TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is easy to use. Like that it loads in information from the previous year and that you can start and stop as often as needed.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBOTAX EASY AWESOME it was very easy and no stress and free and i will tell my friends thank you
Date published: 2022-03-20
Rated 5 out of 5 by from Made me lots of money very easy to use and get refund!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Nicole was great! Nicole was very communicative and helpful! I had a lot of questions and she always got back to me with digestible answers, as well as easy ways to get done what I needed. It was very easy!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax Is Great Helpful and easy. Mandatory characters needed in this block so this statement means nothing.
Date published: 2022-03-20
Rated 5 out of 5 by from long time user I have never had a problem with my taxes. I have used Turbo Tax for over 10 years.
Date published: 2022-03-20
Rated 4 out of 5 by from turbo tax is ok good for the most part, had frustrating sections that TurboTax could have been clearer - lst year's AGI for example
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Easy and Fast to complete on my own with my mommies help and I love her
Date published: 2022-03-20
Rated 4 out of 5 by from Good for most things The program is good at walking you through the simpler stuff. There is usually lots of helpful information if you click on the question mark icons meaning you don't need to go to outside sources to find the information you need. The one time I did have to do that was when setting up a rental property because the form used in the examples for that is no longer one that is in use. I was able to find a comparison between the form in the example and the one that I had in a turbotax forum. It would be nice to have updated guidance for what most people are getting for mortgages now though. The best part of turbotax is that it remembers what you did on last year's taxes so it becomes easier and easier to use every time you file taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from It was Awesome Very user friendly. Walked you through every step!
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4404
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is easy to use. Like that it loads in information from the previous year and that you can start and stop as often as needed.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBOTAX EASY AWESOME it was very easy and no stress and free and i will tell my friends thank you
Date published: 2022-03-20
Rated 5 out of 5 by from Made me lots of money very easy to use and get refund!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Nicole was great! Nicole was very communicative and helpful! I had a lot of questions and she always got back to me with digestible answers, as well as easy ways to get done what I needed. It was very easy!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax Is Great Helpful and easy. Mandatory characters needed in this block so this statement means nothing.
Date published: 2022-03-20
Rated 5 out of 5 by from long time user I have never had a problem with my taxes. I have used Turbo Tax for over 10 years.
Date published: 2022-03-20
Rated 4 out of 5 by from turbo tax is ok good for the most part, had frustrating sections that TurboTax could have been clearer - lst year's AGI for example
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Easy and Fast to complete on my own with my mommies help and I love her
Date published: 2022-03-20
Rated 4 out of 5 by from Good for most things The program is good at walking you through the simpler stuff. There is usually lots of helpful information if you click on the question mark icons meaning you don't need to go to outside sources to find the information you need. The one time I did have to do that was when setting up a rental property because the form used in the examples for that is no longer one that is in use. I was able to find a comparison between the form in the example and the one that I had in a turbotax forum. It would be nice to have updated guidance for what most people are getting for mortgages now though. The best part of turbotax is that it remembers what you did on last year's taxes so it becomes easier and easier to use every time you file taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from It was Awesome Very user friendly. Walked you through every step!
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4404