TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Myckey from
Turbo Tax Business
All TurboTax Business programs need to be able to access QuickBooks no matter what type. We have QB Online and had to manually add our information which was time consuming. I bought this download software from Amazon but going forward you really need to include that feature.
Date published: 2022-03-15
Rated 1 out of 5 by
John from Iowa from
No longer happy with Turbo Tax
I have been using Turbo Tax software since 2006. Don't know why but I have never had so many problems completing a tax return to file. From relentless updates, to trouble entering information, and multiple issues with getting a return to print so I could either file and/or have a copy for my records. Will be using a different software next year
Date published: 2022-03-15
Rated 5 out of 5 by
Sharee06 from
Turbo tax has really improved to be effective
I love the software and the fact that I don’t have to enter most of my information over and over again.
Date published: 2022-03-15
Rated 5 out of 5 by
TASG from
Easy - Quick
As always, California filing as a company incorporated in Delaware is absolutely HORRENDOUS. From a tax perspective, wish we could stop doing business with Calif-based clients. TurboTax made the situation bearable
Date published: 2022-03-15
Rated 5 out of 5 by
Chuck Charles from
X
It was great great great and it was free and awesome
Date published: 2022-03-15
Rated 2 out of 5 by
lotusmst from
Very disappointed this year's product
The package this year is not near as intuitive or user friendly. - I had a large 1099R duplicate in Turbo Tax (it was not a duplicate with the financial institution). I had to manually delete it which definitely should not have been required. - It allowed me to download data from my financial institution, but I could not change the login data to my wife's accounts at that same institution. The instant link kept taking me to my data. I had to enter her data manually. **Sashana was a rep I talked to about this problem. She was outstanding and really worked this issue with me and contacted others in Intuit various times to brainstorm and come up with a solution but none was found. I give her 5 out of 5 stars for her effort and her interpersonal skills. - no matter how many times I clicked on "needs review" and reviewed the data and downloads and made sure i addressed everything the "needs review" still appeared. I wasted way too much time checking and rechecking multiple times and doubting myself.
Date published: 2022-03-15
Rated 4 out of 5 by
Gonzalo123 from
Make my life easier
All was OK except the 1099-B that is a nightmare when box 5 is crossed.
Date published: 2022-03-15
Rated 3 out of 5 by
Navy89 from
Frustrating Error in handling of PPP
I'm a ten year veteran and most of the time Turbotax works, hence three stars. This year was worse than usual, hence no chance of five or even four stars. Things that are not cool - a major bungling of PPP forgiveness results in a consistent fail of error check with unhelpful instructions that ultimately don't work. Forum trolling for a fix was the only solution and frankly, it's clearly a bug - you have to manually enter info into forms and NOT trust the TT method. Additionally, I can't import from QB because it won't let me correct the mistakes it makes - officer salaries, for one. Really, it's not worth the price on the tin except that they have no competitors and the IRS doesn't make it reasonably simple for normal people to navigate the silly forms. It's probably the best option for most, but really, they could do better.
Date published: 2022-03-15
Rated 5 out of 5 by
Krullmaster from
TurboTax is Awesome
I have used Turbo Tax for over 10 years. Great way to file your taxes.
Date published: 2022-03-15
Rated 5 out of 5 by
Apocrypha from
Turbo Tax
it was Great help a lot cant ask for anything better
All TurboTax® Offerings Reviews - Page 4386
Date published: 2022-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Myckey from
Turbo Tax Business
All TurboTax Business programs need to be able to access QuickBooks no matter what type. We have QB Online and had to manually add our information which was time consuming. I bought this download software from Amazon but going forward you really need to include that feature.
Date published: 2022-03-15
Rated 1 out of 5 by
John from Iowa from
No longer happy with Turbo Tax
I have been using Turbo Tax software since 2006. Don't know why but I have never had so many problems completing a tax return to file. From relentless updates, to trouble entering information, and multiple issues with getting a return to print so I could either file and/or have a copy for my records. Will be using a different software next year
Date published: 2022-03-15
Rated 5 out of 5 by
Sharee06 from
Turbo tax has really improved to be effective
I love the software and the fact that I don’t have to enter most of my information over and over again.
Date published: 2022-03-15
Rated 5 out of 5 by
TASG from
Easy - Quick
As always, California filing as a company incorporated in Delaware is absolutely HORRENDOUS. From a tax perspective, wish we could stop doing business with Calif-based clients. TurboTax made the situation bearable
Date published: 2022-03-15
Rated 5 out of 5 by
Chuck Charles from
X
It was great great great and it was free and awesome
Date published: 2022-03-15
Rated 2 out of 5 by
lotusmst from
Very disappointed this year's product
The package this year is not near as intuitive or user friendly. - I had a large 1099R duplicate in Turbo Tax (it was not a duplicate with the financial institution). I had to manually delete it which definitely should not have been required. - It allowed me to download data from my financial institution, but I could not change the login data to my wife's accounts at that same institution. The instant link kept taking me to my data. I had to enter her data manually. **Sashana was a rep I talked to about this problem. She was outstanding and really worked this issue with me and contacted others in Intuit various times to brainstorm and come up with a solution but none was found. I give her 5 out of 5 stars for her effort and her interpersonal skills. - no matter how many times I clicked on "needs review" and reviewed the data and downloads and made sure i addressed everything the "needs review" still appeared. I wasted way too much time checking and rechecking multiple times and doubting myself.
Date published: 2022-03-15
Rated 4 out of 5 by
Gonzalo123 from
Make my life easier
All was OK except the 1099-B that is a nightmare when box 5 is crossed.
Date published: 2022-03-15
Rated 3 out of 5 by
Navy89 from
Frustrating Error in handling of PPP
I'm a ten year veteran and most of the time Turbotax works, hence three stars. This year was worse than usual, hence no chance of five or even four stars. Things that are not cool - a major bungling of PPP forgiveness results in a consistent fail of error check with unhelpful instructions that ultimately don't work. Forum trolling for a fix was the only solution and frankly, it's clearly a bug - you have to manually enter info into forms and NOT trust the TT method. Additionally, I can't import from QB because it won't let me correct the mistakes it makes - officer salaries, for one. Really, it's not worth the price on the tin except that they have no competitors and the IRS doesn't make it reasonably simple for normal people to navigate the silly forms. It's probably the best option for most, but really, they could do better.
Date published: 2022-03-15
Rated 5 out of 5 by
Krullmaster from
TurboTax is Awesome
I have used Turbo Tax for over 10 years. Great way to file your taxes.
Date published: 2022-03-15
Rated 5 out of 5 by
Apocrypha from
Turbo Tax
it was Great help a lot cant ask for anything better
All TurboTax® Offerings Reviews - Page 4386
Date published: 2022-03-15