TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Georgene's Simple Tax Return Everything was easy about filing a simple tax return but I did have trouble when it came to verifying my email.
Date published: 2022-03-14
Rated 3 out of 5 by from I lost my w-2 It was good and all but I lost one of my w-2 forms and i can't put that money in bc where it says add income there isn't a box that's says lost w-2
Date published: 2022-03-14
Rated 5 out of 5 by from Great experience for the second year in a row! Turbo Tax took all of the stress out of filing our taxes this year. From the first live chat member I spoke to, Dedrick, to our CPA Kristen, the service was fast, professional, helpful, and friendly. We'll definitely be return customers again next year and recommend the service to friends and family!
Date published: 2022-03-14
Rated 4 out of 5 by from Turbotax I was confused on some things but was able to do it.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Great and accurate. Turbo tax is sometimes confusing when new forms like 1099 NEC are entered. I tried entering residual commissions that are under IRS code 1402 (k) but it kept putting me in as self employed and wanting a Schedule C. Not much help in Help on IRS code 1402 (k) and FAQ's that did not work. Found the fix myself by trial entries.
Date published: 2022-03-14
Rated 3 out of 5 by from It did what I needed to This product is good if you know nothing about taxes or if you know a lot. It either puts you on your own or it speaks in way to simple terms. I which I could put in forms i get like 1098/W2/1099 on one page and not have to break it up with a continue.....I can do that if I go to forms but then you have to opt out of the interview all together. It could be so much better. Also, why do i have to re-login in to my intuit account everytime I want to ad a product like Audit Defense. Seems like you could save my information once......
Date published: 2022-03-14
Rated 5 out of 5 by from very good updates very pleased with the help from the cpa. and easy to follow from last years. would like to see carry overs detailed a little better.
Date published: 2022-03-14
Rated 5 out of 5 by from love turbo tax ita always so easy and they help you out virtually if needed
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is the best! My experience with Turbo Tax was awesome! It fast and easy to navigate, in addition I always had the option of using a tax expert in my chat box.
Date published: 2022-03-14
Rated 5 out of 5 by from There great They did a good job. Very friendly and they know what there doing.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4396
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Georgene's Simple Tax Return Everything was easy about filing a simple tax return but I did have trouble when it came to verifying my email.
Date published: 2022-03-14
Rated 3 out of 5 by from I lost my w-2 It was good and all but I lost one of my w-2 forms and i can't put that money in bc where it says add income there isn't a box that's says lost w-2
Date published: 2022-03-14
Rated 5 out of 5 by from Great experience for the second year in a row! Turbo Tax took all of the stress out of filing our taxes this year. From the first live chat member I spoke to, Dedrick, to our CPA Kristen, the service was fast, professional, helpful, and friendly. We'll definitely be return customers again next year and recommend the service to friends and family!
Date published: 2022-03-14
Rated 4 out of 5 by from Turbotax I was confused on some things but was able to do it.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Great and accurate. Turbo tax is sometimes confusing when new forms like 1099 NEC are entered. I tried entering residual commissions that are under IRS code 1402 (k) but it kept putting me in as self employed and wanting a Schedule C. Not much help in Help on IRS code 1402 (k) and FAQ's that did not work. Found the fix myself by trial entries.
Date published: 2022-03-14
Rated 3 out of 5 by from It did what I needed to This product is good if you know nothing about taxes or if you know a lot. It either puts you on your own or it speaks in way to simple terms. I which I could put in forms i get like 1098/W2/1099 on one page and not have to break it up with a continue.....I can do that if I go to forms but then you have to opt out of the interview all together. It could be so much better. Also, why do i have to re-login in to my intuit account everytime I want to ad a product like Audit Defense. Seems like you could save my information once......
Date published: 2022-03-14
Rated 5 out of 5 by from very good updates very pleased with the help from the cpa. and easy to follow from last years. would like to see carry overs detailed a little better.
Date published: 2022-03-14
Rated 5 out of 5 by from love turbo tax ita always so easy and they help you out virtually if needed
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is the best! My experience with Turbo Tax was awesome! It fast and easy to navigate, in addition I always had the option of using a tax expert in my chat box.
Date published: 2022-03-14
Rated 5 out of 5 by from There great They did a good job. Very friendly and they know what there doing.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4396