TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
JCours from
Just file for free
I should have just filed for free - they found no extra deductions and even charged me for filing state! and they added a form after I said I had no dependents which took me another 20 minutes to figure out how to remove
Date published: 2022-03-13
Rated 5 out of 5 by
Rickpconn from
Raquel was great, thank you
i like how simple everything was for me. very well done.
Date published: 2022-03-13
Rated 4 out of 5 by
DL9135 from
TurboTax is helpful
It took a little while but overall it was a very easy process.
Date published: 2022-03-13
Rated 5 out of 5 by
KATH122659 from
AWESOME
I USED TURBO TAX FOR THIRD YEAR OF USING TURBO TAX AND I LIKE TURBO TAX,
Date published: 2022-03-13
Rated 5 out of 5 by
jamfal from
Easy Filing
Very easy to follow directions and instructions. Customer support not helpful with my question about using a different laptop for this year. Was the TurboTax info from 2020 transferred automatically when inputting my email and or ph# or SS#. I was told NO. Started to use the newer laptop first and the info already on it popped up in the older laptop. Or maybe vice-versa, can't remember now. Son it seems the answer to my question is YES.
Date published: 2022-03-13
Rated 3 out of 5 by
Diego1515 from
Hit or miss
Last year it was super simple to file my return, this year I got assigned a new expert 3 different times Which was frustrating but it ended up working out
Date published: 2022-03-13
Rated 5 out of 5 by
gizz112 from
love turbotax
awesome really easy to work with no problem. never had a problem
Date published: 2022-03-13
Rated 5 out of 5 by
DianaB59 from
2021 turbo tax
Turbo Tax makes it easier for me to complete this task quickly. The support they offer at a reasonable cost makes me feel more confident I've got it right
Date published: 2022-03-13
Rated 5 out of 5 by
Javier Ballo from
Turbo tax is awesome!!
Very Profesional crew. I rather go forTurboTax for my taxes, Is the easiest way to upload all my documents.
Date published: 2022-03-13
Rated 4 out of 5 by
JulesFur from
Great concept, not so smooth though
I had a great experience. My tax expert was helpful, I felt like the app made it worse and was glitchy.
All TurboTax® Offerings Reviews - Page 4478
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
JCours from
Just file for free
I should have just filed for free - they found no extra deductions and even charged me for filing state! and they added a form after I said I had no dependents which took me another 20 minutes to figure out how to remove
Date published: 2022-03-13
Rated 5 out of 5 by
Rickpconn from
Raquel was great, thank you
i like how simple everything was for me. very well done.
Date published: 2022-03-13
Rated 4 out of 5 by
DL9135 from
TurboTax is helpful
It took a little while but overall it was a very easy process.
Date published: 2022-03-13
Rated 5 out of 5 by
KATH122659 from
AWESOME
I USED TURBO TAX FOR THIRD YEAR OF USING TURBO TAX AND I LIKE TURBO TAX,
Date published: 2022-03-13
Rated 5 out of 5 by
jamfal from
Easy Filing
Very easy to follow directions and instructions. Customer support not helpful with my question about using a different laptop for this year. Was the TurboTax info from 2020 transferred automatically when inputting my email and or ph# or SS#. I was told NO. Started to use the newer laptop first and the info already on it popped up in the older laptop. Or maybe vice-versa, can't remember now. Son it seems the answer to my question is YES.
Date published: 2022-03-13
Rated 3 out of 5 by
Diego1515 from
Hit or miss
Last year it was super simple to file my return, this year I got assigned a new expert 3 different times Which was frustrating but it ended up working out
Date published: 2022-03-13
Rated 5 out of 5 by
gizz112 from
love turbotax
awesome really easy to work with no problem. never had a problem
Date published: 2022-03-13
Rated 5 out of 5 by
DianaB59 from
2021 turbo tax
Turbo Tax makes it easier for me to complete this task quickly. The support they offer at a reasonable cost makes me feel more confident I've got it right
Date published: 2022-03-13
Rated 5 out of 5 by
Javier Ballo from
Turbo tax is awesome!!
Very Profesional crew. I rather go forTurboTax for my taxes, Is the easiest way to upload all my documents.
Date published: 2022-03-13
Rated 4 out of 5 by
JulesFur from
Great concept, not so smooth though
I had a great experience. My tax expert was helpful, I felt like the app made it worse and was glitchy.
All TurboTax® Offerings Reviews - Page 4478
Date published: 2022-03-13