TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yea! turbotax both experiences were awesome and i am using 6 more characters
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is awesome!!! Turbo Tax is so easy to use. Instructions given are very clear and easy to follow
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is painless The woman who helped me was so great! She should be the poster child for excellent customer service! The whole process was easy and I even had the option to have a professional do it - for free! If you haven't done your taxes yet, give Turbo Tax a try. It made everything easy.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax takes the mystery out of US Tax Code! TurboTax walks me through every income and every deduction and provides reasons why it may or may not apply
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax was fairly easy to use. My filing was rejected a couple time and entered the same information as before. Wasn't clear on why it was rejected.
Date published: 2022-03-20
Rated 2 out of 5 by from Turbo Tax needs improved Trying to do an amendment was way to difficult and not user friendly. I had it completed and the program just shut down and lost all my work.
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax Business Isn't compatible QuickBooks Onli We love TurboTax Business BUT it isn't compatible QuickBooks Online. We paid all of that money for Quickbooks, then had to STILL enter all of its accounting information manually.
Date published: 2022-03-20
Rated 2 out of 5 by from Disappointed in Turbo Tax I am very disappointed in the fact that there is a known issue in the way that Turbo Tax treats the "charitable giving" for tax year 2021 and Turbo Tax has NOT DONE ANYTHING TO RESOLVE THE ISSUE! The government allowed up to $600 deduction for charity for 2021 but Turbo Tax would only allow and keeps reverting back to only a $300 deduction no matter the amount you put in. You are able to change it but then after you run a new "Smart" check, Turbo Tax changes it back to $300. NOT VERY "SMART"! I think probably a lot of your customers would likely not even catch this error and overpay or miss out on their maximum refund for 2021 because of this error in your program. Why do you not have programmers that could have fixed this issue with an update months ago! Just makes me VERY LEERY of using Turbo Tax in the future, I mean what other errors might be hidden in your program that I didn't discover? It's not as though you were not aware of the problem, it's questioned extensively on you chat board and your tech support people were not any help either.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax is getting cheap with their taxpayers TurboTax still has good platform, but each year the cost for their flagship product increase. Coupled with the "free e-file" for just the federal taxes. No state taxes are free anymore. Very sad. With the mainstreaming of e-file it should become cheaper to file, not aore expensive.
Date published: 2022-03-20
Rated 5 out of 5 by from Solid everytime Just a lovely, guided, helpful experience. Will continue to use time and again.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yea! turbotax both experiences were awesome and i am using 6 more characters
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is awesome!!! Turbo Tax is so easy to use. Instructions given are very clear and easy to follow
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is painless The woman who helped me was so great! She should be the poster child for excellent customer service! The whole process was easy and I even had the option to have a professional do it - for free! If you haven't done your taxes yet, give Turbo Tax a try. It made everything easy.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax takes the mystery out of US Tax Code! TurboTax walks me through every income and every deduction and provides reasons why it may or may not apply
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax was fairly easy to use. My filing was rejected a couple time and entered the same information as before. Wasn't clear on why it was rejected.
Date published: 2022-03-20
Rated 2 out of 5 by from Turbo Tax needs improved Trying to do an amendment was way to difficult and not user friendly. I had it completed and the program just shut down and lost all my work.
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax Business Isn't compatible QuickBooks Onli We love TurboTax Business BUT it isn't compatible QuickBooks Online. We paid all of that money for Quickbooks, then had to STILL enter all of its accounting information manually.
Date published: 2022-03-20
Rated 2 out of 5 by from Disappointed in Turbo Tax I am very disappointed in the fact that there is a known issue in the way that Turbo Tax treats the "charitable giving" for tax year 2021 and Turbo Tax has NOT DONE ANYTHING TO RESOLVE THE ISSUE! The government allowed up to $600 deduction for charity for 2021 but Turbo Tax would only allow and keeps reverting back to only a $300 deduction no matter the amount you put in. You are able to change it but then after you run a new "Smart" check, Turbo Tax changes it back to $300. NOT VERY "SMART"! I think probably a lot of your customers would likely not even catch this error and overpay or miss out on their maximum refund for 2021 because of this error in your program. Why do you not have programmers that could have fixed this issue with an update months ago! Just makes me VERY LEERY of using Turbo Tax in the future, I mean what other errors might be hidden in your program that I didn't discover? It's not as though you were not aware of the problem, it's questioned extensively on you chat board and your tech support people were not any help either.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax is getting cheap with their taxpayers TurboTax still has good platform, but each year the cost for their flagship product increase. Coupled with the "free e-file" for just the federal taxes. No state taxes are free anymore. Very sad. With the mainstreaming of e-file it should become cheaper to file, not aore expensive.
Date published: 2022-03-20
Rated 5 out of 5 by from Solid everytime Just a lovely, guided, helpful experience. Will continue to use time and again.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4406