TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from turbo tax is awesome Turbo tax is easy and helpful. I will use it again next year
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax is great The tax professional was great. She called over the weekend to help me sort my taxes, so was convenient.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome I got into a problem with my 2019 return. Turbo Tax cleared that up for me.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is liberating! I love being able to do taxes by myself with the assistance of experts.
Date published: 2022-03-20
Rated 5 out of 5 by from Great Easy and clear. Glad it's an option. Will use again
Date published: 2022-03-20
Rated 5 out of 5 by from Easy to use Turbotax was easy to use. It walked me thru filing step by step.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax is good but not great I completed all details for all of my 8 K-1 (1065) forms but all of the same info such as Name, address, tax IDs, zip codes did not get transferred on to the final form. I learned this after my review and had to rewrite everything again.
Date published: 2022-03-20
Rated 4 out of 5 by from long time user I have been using turbo tax for about 20 years and I have been able to consistently complete my taxes even as I have gone through changes in careers and filing status.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbotax 2021 I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by from Been using product for years and love it. BUT..... The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4399
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is easy and helpful. I will use it again next year
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax is great The tax professional was great. She called over the weekend to help me sort my taxes, so was convenient.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome I got into a problem with my 2019 return. Turbo Tax cleared that up for me.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is liberating! I love being able to do taxes by myself with the assistance of experts.
Date published: 2022-03-20
Rated 5 out of 5 by from Great Easy and clear. Glad it's an option. Will use again
Date published: 2022-03-20
Rated 5 out of 5 by from Easy to use Turbotax was easy to use. It walked me thru filing step by step.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax is good but not great I completed all details for all of my 8 K-1 (1065) forms but all of the same info such as Name, address, tax IDs, zip codes did not get transferred on to the final form. I learned this after my review and had to rewrite everything again.
Date published: 2022-03-20
Rated 4 out of 5 by from long time user I have been using turbo tax for about 20 years and I have been able to consistently complete my taxes even as I have gone through changes in careers and filing status.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbotax 2021 I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by from Been using product for years and love it. BUT..... The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4399