TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Turbo Tax Fed and State Basically forced to pay $25 to file state electronic + $45 "audit defense"even though not needed
Date published: 2022-03-13
Rated 5 out of 5 by from Done, Phew! Trouble transmitting forms at the end, but finally finished
Date published: 2022-03-13
Rated 5 out of 5 by from Love Turbo Tax! I dislike doing taxes, but Turbotax makes it so easy and affordable!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax easy till this year As usual TurboTax was fairly easy until I had a review that I was not able to clear up till I contacted one of their Tax experts.
Date published: 2022-03-13
Rated 5 out of 5 by from Best ever Thought I owed 17k but got a return of 7k! Moved across the country and had a complicated situation.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Full Service is where it’s at! My tax expert, Dawn, was great. I am normally stressed and anxious during filing. She made it simple. Very user-friendly process and great user interface. Will be the way I go from here on out! Thanks!
Date published: 2022-03-13
Rated 3 out of 5 by from Turbo tax confusing Not always enough information on what you are to do.
Date published: 2022-03-13
Rated 3 out of 5 by from Some serious drawbacks 1. Forms availability was delayed (1116 and related) 2. Foreign interest was included into 1116 only if foreign tax was paid. By 1116 instructions it has to be included.
Date published: 2022-03-13
Rated 5 out of 5 by from Easiest and most accurate tax program I have used Turbo Tax for several years now and have never had the slightest problem. It makes it so much easier to navigate the Federal and State returns each year; especially by importing the previous year(s) information when preparing the current year returns.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax is still the best but Pricing is expensiv I've used TurboTax for the past 18 years in some form. Not that I'd expect a frequent filer discount, but paying $150 to file for 2021 is getting closer to in person H&R Block Prices. Every year I see Free Filing but that only applies to 1040 EZ folk. I use this software also for Seniors so I'd hope the 70+ crowd doesn't have to pay this much either.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4473
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Fed and State Basically forced to pay $25 to file state electronic + $45 "audit defense"even though not needed
Date published: 2022-03-13
Rated 5 out of 5 by from Done, Phew! Trouble transmitting forms at the end, but finally finished
Date published: 2022-03-13
Rated 5 out of 5 by from Love Turbo Tax! I dislike doing taxes, but Turbotax makes it so easy and affordable!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax easy till this year As usual TurboTax was fairly easy until I had a review that I was not able to clear up till I contacted one of their Tax experts.
Date published: 2022-03-13
Rated 5 out of 5 by from Best ever Thought I owed 17k but got a return of 7k! Moved across the country and had a complicated situation.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Full Service is where it’s at! My tax expert, Dawn, was great. I am normally stressed and anxious during filing. She made it simple. Very user-friendly process and great user interface. Will be the way I go from here on out! Thanks!
Date published: 2022-03-13
Rated 3 out of 5 by from Turbo tax confusing Not always enough information on what you are to do.
Date published: 2022-03-13
Rated 3 out of 5 by from Some serious drawbacks 1. Forms availability was delayed (1116 and related) 2. Foreign interest was included into 1116 only if foreign tax was paid. By 1116 instructions it has to be included.
Date published: 2022-03-13
Rated 5 out of 5 by from Easiest and most accurate tax program I have used Turbo Tax for several years now and have never had the slightest problem. It makes it so much easier to navigate the Federal and State returns each year; especially by importing the previous year(s) information when preparing the current year returns.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax is still the best but Pricing is expensiv I've used TurboTax for the past 18 years in some form. Not that I'd expect a frequent filer discount, but paying $150 to file for 2021 is getting closer to in person H&R Block Prices. Every year I see Free Filing but that only applies to 1040 EZ folk. I use this software also for Seniors so I'd hope the 70+ crowd doesn't have to pay this much either.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4473