TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TurboTax did not maximize my tax refund I was not able to deduct my business mileage expenses. I lost $5000. The only reason why I used TurboTax is because I can't afford an accountant. TurboTax has no "help desk" customer service. If I have a question on my taxes I have to refer to Google search.
Date published: 2022-03-20
Rated 1 out of 5 by from Garbage Made me enter Form 1116 or else it wouldn't file. Don't have a Form 1116. Started over w/o reporting foreign tax credit so it wouldn't do that, lost the 25$ state filing fee I already paid. Tried removing foreign tax data from first file, still had to make up Form 1116 info. What's even the point of this software.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great Easy and intutive site that really helps you understand the tax return process
Date published: 2022-03-20
Rated 5 out of 5 by from Former CPA loves TurboTax! Never thought I would be a TurboTax user but I am and I love it!!
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax Premier is wonderful, but ... When my eFile was rejected, TTax help was not useful. Tip: If the IRS wants your spouse's prior year AGI and you and your spouse filed jointly, replace your joint AGI with 0 (zero).
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast.... Turbo Tax is so easy to use....I used the Plus.... I would highly recommend Turbo Tax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax great as always Solid support much appreciated year after year. Sometimes help gets a bit wonky but the information is there you just have to dig a bit.
Date published: 2022-03-20
Rated 5 out of 5 by from Best Tax Program Ever It is very easy to follow all the steps to completing my (complicated) tax return.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is awesome!! very thorough and informative! A must use service.
Date published: 2022-03-20
Rated 2 out of 5 by from Turbo Tax is Cumbersome I did not want the online version but any time I wanted to ask a question, I ended up in a loop trying to get out of the online version.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax did not maximize my tax refund I was not able to deduct my business mileage expenses. I lost $5000. The only reason why I used TurboTax is because I can't afford an accountant. TurboTax has no "help desk" customer service. If I have a question on my taxes I have to refer to Google search.
Date published: 2022-03-20
Rated 1 out of 5 by from Garbage Made me enter Form 1116 or else it wouldn't file. Don't have a Form 1116. Started over w/o reporting foreign tax credit so it wouldn't do that, lost the 25$ state filing fee I already paid. Tried removing foreign tax data from first file, still had to make up Form 1116 info. What's even the point of this software.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is great Easy and intutive site that really helps you understand the tax return process
Date published: 2022-03-20
Rated 5 out of 5 by from Former CPA loves TurboTax! Never thought I would be a TurboTax user but I am and I love it!!
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax Premier is wonderful, but ... When my eFile was rejected, TTax help was not useful. Tip: If the IRS wants your spouse's prior year AGI and you and your spouse filed jointly, replace your joint AGI with 0 (zero).
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast.... Turbo Tax is so easy to use....I used the Plus.... I would highly recommend Turbo Tax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax great as always Solid support much appreciated year after year. Sometimes help gets a bit wonky but the information is there you just have to dig a bit.
Date published: 2022-03-20
Rated 5 out of 5 by from Best Tax Program Ever It is very easy to follow all the steps to completing my (complicated) tax return.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is awesome!! very thorough and informative! A must use service.
Date published: 2022-03-20
Rated 2 out of 5 by from Turbo Tax is Cumbersome I did not want the online version but any time I wanted to ask a question, I ended up in a loop trying to get out of the online version.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4409