TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Amazing Service The service provided by my preparer was awesome! This is my 2nd year using this service and I am very happy with the outcome and expertise that was provided.
Date published: 2022-03-20
Rated 4 out of 5 by from Great Product Turbotax is pretty easy to use, I got stuck in one spot because it kept saying "review" but I just continued on and everything was fine.
Date published: 2022-03-20
Rated 4 out of 5 by from it is ok it is ok I try to get help no one got back to me. I will look it to going somewhere else
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Experts are the best!!! Had to talk to an expert it was quick, and she (Donna) I think was her name was awesome thank you very much!!
Date published: 2022-03-20
Rated 5 out of 5 by from Tana was awesome She took the time to answer all of my questions and did an amazing job with my taxes. Thank you Tana!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Only thing I would add is to allow print of the summary and information screens like comparison to past years, etc.
Date published: 2022-03-20
Rated 5 out of 5 by from User friendly Made it easy. Step-by-step. Appreciate the fact that it walks you through everything!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is the only way to go! Easy to use, very friendly if need to make any changes. I needed tax expert help only at the end to have my refund applied to 2022 taxes.
Date published: 2022-03-20
Rated 2 out of 5 by from Turbo Tax USE to be Awesome Doesn't flow. No Longer simple No longer user friendly. It SUCKS and this is a comment from a life time user
Date published: 2022-03-20
Rated 5 out of 5 by from Very helpful Thomas was very helpful. I'm glad I chose to do my taxes with turbo tax.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4400
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Service The service provided by my preparer was awesome! This is my 2nd year using this service and I am very happy with the outcome and expertise that was provided.
Date published: 2022-03-20
Rated 4 out of 5 by from Great Product Turbotax is pretty easy to use, I got stuck in one spot because it kept saying "review" but I just continued on and everything was fine.
Date published: 2022-03-20
Rated 4 out of 5 by from it is ok it is ok I try to get help no one got back to me. I will look it to going somewhere else
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Experts are the best!!! Had to talk to an expert it was quick, and she (Donna) I think was her name was awesome thank you very much!!
Date published: 2022-03-20
Rated 5 out of 5 by from Tana was awesome She took the time to answer all of my questions and did an amazing job with my taxes. Thank you Tana!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Only thing I would add is to allow print of the summary and information screens like comparison to past years, etc.
Date published: 2022-03-20
Rated 5 out of 5 by from User friendly Made it easy. Step-by-step. Appreciate the fact that it walks you through everything!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is the only way to go! Easy to use, very friendly if need to make any changes. I needed tax expert help only at the end to have my refund applied to 2022 taxes.
Date published: 2022-03-20
Rated 2 out of 5 by from Turbo Tax USE to be Awesome Doesn't flow. No Longer simple No longer user friendly. It SUCKS and this is a comment from a life time user
Date published: 2022-03-20
Rated 5 out of 5 by from Very helpful Thomas was very helpful. I'm glad I chose to do my taxes with turbo tax.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4400