out is a real quick way to get a decent person to get frustrated. Now you get one star
Date published: 2022-03-13
Rated 4 out of 5 by
ChaoticChels98 from
Easy to use
The website is easy to use and very helpful. The tax specialist is always beneficial and works to complete any problems quickly and efficiently.
Date published: 2022-03-13
Rated 5 out of 5 by
Maahun from
Quality and Fast Services
Charlie was excellent. Completed the work thoroughly and quickly, responding and posing questions daily until my taxes were complete.
Date published: 2022-03-13
Rated 5 out of 5 by
kris6483 from
Turbo Tax is easy
it was fine easy and convenient. will use again next year
All TurboTax® Offerings Reviews - Page 4515
Date published: 2022-03-13