TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from WMACK turbo tax return I've used turbo tax for the past several years and its easy and direct to use. My kids now use it and I'm extremely pleased with the results and the price is reasonable so for me I'll continue to be a turbo tax customer.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is lengthy and confusing! it kept checking off foreign accounts, that i do not have nor have ever had, and it took 6 hours in total to do the federal took longest, then CA non resident and NM resident state taxes were quick. Just the hiccup with foreign accounts.... very frustrating. thankyou Lorelie
Date published: 2022-03-20
Rated 5 out of 5 by from Easy way to file taxes Step by step way to file taxes. Have options to upgrade for more live assistance. Used the live chat and someone helped me within 10 minutes of requesting.
Date published: 2022-03-20
Rated 5 out of 5 by from Outstanding I went through all of the steps for an itemized filing and ended up with a standard deduction. I think it was worth my time and effort. I ended up with my best refund
Date published: 2022-03-20
Rated 2 out of 5 by from Decent software, annoying marketing Intuit's constant push to put Credit Karma front and center any chance they got is annoying as all get out. I used to think of Intuit as a really good software company, but with each passing year of using them they come off like a pushy used car salesman. If I didn't have a history with them that made tax preparation convenient, I'd probably try another option.
Date published: 2022-03-20
Rated 5 out of 5 by from George The Greek George The Greek was the only person there at Turbo Tax that knew what to do and figure out what was my problem. He's the best. Also Angel was the one that connecting me to George the Greek
Date published: 2022-03-20
Rated 4 out of 5 by from Simple as always Simple and east to use as always, Just wish the pricing was a little cheaper. Overall can't complain when you have no write offs!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome! My experience was awesome. Michael did awesome at preparing my taxes and answered my questions promptly.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is too expensive If I had time to shop around and get another tax package for cheaper, I would do it. The help is horrible and the directions are more convoluted that the tax code itself. I am contemplating, and likely will, get a tax expert to do my taxes next year. I think it will be as cheap (or at least get more for my payment)
Date published: 2022-03-20
Rated 4 out of 5 by from great it was super easy to do everything with step by step info
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4463
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WMACK turbo tax return I've used turbo tax for the past several years and its easy and direct to use. My kids now use it and I'm extremely pleased with the results and the price is reasonable so for me I'll continue to be a turbo tax customer.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is lengthy and confusing! it kept checking off foreign accounts, that i do not have nor have ever had, and it took 6 hours in total to do the federal took longest, then CA non resident and NM resident state taxes were quick. Just the hiccup with foreign accounts.... very frustrating. thankyou Lorelie
Date published: 2022-03-20
Rated 5 out of 5 by from Easy way to file taxes Step by step way to file taxes. Have options to upgrade for more live assistance. Used the live chat and someone helped me within 10 minutes of requesting.
Date published: 2022-03-20
Rated 5 out of 5 by from Outstanding I went through all of the steps for an itemized filing and ended up with a standard deduction. I think it was worth my time and effort. I ended up with my best refund
Date published: 2022-03-20
Rated 2 out of 5 by from Decent software, annoying marketing Intuit's constant push to put Credit Karma front and center any chance they got is annoying as all get out. I used to think of Intuit as a really good software company, but with each passing year of using them they come off like a pushy used car salesman. If I didn't have a history with them that made tax preparation convenient, I'd probably try another option.
Date published: 2022-03-20
Rated 5 out of 5 by from George The Greek George The Greek was the only person there at Turbo Tax that knew what to do and figure out what was my problem. He's the best. Also Angel was the one that connecting me to George the Greek
Date published: 2022-03-20
Rated 4 out of 5 by from Simple as always Simple and east to use as always, Just wish the pricing was a little cheaper. Overall can't complain when you have no write offs!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome! My experience was awesome. Michael did awesome at preparing my taxes and answered my questions promptly.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is too expensive If I had time to shop around and get another tax package for cheaper, I would do it. The help is horrible and the directions are more convoluted that the tax code itself. I am contemplating, and likely will, get a tax expert to do my taxes next year. I think it will be as cheap (or at least get more for my payment)
Date published: 2022-03-20
Rated 4 out of 5 by from great it was super easy to do everything with step by step info
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4463