TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from They Don't want you to print your state return After completing the included e-file for the federal return. They make it almost impossible to print and file your state return. It used to be an option to print the state return after you e-file the federal but Turbo Tax removed the option and made it very difficult in an attempt to upsell and get more money out of you. Bad business practice.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Easy enough... Does take some time, but the old paper method could be a lot worse.... I've used TTx for several years.
Date published: 2023-04-07
Rated 1 out of 5 by from Its aggravating! I had to resubmit multiple times due to the pin number. You all wanted 5 numbers but IRS gave my husband a 6 digit pin code and there should be a slot you can add an assigned pin code that IRS give someone to avoid a person getting there tax return rejected multiple times. There is a area for you to add a 6 digit code but it don't add it at the end it still ask for a 5 digit code of your choice so I won't be surprise if it gets rejected again since you can add it again towards the end when submitting the pin code.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax - The only way to file Am relieved that a live expert got online to check my return. Had one correction which she showed me and I corrected it.
Date published: 2023-04-07
Rated 5 out of 5 by from step by step.... follow, follow, follow step by step....... easy but time consuming follow - follow - follow
Date published: 2023-04-07
Rated 5 out of 5 by from Quick and Easy Been using them for years. Never have had any problems
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is a must-have! Seamless & dependable support year after year. Walks me through the process even when unexpected scenarios occur.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax was very detailed. It covered all the possible expenses and deductions and had me double check on important items. It was very clear and had reasonable explanations for everything. It was easy to use and explained every step of the way!
Date published: 2023-04-07
Rated 5 out of 5 by from Good Product Great product. Very Easy to use and has paid for itself year after year.
Date published: 2023-04-07
Rated 5 out of 5 by from Good app I'd want to say a word just try for yourself very soon and be done
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4450
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from They Don't want you to print your state return After completing the included e-file for the federal return. They make it almost impossible to print and file your state return. It used to be an option to print the state return after you e-file the federal but Turbo Tax removed the option and made it very difficult in an attempt to upsell and get more money out of you. Bad business practice.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Easy enough... Does take some time, but the old paper method could be a lot worse.... I've used TTx for several years.
Date published: 2023-04-07
Rated 1 out of 5 by from Its aggravating! I had to resubmit multiple times due to the pin number. You all wanted 5 numbers but IRS gave my husband a 6 digit pin code and there should be a slot you can add an assigned pin code that IRS give someone to avoid a person getting there tax return rejected multiple times. There is a area for you to add a 6 digit code but it don't add it at the end it still ask for a 5 digit code of your choice so I won't be surprise if it gets rejected again since you can add it again towards the end when submitting the pin code.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax - The only way to file Am relieved that a live expert got online to check my return. Had one correction which she showed me and I corrected it.
Date published: 2023-04-07
Rated 5 out of 5 by from step by step.... follow, follow, follow step by step....... easy but time consuming follow - follow - follow
Date published: 2023-04-07
Rated 5 out of 5 by from Quick and Easy Been using them for years. Never have had any problems
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is a must-have! Seamless & dependable support year after year. Walks me through the process even when unexpected scenarios occur.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax was very detailed. It covered all the possible expenses and deductions and had me double check on important items. It was very clear and had reasonable explanations for everything. It was easy to use and explained every step of the way!
Date published: 2023-04-07
Rated 5 out of 5 by from Good Product Great product. Very Easy to use and has paid for itself year after year.
Date published: 2023-04-07
Rated 5 out of 5 by from Good app I'd want to say a word just try for yourself very soon and be done
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4450