TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from GOOD EXPERIENCE For the most part, I had a good experience. However, I used to do taxes in a different state and had the information all ready. The different preparers asked for information which was already provided, which was frustrating, but they found it. Eventually it was all put together and completed for us with easy to follow directions.
Date published: 2022-03-14
Rated 3 out of 5 by from Dont buy just for importing simple crypto sales I bought cause I figured I could just import a csv file from paypal for my crypto sales, boy was I wrong. Had to input all the info. Could have did my taxes for free with a 8945 form if I knew turbotax didnt support such a largely used application. Also when it says TurboTax Premier Federal+State. State is NOT free its an additional $25. What a dissapointment for a $89 program.
Date published: 2022-03-14
Rated 4 out of 5 by from Still very good, but some difficulties this time. Repetitive "reviews" and "revisits" caused wrong or duplicate information to be entered, which TT signed off on as "looking OK." This resulted in very overstated tax liabilities being identified initially, which in turn extended the process and caused even more "reviews and revisits."
Date published: 2022-03-14
Rated 5 out of 5 by from Thank you. I always use Turbotax! Thank you. I always use Turbotax and I always have a great experience. A couple years ago I used a different tax method and was so disappointed. I am so glad to have returned to Turbotax.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and good "help" options Clear instructions, additional help where needed, easy to use
Date published: 2022-03-14
Rated 4 out of 5 by from Business Forms Income - Sales and Receipts require more allowable entries. Only 3 categories are allowed.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax was awesome And thank you Everything was good And very very very very easy Easy easy Peezy
Date published: 2022-03-14
Rated 5 out of 5 by from Love Turbo Tax I would have to pay a lot of money if it wasnt for turbo tax
Date published: 2022-03-14
Rated 5 out of 5 by from Amazing website to file you Taxes! Amazing website to file you Taxes! It was easy to use and the customer care representatives are awesome!
Date published: 2022-03-14
Rated 5 out of 5 by from Lovin' me my turbotax! I an always count on Turbotax, efficient, reliable and I get the best results!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4453
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GOOD EXPERIENCE For the most part, I had a good experience. However, I used to do taxes in a different state and had the information all ready. The different preparers asked for information which was already provided, which was frustrating, but they found it. Eventually it was all put together and completed for us with easy to follow directions.
Date published: 2022-03-14
Rated 3 out of 5 by from Dont buy just for importing simple crypto sales I bought cause I figured I could just import a csv file from paypal for my crypto sales, boy was I wrong. Had to input all the info. Could have did my taxes for free with a 8945 form if I knew turbotax didnt support such a largely used application. Also when it says TurboTax Premier Federal+State. State is NOT free its an additional $25. What a dissapointment for a $89 program.
Date published: 2022-03-14
Rated 4 out of 5 by from Still very good, but some difficulties this time. Repetitive "reviews" and "revisits" caused wrong or duplicate information to be entered, which TT signed off on as "looking OK." This resulted in very overstated tax liabilities being identified initially, which in turn extended the process and caused even more "reviews and revisits."
Date published: 2022-03-14
Rated 5 out of 5 by from Thank you. I always use Turbotax! Thank you. I always use Turbotax and I always have a great experience. A couple years ago I used a different tax method and was so disappointed. I am so glad to have returned to Turbotax.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and good "help" options Clear instructions, additional help where needed, easy to use
Date published: 2022-03-14
Rated 4 out of 5 by from Business Forms Income - Sales and Receipts require more allowable entries. Only 3 categories are allowed.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax was awesome And thank you Everything was good And very very very very easy Easy easy Peezy
Date published: 2022-03-14
Rated 5 out of 5 by from Love Turbo Tax I would have to pay a lot of money if it wasnt for turbo tax
Date published: 2022-03-14
Rated 5 out of 5 by from Amazing website to file you Taxes! Amazing website to file you Taxes! It was easy to use and the customer care representatives are awesome!
Date published: 2022-03-14
Rated 5 out of 5 by from Lovin' me my turbotax! I an always count on Turbotax, efficient, reliable and I get the best results!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4453