TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Its Ok The help feature was not available for most questions.
Date published: 2022-03-14
Rated 5 out of 5 by from DALE WAS AWESOME I PREFER DALE TO COMPLETE MY TAXES IN THE FUTURE. HE WAS PROFESSIONALLY AND EASILY ACCESSIBLE FOR ANY QUESTIONS I HAD
Date published: 2022-03-14
Rated 5 out of 5 by from Great website It's very easy to understand, very helpful, and not expensive
Date published: 2022-03-14
Rated 5 out of 5 by from Pleasantly surprised. I lost my job last year and had to pull on retirement savings. Turbo Tax made this way easier than I thought it was going to be.
Date published: 2022-03-14
Rated 4 out of 5 by from TurboTax continues its solid performance TurboTax continues to make filing yearly state and local tax forms rather easy. This year was a little more complicated due to bank 1099-DIV and INT forms being duplicated by the software. A quick call with the TurboTax team set this problem straight.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo is great but could be more streamline Easy to use and it pulled most of my information from previous tax returns. However, it did not pull basic information that I have submitted into its system before which added frustration and extra length to the process. Additionally, I have to now submit a 1040X because it would not give me eligibility on a tax cut I am qualified for.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax makes self preparation feasible I've used TurboTax Home and Business for many years. Without it I would have to pay someone else to do my taxes. I trust the program. Occasionally, I encounter something that requires more information. The TurboTax community board is always helpful.
Date published: 2022-03-14
Rated 5 out of 5 by from Phenomenal experience! Loved using TurboTax. My tax professional was excellent and was very thorough. She did a great job!
Date published: 2022-03-14
Rated 5 out of 5 by from Best tax app to date Great service turbo tax gets the job done. let's go Brandon!
Date published: 2022-03-14
Rated 5 out of 5 by from First time user All in all, I am very satisfied with the program. I did have to call support at the end because when I was ready to efile, I didn't understand why it was not letting me efile the states along with the Federal. I would suggest putting a message on that page, explaining that the Federal must be received before the states can be efiled. Also, I think you should warn people that it may take up to 2 days. I will have to file for a SC extension because I may not get to efile before the deadline tomorrow. Other than that, I am very happy with my experience.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4401
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Its Ok The help feature was not available for most questions.
Date published: 2022-03-14
Rated 5 out of 5 by from DALE WAS AWESOME I PREFER DALE TO COMPLETE MY TAXES IN THE FUTURE. HE WAS PROFESSIONALLY AND EASILY ACCESSIBLE FOR ANY QUESTIONS I HAD
Date published: 2022-03-14
Rated 5 out of 5 by from Great website It's very easy to understand, very helpful, and not expensive
Date published: 2022-03-14
Rated 5 out of 5 by from Pleasantly surprised. I lost my job last year and had to pull on retirement savings. Turbo Tax made this way easier than I thought it was going to be.
Date published: 2022-03-14
Rated 4 out of 5 by from TurboTax continues its solid performance TurboTax continues to make filing yearly state and local tax forms rather easy. This year was a little more complicated due to bank 1099-DIV and INT forms being duplicated by the software. A quick call with the TurboTax team set this problem straight.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo is great but could be more streamline Easy to use and it pulled most of my information from previous tax returns. However, it did not pull basic information that I have submitted into its system before which added frustration and extra length to the process. Additionally, I have to now submit a 1040X because it would not give me eligibility on a tax cut I am qualified for.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax makes self preparation feasible I've used TurboTax Home and Business for many years. Without it I would have to pay someone else to do my taxes. I trust the program. Occasionally, I encounter something that requires more information. The TurboTax community board is always helpful.
Date published: 2022-03-14
Rated 5 out of 5 by from Phenomenal experience! Loved using TurboTax. My tax professional was excellent and was very thorough. She did a great job!
Date published: 2022-03-14
Rated 5 out of 5 by from Best tax app to date Great service turbo tax gets the job done. let's go Brandon!
Date published: 2022-03-14
Rated 5 out of 5 by from First time user All in all, I am very satisfied with the program. I did have to call support at the end because when I was ready to efile, I didn't understand why it was not letting me efile the states along with the Federal. I would suggest putting a message on that page, explaining that the Federal must be received before the states can be efiled. Also, I think you should warn people that it may take up to 2 days. I will have to file for a SC extension because I may not get to efile before the deadline tomorrow. Other than that, I am very happy with my experience.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4401