TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use and not too expensive Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by from very intutive Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by from great experience , fast filing very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by from Software is acceptable, support is very poor Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax saves time. It knows the right questions to ask.
Date published: 2023-04-06
Rated 5 out of 5 by from Long time user of Turbo Tax Turbo Tax is so easy to use. I love that it automatically pulls my previous tax return into the current year, and I am able to import my investment statements into the return. It saves endless time!
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome and amazingly easy to use I have been using Turbo Tax for at least six years now.
Date published: 2023-04-06
Rated 5 out of 5 by from love turbo tax easy to use, help if you need it and good explanations
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and not too expensive Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by from very intutive Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by from great experience , fast filing very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by from Software is acceptable, support is very poor Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax saves time. It knows the right questions to ask.
Date published: 2023-04-06
Rated 5 out of 5 by from Long time user of Turbo Tax Turbo Tax is so easy to use. I love that it automatically pulls my previous tax return into the current year, and I am able to import my investment statements into the return. It saves endless time!
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome and amazingly easy to use I have been using Turbo Tax for at least six years now.
Date published: 2023-04-06
Rated 5 out of 5 by from love turbo tax easy to use, help if you need it and good explanations
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4496