TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Easy to use but hidden charges I paid $39 for the basic program to have on my desktop. I then had to pay $40 for the State of California taxes. Then when filing, I had to pay $25 plus tax to file my State of California tax return. Any other hidden charges that I don't know about? And its because I chose to use a desktop version instead of an online version. The CEO of Intuit is making $24,929,237/yr. With COVID causing some of us to lose our job and not able to get another one, its puzzling that we should have to pay to file our state taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 26 years and I am so glad to have it.
Date published: 2022-03-19
Rated 5 out of 5 by from We’ll always use TurboTax Great service. Ashley was great to work with I will use TurboTax next year for sure. Thanks again for all your help.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy Filing Went through the stops quickly and easily. Recommend.
Date published: 2022-03-19
Rated 3 out of 5 by from Support Great - Product has serious bug Angela, Rachel & Violet were awesome in helping resolve issue with K-1 entries and potential double entries from TTax importing forms from TDAmeritrade. K-1 indicating $0 on summary income page is problem, seems like entries were not accepted...
Date published: 2022-03-19
Rated 1 out of 5 by from Difficult to navigate Hard to navigate. Not well informed about how to proceed properly. Confusing!
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and easy! TurboTax was great and Dora, my tax expert, was very helpful!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is Awesome! Easy to use and walks you through every step of the filing process. TurboTax presents filing options and deduction recommendations in a logical way that is not overwhelming.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is great! My experience with TurboTax has always been great.
Date published: 2022-03-19
Rated 5 out of 5 by from Great as with past forms I have been using for several years and am happy with it.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4509
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use but hidden charges I paid $39 for the basic program to have on my desktop. I then had to pay $40 for the State of California taxes. Then when filing, I had to pay $25 plus tax to file my State of California tax return. Any other hidden charges that I don't know about? And its because I chose to use a desktop version instead of an online version. The CEO of Intuit is making $24,929,237/yr. With COVID causing some of us to lose our job and not able to get another one, its puzzling that we should have to pay to file our state taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 26 years and I am so glad to have it.
Date published: 2022-03-19
Rated 5 out of 5 by from We’ll always use TurboTax Great service. Ashley was great to work with I will use TurboTax next year for sure. Thanks again for all your help.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy Filing Went through the stops quickly and easily. Recommend.
Date published: 2022-03-19
Rated 3 out of 5 by from Support Great - Product has serious bug Angela, Rachel & Violet were awesome in helping resolve issue with K-1 entries and potential double entries from TTax importing forms from TDAmeritrade. K-1 indicating $0 on summary income page is problem, seems like entries were not accepted...
Date published: 2022-03-19
Rated 1 out of 5 by from Difficult to navigate Hard to navigate. Not well informed about how to proceed properly. Confusing!
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and easy! TurboTax was great and Dora, my tax expert, was very helpful!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is Awesome! Easy to use and walks you through every step of the filing process. TurboTax presents filing options and deduction recommendations in a logical way that is not overwhelming.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is great! My experience with TurboTax has always been great.
Date published: 2022-03-19
Rated 5 out of 5 by from Great as with past forms I have been using for several years and am happy with it.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4509