TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
IAmTheMom from
It's no better than the Free.
I like the ease of the screens and popup info. When it came to explaining why I couldnt use the free edition the explanation wasn't clear. I had used the standard deduction and the only difference was Unemployment.
Date published: 2022-03-13
Rated 2 out of 5 by
5 Year User from
What a confusing and expensive journey!
I have used TurboTax for five years and every year I am more and more confused. I hit a wall with the third stimulus check and the website was unclear so I spent too much time on the IRS website trying to double check my third payment all to find what I was looking for after 30 minutes because the wording of the website was hard to understand as a user. Additionally, getting charged for paying for TurboTax from my federal return is a slap in the face for a person who is already barely making it financially. This was a confusing and expensive journey!
Date published: 2022-03-13
Rated 5 out of 5 by
Robin tax from
Turbo tax is awesome will do business again
Great was quick and easy superior 5 stars will recommend
Date published: 2022-03-13
Rated 5 out of 5 by
Ayeitsdlay from
Turbo tax is cool
My experience was great. Everyone was helpful and the process was easy and free which is great! I will be using turbo tax next year.
Date published: 2022-03-13
Rated 5 out of 5 by
HeeYongPark from
Enjoyed It
It was easy and my tax expert was very effecient. My tax expert always messaged me back quickly and answered all my questions.
Date published: 2022-03-13
Rated 5 out of 5 by
Rapharez from
Very User Friendly
I was dreading the use of an online Tax Preparer because I felt that in past years, I was not getting informed about every possible tax break. With Turbo Tax, I always felt like the software was very intuitive to my needs. And I also had LIVE Help to assist me if I got stuck. I'd recommend it highly!
Date published: 2022-03-13
Rated 2 out of 5 by
tarobbs from
TurboTax is frustrating
I would assume that for the average person Turbotax it great, for me with retirement income form a foreign country it is very frustrating. Last 2 years have been problematic. This year with late delivery of Form 1116/1116B my filing has been delayed by 1 month.
Date published: 2022-03-13
Rated 5 out of 5 by
CHELLY GAY from
Turbo tax is amazing
It takes to long. It would be great if it was shorter
Date published: 2022-03-13
Rated 5 out of 5 by
Bold1soldier from
Easy to use and help available
Nothing change, it’s user friendly and if needs help it’s available
Date published: 2022-03-13
Rated 5 out of 5 by
lindab77 from
turbo tax is the best
very easy to use, I have done my taxes on turbo tax for 25 years or more .
All TurboTax® Offerings Reviews - Page 4496
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
IAmTheMom from
It's no better than the Free.
I like the ease of the screens and popup info. When it came to explaining why I couldnt use the free edition the explanation wasn't clear. I had used the standard deduction and the only difference was Unemployment.
Date published: 2022-03-13
Rated 2 out of 5 by
5 Year User from
What a confusing and expensive journey!
I have used TurboTax for five years and every year I am more and more confused. I hit a wall with the third stimulus check and the website was unclear so I spent too much time on the IRS website trying to double check my third payment all to find what I was looking for after 30 minutes because the wording of the website was hard to understand as a user. Additionally, getting charged for paying for TurboTax from my federal return is a slap in the face for a person who is already barely making it financially. This was a confusing and expensive journey!
Date published: 2022-03-13
Rated 5 out of 5 by
Robin tax from
Turbo tax is awesome will do business again
Great was quick and easy superior 5 stars will recommend
Date published: 2022-03-13
Rated 5 out of 5 by
Ayeitsdlay from
Turbo tax is cool
My experience was great. Everyone was helpful and the process was easy and free which is great! I will be using turbo tax next year.
Date published: 2022-03-13
Rated 5 out of 5 by
HeeYongPark from
Enjoyed It
It was easy and my tax expert was very effecient. My tax expert always messaged me back quickly and answered all my questions.
Date published: 2022-03-13
Rated 5 out of 5 by
Rapharez from
Very User Friendly
I was dreading the use of an online Tax Preparer because I felt that in past years, I was not getting informed about every possible tax break. With Turbo Tax, I always felt like the software was very intuitive to my needs. And I also had LIVE Help to assist me if I got stuck. I'd recommend it highly!
Date published: 2022-03-13
Rated 2 out of 5 by
tarobbs from
TurboTax is frustrating
I would assume that for the average person Turbotax it great, for me with retirement income form a foreign country it is very frustrating. Last 2 years have been problematic. This year with late delivery of Form 1116/1116B my filing has been delayed by 1 month.
Date published: 2022-03-13
Rated 5 out of 5 by
CHELLY GAY from
Turbo tax is amazing
It takes to long. It would be great if it was shorter
Date published: 2022-03-13
Rated 5 out of 5 by
Bold1soldier from
Easy to use and help available
Nothing change, it’s user friendly and if needs help it’s available
Date published: 2022-03-13
Rated 5 out of 5 by
lindab77 from
turbo tax is the best
very easy to use, I have done my taxes on turbo tax for 25 years or more .
All TurboTax® Offerings Reviews - Page 4496
Date published: 2022-03-13